Spa

Ulasan untuk Grand Hotel Melbourne

4.5 out of 5
Grand Hotel Melbourne
33 Spencer St, Docklands, VIC

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 536 dari 1003 ulasan" "
Penilaian 8 - Bagus. 354 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 77 dari 1003 ulasan" "
Penilaian 4 - Buruk. 26 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 1003 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas
I liked the Convenience to Southern Cross and airport buses including all public transport. Large comfortable affordable and clean accomodation. The old fashioned sincere friendly staff and serviceis a breath of fresh air. Some areas , kitchens, feel a little tired.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Denis pada tanggal 25 Mar 2024
Thanks for staying with us Robert, we do appreciate your support and for taking time out to review our hotel and provide constructive comments.Kind RegardsDenis CrokeGeneral Manager

10/10 Sangat Bagus

Andrew, Lethbridge

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful old building, spacious rooms with high ceilings and stunning long internal hallways. Great value and easy to move around the city from here with free trams in the city block. Very little city noise which was surprising. All staff were lovely, check-in was fast and checkout easy too. I'd recommend this to anyone
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Denis pada tanggal 3 Mar 2024
Thank you AndrewWe really appreciate your support and for taking the time to write such a wonderful review.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Denis pada tanggal 21 Mar 2024
Thanks David, we really appreciate your support and your rating.Kind RegardsDenis Croke

10/10 Sangat Bagus

Emma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great stay, we were made to feel very welcome. All staff were absolutely lovely to deal with. Our room was clean and tidy and perfect for our overnight stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Denis pada tanggal 3 Mar 2024
Thank you Emma,We are so happy that you had a pleasant stay, we do appreciate your support and for taking time out to review our hotel.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Sherry

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Denis pada tanggal 13 Feb 2024
Thanks for staying Sherry, we appreciate your support.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Tonya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel with extremely spacious rooms. Very accommodating staff. The pool was terrific and kept a very comfortable warm temperature for swimming lengths. Would definitely recommend it and would stay here again.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 7 Feb 2024
Thanks for staying with us Tonya, we really appreciate your support and for taking time out to write this wonderful review.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Ligia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was awesome and Denis at the front desk was wonderful, helpful. We will definitely return.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 31 Jan 2024
Thanks for staying with us, we appreciate your support.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Shane

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 26 Jan 2024
Thanks for staying with us Shane, we appreciate your support.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Johannes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very old building, like it. Like old history.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 19 Jan 2024
Thanks for staying Johannes, we really appreciate your support and are happy to see that you enjoyed the hotel.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Pauline

Bepergian bersama teman
Disukai: Fasilitas
Very convenient location,
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 19 Jan 2024
Thanks for staying Pauline, we really appreciate your support and for taking time out to review the hotel.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 15 Jan 2024
Thanks for staying Darren, we appreciate your support.Kind RegardsDenis Croke (General Manager)

8/10 Bagus

Christopher

Bepergian bersama teman
Staff are wonderful and very helpful , but the room itself was quite dated. Comfy bed, the TV didn't get reception, and no pay tv options. Aircon was loud and it looked like one of the powerpoints in the bathroom had burnt. Otherwise nice room and close to everything .
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 12 Jan 2024
Hi ChristopherThanks for staying and for your constructive comments. We really appreciate your support and for taking the time out to review.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was so refreshing to stay at an establishment with old fashioned values and personalised service. My partner and i stayed at the Grand for 2 nights and could not fault it at all. Dennis the owner had a personalised card hand written on the desk in our apartment when we arrived as well as a fine selection of chocolates. During our stay we contacted to see if eveything was satisfactory which is something that never happens anymore, it was great to be treated as a human and not just a number, we will definitely be back soon. Thankyou to Dennis and all of his staff for making our stay memorable
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Denis pada tanggal 12 Jan 2024
Hi MarkThank you for staying with us and for your wonderful review, we really appreciate your support.Kind RegardsDenis Croke (General Manager)

8/10 Bagus

Erwin

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Grand old hotel located in central Melbourne. Denis, hotel manager looks after you extremely well to make sure your stay is comfortable.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Denis pada tanggal 12 Jan 2024
Erwin, it was a pleasure to host you and I am so glad to see that you enjoyed our hospitality. Thanks for your support.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Mark, Langwarrin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Denis pada tanggal 7 Jan 2024
Thanks for staying Mark, we appreciate your support.Kind RegardsDenis Croke

