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Ulasan untuk Radisson Medan

4 out of 5
Radisson Medan
Jalan H. Adam Malik No. 5, Medan

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 20 dari 69 ulasan" "
Penilaian 8 - Bagus. 28 dari 69 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 69 ulasan" "
Penilaian 4 - Buruk. 7 dari 69 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 69 ulasan" "

7,8/10

Kebersihan

8,0/10

Staf & layanan

8,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Liston

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Radisson Medan pada tanggal 20 Jun 2022
Hi Liston, Thank you for choosing Radisson Medan as your preferred hotel during your stay at Medan and Thank you for taking the time to write about your experience through this platform. We are fully appreciated it if you could mention a detailed review of our hotel facilities like bathrooms and locations that made your experienced stay inconvenient. We will use your feedback to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. We look forward to your next stay. Best Regards, Radisson Medan

8/10 Bagus

Budi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Fasilitas Umum
Perlu ditambahkan Fasilitas Publik di Ruang Publik seperti Toilet, Temoat Duduk di Area Merokok.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Dessi pada tanggal 13 Jan 2022
Dear Pak Budi, Terima kasih atas review dan rating yang bapak berikan untuk Radisson Medan. Untuk fasilitas publik yang bapak sebutkan, untuk toilet lobby sedang dalam proses renovasi kami menyarankan tamu ke toilet lantai 7 dan untuk tempat duduk area merokok ada di Lobby lounge. Kami menunggu kedatangan bapak berikutnya. Terima kasih

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Kumuh.bangunan tua. Tidak rekomendasi untuk keluarga

6/10 Cukup Baik

Mr. Paulus M, Jakarta

Disukai: Kebersihan, kenyamanan kamar
Hotel yang bagus di tengah kota Medan
Beberapa waktu lalu saya dan rekan2 kantor tinggal di hotel ini, pelayanan dari front office bagus sekali, ramah dan sangat membantu. namun agak disayangkan staff2 hotel yang lain agak kurang aware dengan tamu, kurang ramah. Kondisi lift juga sudah tua sekali, dan lorong tiap lantai nya sudah harus direnovasi biar kelihatan apik. overall cukup nyaman buat tinggal disini..

2/10 Sangat Buruk

Lingijono, SURABAYA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SERVICE DAN PELAYANAN YANG MENGECEWAKAN
Kamar bau rokok yang sangat kuat sangat sangat tidak nyaman untuk istirahat. Pelayanan reservasi yang lambat, staf cuma satu orang Ada kolusi dari sopir taxi dengan staf hotel, taxi yang diberikan tanpa argometer dengan tarif yang mahal, driver mengatakan ada permintaan komisi dari staf hotel. Tidak di rekomendasikan untuk tinggal di hotel ini.

4/10 Buruk

remiza, kuala lumpur

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
About asean international hotel
The hotel quite nice even its old. The price also good n its clean. But i faced worst experience with the front line staffs which are not welcome and treat customers not in good way. As me, all my satisfaction was gone as I threated very bad by the staff there. Also i have to wait more than 3 hours for booking confirmation since they said the detail about my online booking not apprear directly. Waiting so long and worst staff behaviour were kill me there :(

10/10 Sangat Bagus

SSM. Dewi, Malang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang nyaman
Nyaman buat istirahat, strategis, ramah pelayanan....

