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Ulasan untuk Bluebird Suites near Facebook HQ

4 out of 5
Bluebird Suites near Facebook HQ
3639 Haven Avenue, Menlo Park, CA

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 6 dari 15 ulasan" "
Penilaian 8 - Bagus. 2 dari 15 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 15 ulasan" "
Penilaian 4 - Buruk. 0 dari 15 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 15 ulasan" "

9,2/10

Kebersihan

7,4/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Edwardo

Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

shelley

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Worst Place Ever
Place was clean, but that is about it. amenites advertized were not accessible, thye double charges us: charges us for the stay as well as what we paid, then accused of stealing a table, leaving "poop" behind, (which we did not do either charges us $400.00 additional cleaning) charges us for a key that was returned, and we were there for less than 4 days...
Menginap 4 malam pada bulan September 2022
Tanggapan dari Bluebird Suites pada tanggal 5 Des 2022
Shelley, thank you for bringing this matter to our attention. We regret that you had a negative experience and we will use this as an opportunity to improve.

2/10 Sangat Buruk

Juany

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Juany, we are sorry to see your low star rating and would like to know some details about your experience. One of our representatives will be in touch with you shortly to discuss any issues that you had during your stay.

8/10 Bagus

Brian

Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Brian, thank you for taking the time to provide us with feedback, we look forward to seeing you again in the future.

10/10 Sangat Bagus

Vince B.

Disukai: Kebersihan
Emergency stay
My mother was transported to Stanford for emergency surgery. I was able to rent this location that was about 9 miles from the hospital. The unit had everything I needed plus some extra. I have a lifted truck which is usually a challenge to park, although I couldn’t use the garage there was plenty open space to park. If available I would rent again
Menginap 5 malam pada bulan Juni 2021

6/10 Cukup Baik

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Room. Annoying process to check in/out
The room was great, but I’m conflicted if I would stay here again. You need to download an app, then create an account and then follow instructions really carefully in order to gain access into the room. There is a four digit code that you need to enter on the door. Upside: It’s a furnished apartment. Super clean. Comfortable bed. All the bells and whistles. Nice neighborhood. Fast internet. Downside: You need to either take all your trash with you when you check out, or place the garbage can outside the door at a certain time frame during the night. If the garbage can goes missing, you owe $350.... I was confused since they charge you $150 cleaning fee, that they wouldn’t take the trash out for you ??? They give you an extra key, that you need to put into a brown envelope sealed envelope and leave in a little folder behind the door when you leave. I did not love the fact that I had to download an app, then create an account, only to delete the app after my stay. Who knows where all my personal information goes, but I’m sure hotels do the same thing. Looking back, I probably would stay there again, now that I know what to expect. Just know that the process to get through the front door for your first time is pretty annoying, if you can make peace with that, you’re going to have a great day!!
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Martin, thank you so much for your feedback! We’re glad to hear that you’ve enjoyed your stay at Menlo Park and that you had a pleasant experience. We really appreciate you letting us know what we can improve upon as well. We will notify the head of our department immediately, as we are constantly working with our team to improve our service. We hope to have you stay again and will be reaching out to discuss this matter further.

6/10 Cukup Baik

Terry

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Take your own trash out...low end furnishings
This isn’t a hotel and Check-In instructions came late. This should be an air bnb listing. It was close to Facebook; however, they want you to empty your own trash...etc
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Terry, thank you for bringing this matter to our attention. We regret that you had a negative experience and we will use this as an opportunity to improve.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good place to stay My family was happy thank you
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
We are so glad you had a wonderful experience and enjoyed your stay with us. We appreciate you taking the time to provide us with your business, and we hope you have future experiences with us like this one!

10/10 Sangat Bagus

Jeff, Sacramento, CA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property had everything we needed. Plenty of room for 5 people and access to a pool and spa. We also enjoyed the video arcade where all games were free!
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
We are so glad you had a wonderful experience and enjoyed your stay with us. We appreciate you taking the time to provide us with your business, and we hope you have future experiences with us like this one!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Too much traffic noise
I was worried about access to the apartment, based on the reviews I saw, but this went very smoothly. I was provided with clear instructions the day before I checked in. The apartment was clean and well presented. I was there for 9 nights, so 1 small bar of soap, 1 small bottle of shampoo and 1 tablet for the dishwasher were not enough. My biggest complaint was the noise. The apartment was at the front of the complex adjacent to Haven Avenue with the 101 freeway beyond and the traffic noise kept me awake at night.
Menginap 9 malam pada bulan Maret 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
We are glad you had a pleasant experience with us. We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Thank you for letting us know how your stay was. We are disappointed to hear that your experience was not a positive one. We would like to know more about your stay and what we could do to improve.

2/10 Sangat Buruk

Matthew

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Not what I expected and No One to help
The check in process is horrible! Was dropped by my Uber in the pouring rain and the instructions fail to give a specific door to enter. Dragged my bags around the entire place trying to find the entrance after scouring through the instructions and reaching out to the contact numbers with NO help. However, I figured it out and the apartment was nice. I would consider it again only because I now know the process and if I was staying for a long period of time.
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Bluebird Suites pada tanggal 2 Sep 2022
Matthew, we are so sorry that this happened. We want all of our guests to have the best experience during their stay. We really appreciate you taking the time to tell us what we can improve in. Someone from our team will be in touch with you to speak further, and we hope to host you again!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Brooke pada tanggal 28 Feb 2019
Thank you for your recent feedback regarding your stay at Bluebird Suites. Were glad you enjoyed your stay and we would love to host you again! Kind regards, Bluebird Suites

10/10 Sangat Bagus

Monica, San Francisco

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this property! Great location and amazing customer service. My boyfriend and I will definitely be coming back.
Menginap 5 malam pada bulan Februari 2019
Tanggapan dari Brooke pada tanggal 28 Feb 2019
Hi Monica, Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Warm regards, Bluebird Suites

10/10 Sangat Bagus

Younghwan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
만족!
호텔처럼 체크인을 하기 쉽진 않았지만 짧게 있는 동안 너무 만족하게 있었습니다.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Brooke pada tanggal 28 Feb 2019
안녕환환, Bluebird Suites에 연락해 주셔서 감사합니다. 우리는 우수한 경험을 제공하는 것에 자부심을 느끼고 당신이 동의하는 것을 기쁘게 생각합니다! 가까운 장래에 다시 여러분을 기다리고 있습니다! 친절한 Bluebird Suites