Hotel Ski di Miami Beach

"loved everything about it"

"Due to flight delays, we arrived at 5:00 am on 05/13. We notified the hotel twice in advance of when we were arriving. 05/12 was paid for so we could get in our room upon arrival. We ran the door bell several times and waited for 5+ minutes outside only to gain access because others were leaving. Then, when inside, the man on duty stayed seated, told us we couldn’t check in till the afternoon. Had to persuade him to look in the computer to confirm our reservation and check us in. Simply put, he...