2/10 Sangat Buruk

Yik How

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Thanks to Lydia, who welcomed us with an upgrade to the next room class, a junior suite. The room was bigger than what we had booked and we enjoyed the space. We stayed on the third floor - the junior suite looks to be newly renovated so it is clean and modern, with a basic design. The location is not bad - it is walking distance to many places. Without the good service of the staff and the location of the hotel, I will have rated 0. There are several fundamental flaws with the hotel design and structure:- 1) rain shower was not working and the water pressure is pathetic - but this is still acceptable for us as we are not fussy. 2) sound proofing is poor - you can hear the traffic sounds such as every passing loud motorbike - and this goes on all night. As we had requested for a quiet room, our room was supposedly a quieter room already so… there may be rooms that are noisier. 3) apparently, there is a karaoke lounge just at the back of the hotel - they play music all day and night so we heard low base rumbling through the night and day, and also get to ‘enjoy’ the singing of the karaoke lounge’s patrons during the day. 4) breakfast buffet was the worst we have ever tasted - full of salt in everything, and not much refill when we arrived at breakfast around 8:30am. I also got food poisoning from eating some of the meat dishes, that others did not take. Stay here only if you can sleep through loud traffic and music. Importantly, eat at your own risk.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari PR Manager pada tanggal 8 Sep 2023
Dear Ms Yik How, Thank you for taking the time to share your recent experience at our hotel. We appreciate your detailed feedback and are glad to hear that Lydia was able to make your stay more enjoyable by providing you with an upgrade to our junior suite.We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement. Please allow us to address your concerns:We apologize for the issues you experienced with the rain shower, water pressure and sound proof in your room. We will have our maintenance team investigate and rectify these issues promptly. We regret any disturbance caused by the nearby karaoke lounge. We will explore options to mitigate this noise for guests staying in similar room locations.We are deeply sorry to learn about your negative experience with our breakfast buffet and the food poisoning you encountered. We take food safety very seriously, and we will conduct a thorough review of our food preparation processes to ensure the highest standards of hygiene are maintained.We appreciate your kind words about our staff and the hotel's location. We are committed to providing exceptional service and a comfortable stay for our guests, and your feedback serves as a reminder of the areas where we need to improve.Once again, we apologize for the shortcomings you experienced during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with an improved and memorable experience.Warm Regards,Radisson Medan

8/10 Bagus

Daniel

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari PR Manager pada tanggal 8 Sep 2023
Dear Mr Daniel, Thank you for choosing Radisson Hotel Medan as your choice of accommodation.We hope to have the pleasure of welcoming you back to our hotel when you are in Medan again.Warm Regards,Radisson Medan

6/10 Cukup Baik

Indrawati

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property was dated, even the so called renovated rooms had problems. I stayed there for 2 nights. At the 1st room, air conditioning didn't work properly, hot all night long. The shower room flooded. The sink clogged. We needed to change room. The next room was okay, but it was a smoking room with tobacco smell everywhere.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari PR Manager pada tanggal 8 Sep 2023
Dear Ibu Indrawati, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services and provide a better experience for our guests.We are sincerely sorry to hear about the issues you encountered during your recent stay with us. Please accept our apologies for any inconvenience you may have experienced. Rest assured that we take your comments seriously, and we are actively addressing the concerns you've raised to ensure that such incidents are not repeated.Regarding the air conditioning, plumbing, and room assignment issues, we will work diligently to ensure that our maintenance and housekeeping teams are better prepared to handle such situations in the future. We understand how these issues can disrupt your stay, and we are working on preventive measures.As for the tobacco smell in the smoking room, we apologize for the inconvenience. We will review our room allocation procedures and ensure better communication to meet our guests' preferences.We hope you will consider giving us another chance to provide you with a more pleasant and enjoyable stay in the future. Sincerely,PR ManagerRadisson Medan

8/10 Bagus

Peter

Traveler bisnis
Disukai: Staf & layanan
Standard, dated property. Adequate facilities. Some mosquitoes.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic service, consistent with the Radisson brand. Close to all the food that Medan is known for. Hospitality is out of this world. They go way out of their way to take care of the guests. Had a wonderful staycation at this opulent looking hotel. Didn’t disappoint. Room was spacious and luxurious. Most impressed by their breakfast buffet, with a menu of ala carte items included in the buffet. My favourite was the omelette with lobster sauce. Each dish was well prepared and lovely! Highly recommend. The bathtubs are amazing, the pool is glorious, and the gym has a good amount of weights and other equipment.