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, kondisi & fasilitas properti
I think The Grand Hotel apartments are fantastic and so much room.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Denis pada tanggal 28 Des 2023
Thanks for staying Suzanne,We really appreciate your support and for taking the time to review our hotel.Kind RegardsDenis Croke - General Manager

8/10 Bagus

Marita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Grand Hotel Team pada tanggal 13 Des 2023
Thanks for staying MaritaWe appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Grand Hotel Team pada tanggal 13 Des 2023
Thanks for staying Anthony, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Helen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Conveniently located between Southern Cross Station and Melbourne Convention Centre, close to tram stops. Denis and his staff are welcoming and happy to provide assistance when needed. Our room was clean and tidy with a little welcome note on arrival. The building is a gorgeous old lady with lots of history and hidden gems. We loved the pool for late evening wind downs.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 14 Des 2023
Thanks for staying Helen, we really appreciate your support and for taking the time to review our hotel.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Excellent staff and service
Menginap 1 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 13 Des 2023
Thanks Paul, we do appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly rooms clean
Menginap 4 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 16 Nov 2023
Thanks for staying Robert, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

ANTONIO, adelaide

Menginap 2 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 13 Des 2023
Thanks for staying Antonio, we appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Surja

Menginap 2 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 16 Nov 2023
Thanks for staying with us Surja, we really appreciate your support.Kind RegardsGrand Hotel Team

6/10 Cukup Baik

Paul

Menginap 2 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 16 Nov 2023
Thanks for staying with us Paul, we really appreciate the support.Kind RegardsGrand Hotel Team

6/10 Cukup Baik

Anita

Bepergian bersama teman
Disukai: Staf & layanan
It was nice and close to everything, quite noisy as the train line is basically next to hotel. Shower could have done with a decent scrub. The bed was so soft we basically ended up sinking in it.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denis Croke pada tanggal 16 Nov 2023
Hi AnitaThanks for staying with us, we really appreciate your support and for taking the time to review our hotel. Unfortunately, you did book on the same day of your arrival. Being a Saturday during Spring racing, we were extremely busy, and you were allocated into one of our rooms very close to the railway line.Our housekeeping department extends their apologies regarding the shower, and for not checking the mattress topper, which caused the softness.Apologies once again for these oversights.Kind RegardsDenis Croke (General Manager)

10/10 Sangat Bagus

Rhonda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful old building full of character. Staff were very friendly. Room was great . Will be booking here again
Menginap 2 malam pada bulan November 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks Rhonda, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Jo-Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks for staying with us Jo-Anne, we appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Adrian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks for staying Adrian, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

alison

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks for staying with us Alison, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Garry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
location
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks for staying Garry, we appreciate your support.Kind RegardsGrand Hotel Team

6/10 Cukup Baik

Tobias

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was nice enough, but the facilities were anything but "grand". Sauna, gym, and the associated changerooms looked like they were ready for demolition and definitely hadn't been cleaned in a long while. There were no towels and no ability to clean gym equipment after use. All in all not great value for a significant price, especially not when compared to other hotels in the area. The whole place exuded a slightly daggy and worn vibe. I would suggest a new name: "Faded Glory Hotel".
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Hi TobiasThanks for staying and for your constructive comments. The changerooms were undergoing a slight refurb, hence the uncleanliness. Our apologies as housekeeping did not get around to cleaning and tidying.Kind RegardsDenis Croke

10/10 Sangat Bagus

Leanne

Bepergian dalam rombongan
Disukai: Fasilitas
Perfectly situated and amazing hospitality from all the staff during my stay. Thank you
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 9 Nov 2023
Thanks for staying Leanne, we appreciate your support.Kind RegardsGrand Hotel Team

6/10 Cukup Baik

Suzi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Needs renovation
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 19 Okt 2023
Thanks for staying with us Suzi, we do appreciate your support. Thanks for your constructive comment. Just to point out that we do have 2 room types available - the standard studio apartment which you booked, and stayed in, as well as the executive studio apartments. The executive studio apartments are refurbished.. Perhaps give this room type a go, the next time you would like to stay with us again, so that you can experience the refurbished apartment as well.ThanksPerine

