"First of all, if this hotel has a star, it is the biggest star – Christina at the reception.
If I evaluate the hotel on different parameters:
1. In terms of price-performance, it is a very good hotel.
2. The rooms have been made as nice as possible, given the materials available – 6/10.
3. They could have used towels that look whiter and more vibrant.
4. Since I am in the corner room at the end of the building, it is very difficult to balance the hot and cold water. But now I will tell you the most important part.
Apart from the physical characteristics of this hotel – which is in a very old building – our experience of staying here has been wonderful.
The staff is the most helpful and warm-hearted team I have ever seen.
They take care of you directly at every moment, and they do not do this because they work in the service industry – they do it genuinely from the heart. Thank them a hundred times for me.
I wrote my negative notes above so that you do not experience disappointment when setting your expectations.
Would I go again? Absolutely, yes.
If the same team were at another hotel, would I go? Absolutely – I would follow this team.
Also, as a bonus, there is a very nice pub downstairs. Do not forget to go there and have a beer for me."
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