2/10 Sangat Buruk

TOSHIYUKI

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Philip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Warm welcoming Nice and warm greeting from hotel staff. We got welcome gift (package of fruits). Thank you so much. Stay safe and healthy to all member of Radisson Hotel Medan. Thank you for welcoming me and my family. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Dessi pada tanggal 6 Mar 2022
Dear Mr. Philip Thank you for taking the time to give us your feedback. We are glad to hear that you had a pleasant experience during your stay in our hotel, especially to hear that you were pleased with our food "Breakfast & Dinner". We look forward to welcoming you back to Radisson Medan. Sincerely, Radisson Medan

10/10 Sangat Bagus

Philip

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The best hotels in town with their luxurious and elegant vibe. They have very good and cozy beds, fast internet for work, clean carpets and very comfortable bathroom to relax and could not be happier with their strong shower and Luxury Brand bathroom amenities (RITUALS COLLECTION). They have super-comfortable, super-soft sheets and cosy Super-White Bath Towels in their rooms that are Fresh and Fluffy, and Brand New. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. Exceptional hotel with exceptional service! All the staff were friendly and welcoming, they always give their best in providing the best possible stay for guests! THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Dessi pada tanggal 6 Mar 2022
Dear Mr. Philip, Thank you for taking the time to give us your feedback. We are glad to hear that you had a pleasant experience during your stay in our hotel, especially to hear that you were pleased with the service provided by our staff. We look forward to welcoming you back to Radisson Medan. Sincerely, Radisson Medan

8/10 Bagus

Armansyah

Traveler bisnis
food for breakfast need to improve
room is ok clean but towel is old and not white anymore need to change
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Dessi pada tanggal 13 Jan 2022
Dear Mr. Armansyah, Thank you for taking time to write review for Radisson Medan. We noted your comment for the towel to be improved on the future. We are waiting your next stay in Radisson Medan. Thank you.

10/10 Sangat Bagus

LipKeong, Malaysia

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
WORLD-RENOWNED hotel offering unique, authentic experiences that evoke lasting, treasured memories. I had a chance to stay at Radisson Medan for 8 nights. Located at the heart of Medan, this high class hotel doesn't disappoint me at all. It was a very expensive stay but worth every penny paid. I even booked my airport-hotel transfer with them and I was very well taken care of from the moment I got off my plane. Great location, awesome service, delicious breakfast, friendly and help staffs, clean room and everything else is just beyond my expectation. For the amount paid, this is definitely worth it. You get exactly what you pay for!
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Dessi pada tanggal 19 Jan 2021
Dear Mr. Lip Keong, Thank you for your feedback for Radisson Medan. We are happy to know that you enjoy your stay in Radisson Medan. Hope to see you again while you visiting Medan. Best regards, Radisson Medan

10/10 Sangat Bagus

James, Australia

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New Hotel, Modern Rooms, Superb Staff & Service! What I like about this hotel, room is Super-clean, spacious with panoramic views of Medan. Bed is super comfy and they provide quality amenities like RITUALS Shower gel, shampoo etc. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Dessi pada tanggal 10 Jan 2021
Dear Mr. James, Thank you for your feedback for Radisson Medan. We are pleased to see that you enjoyed your time at the hotel.

8/10 Bagus

Virginia

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Comfortable but dated
Very comfy bed. Very friendly staff. Average breakfast but decent range / selection to chose from. Nice pool and sun area. Could be cleaner and needs renovation. Wouldn’t go back
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent value for money hotel
Great location, nice big bed. Great value for money, especially after a weekend of camping in the jungle. 1 hour away from international airport.
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool was a bit small to do laps. The 2 lifts were a bit slow in serving those who stay on higher floors. There was however an unpleasant experience whereby we were not told clearly on the pricing of hotel breakfast. There was apparently a kind of miscommunication whereby some of my friends were upset about paying a bit more when checking out.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Fauziandry pada tanggal 16 Okt 2019
Dear Our Valuable Guest, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Thank you Sincerely Fauziandry Radisson Medan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Fauziandry pada tanggal 14 Okt 2019
Dear Our Guest, Thank you for your feedback rating Radisson Medan. Best regards, Fauziandry Radisson Medan

8/10 Bagus

Maria Lyra

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The rooms was clean & everything is functioning well. Staff are courteous & accommodating. However some of the hotel facilities needs some make over.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Fauziandry pada tanggal 14 Okt 2019
Dear Ms Maria Lyra, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service dan facilities. We look forward to your next stay. Regards Fauziandry Radisson Medan