8/10 Bagus

Sarah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Dated property located centrally in Docklands area. Staff are very nice and friendly. Lack of breakfast and in-room dining were not apparent when booking.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Grand Hotel Team pada tanggal 19 Okt 2023
Thanks for staying Sarah, we do appreciate your support and for taking the time out to review our hotel.It's unfortunate that all property details are not publicly available to see, unless you click on the amenity tab, which gives your further information on our amenities and facilities.Thanks once again.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Ruth

Menginap 3 malam pada bulan September 2023
Tanggapan dari Grand Hotel Team pada tanggal 29 Sep 2023
Thanks for the support Ruth, we really appreciate it.Kind RegardsGrand Hotel Team

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Grand hotel Team pada tanggal 18 Sep 2023
Thanks for staying, we appreciate your support.Kind RegardsGrand Hotel Team

8/10 Bagus

John

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful old building room spacious 1 bed studio, great staff
Menginap 3 malam pada bulan September 2023
Tanggapan dari Grand Hotel Team pada tanggal 18 Sep 2023
Thanks for staying John, we appreciate your support.Kind RegardsGrand Hotel Team

8/10 Bagus

Walter

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
staff are great, position is perfect, food in restuarant was good. shower was still dirty and shower drain was blocked, other than that a great stay
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Grand Hotel Team pada tanggal 8 Sep 2023
Thanks for staying Walter, we really appreciate your support and constructive comments.Kind RegardsGrand Hotel Team

8/10 Bagus

Colin

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Denis at reception was very friendly and helpful, and made our stay even more enjoyable. Very impressive stately architecture, and great location.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Grand Hotel Team pada tanggal 10 Agu 2023
Thanks for staying with us Colin, we really appreciate your support.Kind RegardsGrand Hotel Team

8/10 Bagus

Stuart

Disukai: Kebersihan, staf & layanan
Still a grand old place.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Grand Hotel Team pada tanggal 3 Agu 2023
Thanks for staying Stuart, we appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Bruce

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Grand Hotel Team pada tanggal 16 Agu 2023
Thanks for staying, we really appreciate your support.Kind RegardsGrand Hotel Team

8/10 Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Will stay there again when needed.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Grand Hotel Team pada tanggal 12 Jul 2023
Thanks for staying, we really appreciate your suport.Kind RegardsGrand Hotel Team

8/10 Bagus

Rukudzo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice for a family when you are on a budget.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Grand Hotel Team pada tanggal 21 Jul 2023
Thanks for staying, we appreciate your support

10/10 Sangat Bagus

Maryanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely helpful staff, very convenient location. Awesome hotel.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Grand Hotel Team pada tanggal 21 Jul 2023
Thanks for staying Maryanne, we appreciate your support and for taking time out to review our hotel.

10/10 Sangat Bagus

Brian

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Grand Hotel Team pada tanggal 27 Jul 2023
Thanks for staying Brian, we appreciate your support.Grand Hotel Team

10/10 Sangat Bagus

Laurelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Grand Hotel Team pada tanggal 2 Jul 2023
Thanks for staying, we appreciate your support.

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Arrived late by train so it was easy to access,arrangement for key was also organised.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Grand Hotel Team pada tanggal 18 Jun 2023
Thanks for staying and your support, much appreciated.RegardsGrand Hotel Team

10/10 Sangat Bagus

beryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
We stayed an extra 2 days as dennis was wonderful even came up with choc cake! The closeness to the trams,casino,restaurants and trains was great. Room was big with a kitchen. Wld definitely stay again
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Grand Hotel Team pada tanggal 18 Jun 2023
Thanks Beryl, we appreciate your support and wonderful feedback.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful Grand Hotel
Beautiful to stay in this Grand Old Hotel in which the staff upgraded my room. Very conveniently located next to the Train station.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Grand Hotel Team pada tanggal 18 Jun 2023
Thank you Robert, for the wonderful feedback, we really appreciate your support.Kind RegardsGrand Hotel Team

10/10 Sangat Bagus

Jinichi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
スタッフの対応がとても良い
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Grand Hotel Team pada tanggal 2 Jul 2023
Thanks for staying we appreciate your support.