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Four Points by Sheraton Makkah Al Naseem

4.0 star property
Middle Eastern dining awaits at this Al Naseem retreat where attentive staff create memorable stays amid tranquil garden surroundings

Choose dates to view prices

Four Points by Sheraton Makkah Al Naseem offers a sophisticated experience with authentic Middle Eastern flavors at two restaurants, a garden, gym, practical dry cleaning, laundry services, and notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.034.984
Rp1.249.743 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Four Points by Sheraton Makkah Al Naseem pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points by Sheraton Makkah Al Naseem?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Makkah Al Naseem on 1 Jun 2026 start from Rp1.034.984, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Makkah Al Naseem?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Makkah Al Naseem?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Makkah Al Naseem?

Checkout is at noon.

Where is Four Points by Sheraton Makkah Al Naseem located?

Located in Al Naseem, this hotel is steps away from Woosh Entertainment Center Mecca, AlRajhi Park and Al-Rajhi Mosque. Great Mosque of Makkah and Kaaba are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 234 out of 385 reviews
Rating 8 - Good. 95 out of 385 reviews
Rating 6 - Okay. 24 out of 385 reviews
Rating 4 - Poor. 14 out of 385 reviews
Rating 2 - Terrible. 18 out of 385 reviews

Reviews

Verified

6/10 Okay

Yassin

Liked: Staff & service, amenities
Staff are kind and nice Hotel overall was ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , neat, and welcoming, staff are great, location particular.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and friendly staff.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Mir Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mukhlis

Everything was clean, the food was delicious and all the staff were helpful
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Salam

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service top notch place is amazing I walked every night for few hours around the hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secound time staying here

This is the best hitel to stay in Mekka. Good price and service. I booked with breakfast, but I had ossues there to sort it out, however, they helped me.and all went well. Highly recommend.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sustainable services

I always stay over during my Umras and still glued to it.Great experience as always. A decent service level with true reflection of hospitality practices
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Aa'la

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, ease of location. Comfortable after umrah
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Irshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for two consecutive years. I have found it the best price for its service and convenience. I will definitely keep coming to this hotel.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities

Very good hotel great Shuttle service to Haram

Pros: The hotel is in very good condition and clean. Breakfast is very good. Cons: - Bathroom was very small
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Al Muftau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umrah

Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

NAZIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN, COMFORTABLE AND EXCELLENT CUSTOMER SERVICE
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Anowar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024
Verified

8/10 Good

NECLA

Liked: Cleanliness, staff & service, property conditions & facilities

Overall Good

There are some pro and cons ,hotel good ,clean comfortable,breakfast rich,some cons location far from away haram ,there is shuttle every per hour however return from haram a little bit problematic especially evening,sometimes I have used millenium shuttle,bus return frequency a little bit confusing and inconsistent ,for room i have been 5.floor ,there is noise coming outside on the roof equipment ,its working 24 hours ,if you are very sensitive for sleeping like me ,its very annoying
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

mustapha

Liked: Cleanliness
Shops nearby
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room cleaning services are not provided proactively; guests must request them, and the staff's attentiveness to these requests may vary.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Farooq

The room was
Stayed 3 nights in Dec 2025