The Fontainebleau is iconic, but unfortunately the property and the experience are different stories. I had to call to find our bags an hour after Bell Services loaded them up. (Just let me take the cart myself...) We had to change our key cards 4 times because they're so sensitive to demagnetization. I'm not sure what's going on with staff culture, because every time anyone did anything for us, however small, they paused and stared at us expecting a tip and looked visibly disappointed if we didn't provide one. You'd have to have over $100 in small cash to keep up with what the staff expected throughout our 2-day stay, and we just don't carry that much. When going anywhere on property, we'd have to dig out our room keys a minimum of two times to staff security. And then, when we were looking to leave around 2pm, it took over 20 minutes for their valet to retrieve our car, and bell services watched me load the entire vehicle from 10 feet away with 10 separate bags and items. FD staff was great, F&B staff was great, but valet and bell service staff didn't give anywhere close to luxury service and I have to believe you can stay somewhere else and not feel like such a burden to staff while paying top dollar in Miami Beach.