Suite Deluks | Meja kerja, Wi-Fi gratis, dan seprai linen
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Ulasan untuk OYO 238 Hotel Grand Darussalam Syariah

3 out of 5
OYO 238 Hotel Grand Darussalam Syariah
Jl. Darrussalam No.32A, Sei Sikambing D, Sumatera Utara, Medan, North Sumatra

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 1 dari 5 ulasan" "
Penilaian 8 - Bagus. 2 dari 5 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 5 ulasan" "
Penilaian 4 - Buruk. 1 dari 5 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 5 ulasan" "

6,8/10

Kebersihan

7,6/10

Staf & layanan

7,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Nadia, Malaysia

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
When i book the family suite room, it written 2 double bed but i get only 1 double bed. To add another matress, they wanna charge me a price which is better if i just book another room. The room was dusty, the tv picture was terrible, the toilet water was yellowish, no room tag for do not disturb as my room was entered & cleaned without my permission.. The good thing is there is free wifi.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 27 Mei 2019
Something like this shouldn’t have happened, Nadia! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Edward

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Review
Felt comfortable and safe, slept well. Not quite as nice as the photos, but still good value for your money!
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 27 Mei 2019
Hi! Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Edward

6/10 Cukup Baik

Mohd Rahman Bin

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not reccomended!
Hotel was horrible...not so clean, toilet shower not clean and in bad conditions...wil never stay at this property again!
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 7 Mei 2019
Something like this shouldn’t have happened, Rahman ! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Edward

8/10 Bagus

lilo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the room is specious and clean
Menginap 1 malam pada bulan April 2019
Tanggapan dari Alex pada tanggal 22 Apr 2019
Appreciate your feedback, Lilo! Have a wonderful day ahead :) Regards, Alex

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Chef served a wonderful breakfast and was only too happy to assist with any request.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Ritesh pada tanggal 19 Jan 2019
Thank you for rating us with such awesome words, Guest! We’ll strive to keep up with your expectations always. Regards, Ritesh