8/10 Bagus

Jens

Disukai: Kebersihan, staf & layanan
Visit to Medan for my visit my son, 2½ years old.
The service allover very good. In the restaurant at breakfast the waitress (think name Iri or something similar) is so friendly and assisting and should have the best recommendation. Condition of room is fair, the bathroom the shower does not really get hot and the drain almost stopped so that fter short time you have 5 cm water in shower area. Pool area fine, though the area for children is 80 cm deep allover and not really for small children. The small children needs a better pool area.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Fauziandry pada tanggal 14 Okt 2019
Dear Mr/s Jens, Thank you for taking the time to write a review. On behalf of our entire staff at Radisson Medan we apologize for the concerns you shared about your experience at this hotel. I have addressed Your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Fauziandry Radisson Medan

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and spacious room. Clean and well organised room. Check-in procedure is fast and comfortable. Friendly staff and excellent food.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Fauziandry pada tanggal 23 Sep 2019
Dear Our Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay. Best Regard Fauziandry Radisson Medan

10/10 Sangat Bagus

Henri

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value for money
We stayed in Four Points Medan for four nights and enjoyed our stay. The gym is well equipped and the pool area is clean. The decorations in the lobby and lobby bar are amazing. The bed was good but there is some wear-off on the carpets and showers of the rooms. Also there was some kind of a party in the ninth floor and we had to listen to speeches the last night 😁
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Lydia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super Service und klasse Frühstück.
Die Zimmer sind sehr neu. Personal super freundlich und bemueht. Außen ist es noch alt, Pool ist ok.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Fauziandry pada tanggal 23 Sep 2019
Dear Our Valuable Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay. Best regards, Fauziandry Radisson Medan

10/10 Sangat Bagus

Jean-Francois

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour agréable
Personnel accueillant et aidant! Hôtel en rénovation mais peu d'inconvénients, très bonne connexion internet, très bon déjeuner!
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Elfansha pada tanggal 6 Agu 2019
Dear Mr Jean Francois, Thank you for staying with Radisson Medan. We are delighted to read that you mostly enjoy our service and facilities. The hotel itself still conduct minor renovation to improve our service in the future. Thank you for your genuine feedback. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Wensen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice and comfy
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Elfansha pada tanggal 16 Jul 2019
Dear Wensen, Thank you for your feedback rating Radisson Medan. Best regards Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Jesper

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Fantastic staff, attentive and extremely helpful.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Elfansha pada tanggal 10 Jul 2019
Dear Jesper, Thank you for your feedback rating Radisson Medan Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Shi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
一个好
挺不错的酒店性价比极高
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Elfansha pada tanggal 9 Jul 2019
Dear Shi On Thank you for your feedback rating Radisson Medan. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 12 malam pada bulan Juni 2019
Tanggapan dari Elfansha pada tanggal 5 Jul 2019
Dear Guest, Thank you for your feedback rating Radisson Medan. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Sovelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended
Our main purpose was to visit Lake Toba but we decided to find a hotel to stay overnight at Medan before heading to Taman Simalem Resort. Two rooms were books and we were absolutely impressed with the hospitality from Alvin, Henny and Fandi at the front desk. The newly renovated room at level 2 was very clean and comfortable. I also like the fact that it is not-carpeted = dust free. We slept well with minimum disruption due to my sensitive nose. We had ala carte breakfast and they were reasonably price and decent. We did not opt for the buffet as it is quite pricey for small eater like me. Radisson hotel is located at a prime area where famous bakery, Bolu Meranti, newly opened cafe CoffeeScape, yummy Seafood and Plaza Medan Fair are within few minutes walk. Most importantly the great service is definitely warm and welcoming for first timer like us in Medan.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Elfansha pada tanggal 5 Jul 2019
Dear Sovelle, Thank you for taking the time to complete about your review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Medan we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Elfansha Sianipar Radisson Medan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2019
Tanggapan dari Elfansha pada tanggal 30 Apr 2019
Dear Guest, Thank you for your feedback rating Radisson Medan. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

