Hotel Menerima Tamu LGBT di Mauchline

"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...

"Lovely warm welcome and a great place to spend New Year’s Eve. This was our second trip to The Marine Troon and each time we have been really impressed by the team throughout the hotel, the rooms and the most impressive setting. It’s hard to believe you’re only 30mins or so from Glasgow "

"A hidden gem, the place is very clean Lesley and John are really nice people to deal with and couldn’t do enough for you. We struggled to get a taxi and they offered a lift going over and above for their guests seems to come naturally to them. Would recommend anyone to stay."

"Very friendly and helpfull staff on reception and at breakfast time . Plenty variety at breakfast time and rooms are lovely"

"Clean room with good facilities, very comfy bed and pillows and quiet. Breakfast was excellent with tasty hot fresh food plus good alternative selection. Staff were excellent, friendly, helpful and efficient. Hotel is on the edge of a shopping complex with a good variety of shops plus a Vue Cinema and plenty of car parking spaces. We highly recommend this hotel and will definitely be returning."

"The views from this room are just tremendous! A lovely comfortable stay! Back next year"

"Great check-in, a smile, friendly efficient service from a new member of staff, with an experienced colleague on hand. Room was superficially clean - linen and towels good, bathroom mainly ok, but floor was needing more attention. This room needs a deeper clean - skirting boards were dirty and dusty. There was broken crockery, cleaned and back on the tray and a broken lamp. The price was fair, we stay regularly but not frequently, but will consider other options next time. NB we had a dog and...

"Didnt like that there was no shampoo nor conditioner but everything else was absolutely fine"