Hotel B&B Hotels di Metzerlen

"They claimed to be an air-conditioned hotel but our AC did not work and several other guests that I spoke to also had non-functioning air conditioning. We stayed for three nights because the conference was nearby and there was no effort to repair any of the guests' units. It felt like this is their scheme. Charge for AC rooms but only apologize when they don't work. When we requested a partial refund for the lack of AC, they ignored the request."

"This is a good and clean hotel with excellent transport options and nearby shopping. The number 8 tram stops are a one minute walk away. One direction goes into Basel reaching several popular areas including the Messe convention area and the main train station. The other direction goes into the Weil am train station and shopping areas. Across the street of the hotel is also the Rhein center with several shops and restaurants that open late. A park and the pedestrian bridge to France are...

"The gentleman at the front desk was very kind and helpful in every way"