Cari Cottage di Matteson

"The hotel has a clean and very nice upgrade. Lobby was beautiful. Staff was helpful. But let’s get to the rooms. I had to change into 2 rooms . When booking the room said King with sofa bed. It was no sofabed in any of the king room. My first room heat wouldn’t work. They was very nice about changing me. In the second room the heat Did work but I didn’t have an end table on the bedside. Since it doesn’t have a sofa bed it’s a large open area in both rooms. It needs a chair and extra table Or...

"Rachel at the front desk was amazing. Warm, friendly and so welcoming. She makes the place worth coming back to."

"Clean room and spacious"

"Good for a work trip"

"Great, safe area to stay nice staff."

"Hotel was clean. There seems to be an unnecessary attempt at luxury with breakfast - it’s still the same old hotel food but now with having to order it takes 15 minutes to get to you. There was also a front desk rep with poor customer service and a passive aggressive attitude. We came in town for a wedding and still managed to have a great time. This hotel is still a good stay."

"Very clean very peaceful wonderful check in will be back soon"

"Very nice rooms and the hotel bar and restaurant are excellent. Variety of food and drink options within walking distance as is Amtrak and Metra access to the city."