DON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A safe bet and great property
Overall I enjoyed my stay at Radisson Medan hotel. I was mainly interested in comfort and convenience for a business trip, so this property suited me. Good wifi, meticulous housekeeping each day and professional, friendly service. The quality bedding was a nice touch in these parts and ensured comfort and great sleep. The location was fine for me with everywhere being within a few dollars via Grab Car. There’s a 24/7 mini mart adjacent and a Carrefour-Transmart supermarket within the mall 500m along Jl Gatot Subroto.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Elfansha pada tanggal 30 Apr 2019
Dear Mr Don, Thank you for your feedback and taking the time to write about your experience. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Medan we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan April 2019
Tanggapan dari Elfansha pada tanggal 30 Apr 2019
Dear Guest, Thank you for your feedback rating Radisson Medan. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari Elfansha pada tanggal 10 Apr 2019
Dear Guest, Thank you for your feedback rating Radisson Medan. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
THE BEST HOTEL IN MEDAN 💕
I am hotelier and I have stayed in many hotels around the world but here in the Radisson Hotel Medan they offer exceptional service and facilities, you can feel that in every small details, all managers and employees here are well trained not only that but also they love what they do and they do it absolutely right. They prove that perfection is a thing can be achieved by the right people ❤️ I strongly recommend the hotel (everything was more than awesome)
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Elfansha pada tanggal 8 Apr 2019
Dear Mr. Philip, Thank you for choosing us during you visit Medan. On behalf of the entire staff of Radisson Medan we are thank you for your genuine feedback and delighted to read that you enjoy our service and facilities during your stay. We love to see you again in our door step whenever business brings you in to the town. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

muhammad, quiet surrounding

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family trip
Clean and nice bedroom. Small pool and gym. Hotel seems to be old. Breakfast spread is okay.
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Elfansha pada tanggal 26 Feb 2019
Dear Mr. Muhammmad, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel near city centre
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Elfansha pada tanggal 4 Feb 2019
Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our facilities and service. We look forward to your next stay. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

nor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room very clean and confortable and nice firm bed. Breakfast spread above average and waitress are friendly and obliging.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Elfansha pada tanggal 8 Feb 2019
Dear nor, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. We look forward to your next stay. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

A.S.Aziz, Kuala Lumpur, my

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room is tagged with good and nice breakfast.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Elfansha pada tanggal 8 Feb 2019
Dear Mr. A.S.Aziz Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service. We look forward to your next stay. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Breakfast included
Breakfast is reasonable.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Elfansha pada tanggal 18 Des 2018
Dear Guest, Thank you for your genuine feedback and see you for your next visit. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Design is more for couples
Bathroom design is more for couples.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Elfansha pada tanggal 18 Des 2018
Dear Guest, Thanks for your genuine feedback, and see you for your next visit. Best regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the quality of breakfast should be improved. Staff service especially Mr Kristian supervisors are quite friendly. Thank you. I will back your house....Radisson Hotel
Menginap 1 malam pada bulan November 2018
Tanggapan dari Elfansha pada tanggal 6 Des 2018
Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed facilities and service. Your comment about breakfast quality is one of our management high concern at the moment. We look forward to your next stay. Best Regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Abdul Aziz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2018
Tanggapan dari Elfansha pada tanggal 4 Des 2018
Dear Mr Abdul Aziz, Thank you for choosing us and rating Radisson Medan for your current stay in town. We look forward for your next visit. Best regards, Elfansha Sianipar Front Office Manager

10/10 Sangat Bagus

Daniel

Keep up the good work
Re-branding from previous hotel name. Alot of works needs to put in as progressing slowly. Staff are very courteous n friendly.
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Gabrielle, Singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sweat smell sheets, noisy area, bad Housekeeping
Disappointing with overall, seems the property was bought over and had a different name. Everything was old, in the midst of upgrading certain areas. I had extended half a day as my flight was at night. No Housekeeping was done to the room and when I requested for change of towels, it never came. A vast difference as compared to Radisson India.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Elfansha pada tanggal 12 Des 2018
Thank you for choosing Radisson Medan for your recent holiday On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed all the issue you encounter especially in our house keeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Best Regards, Elfansha Sianipar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in city center
Good hotel at a great location of city center. Close distance to shopping and culinary spots. The room is clean and the staffs are friendly.
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Elfansha pada tanggal 15 Agu 2018
Thank you for taking the time to share your good experience. We are thrilled to see that you enjoyed your time at the hotel. We will share your good comment about our staff to rest of our team and surely it will be boost our spirit to serve you better in the future, Once again thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Elfansha Sianipar Front Office Manager