Pemandangan dari udara
Cek ketersediaan

Ulasan untuk Hilton Miami Airport Blue Lagoon

4 out of 5
Hilton Miami Airport Blue Lagoon
5101 Blue Lagoon Dr, Miami, FL

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 1113 dari 2549 ulasan" "
Penilaian 8 - Bagus. 571 dari 2549 ulasan" "
Penilaian 6 - Cukup Baik. 347 dari 2549 ulasan" "
Penilaian 4 - Buruk. 261 dari 2549 ulasan" "
Penilaian 2 - Sangat Buruk. 257 dari 2549 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Asher, St Georges

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great airport shuttle… room was clean and comfortable
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

6/10 Cukup Baik

Amelia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Beautiful hotel and nice views but the hotel staff was very rude and dismissive of any requests. Andrea at the front desk was the only helpful one in the whole place. I had to talk directly to the house keeping staff to even get my room serviced after 3 days. The room was also warm after keeping the air at the lowest from morning to night. No fridge, only at an extra cost when the hotel is already pricey and the parking is crazy packed since there are events there almost every night!
Menginap 3 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

6/10 Cukup Baik

Abid

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Multiple calls to the front desk unanswered, and even through the chat available online, no reply… shouldn’t have to go down 9 floors just to ask the front desk a question.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

10/10 Sangat Bagus

amirani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
everything was perfect
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

2/10 Sangat Buruk

Rhonda

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

10/10 Sangat Bagus

Anne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent dining, lovely grounds, and convenient shuttle service.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

2/10 Sangat Buruk

James

Tidak Disukai: Staf & layanan
Very disappointed that we double booked for the next night by accident. Only need on room, yet would not refund us for one of the 2. Very very poor, extremely disappointed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

4/10 Buruk

Theodore

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Upon Check-in, required information was not verbally relayed to me.. I called once in my room and person answering asked, you wasn't advised of the items in question during Check-in..No I call about my room being cleaned on my next day and clean towels to wihich neither happened. My check out morning, there was no hot water to take a shower. Called around 5am .. hot water came around 5:50am..
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

10/10 Sangat Bagus

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was quick and easy. The shuttle was easy to find.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

10/10 Sangat Bagus

Dwayne, Red Hills

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

10/10 Sangat Bagus

Mark, Ellerbe

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is beautiful and reception staff is very courteous and professional.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

8/10 Bagus

Lilin

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Eva

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Got back from a cruise with my family and was able to check in early (paid a fee) at 10am and upgrade my room with ease. Safe, great food options and the staff was awesome. My son loved the pool. Super easy to get to the airport, zoo, and port. Highly recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

8/10 Bagus

Gregory

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

10/10 Sangat Bagus

Estella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely stay here again. The shuttle was great going to the carnival cruise port.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback !

6/10 Cukup Baik

Georgette

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
"My stay at Hilton Miami Airport Blue Lagoon was enjoyable overall, but there were some areas that could have been improved. Firstly, upon entering the room, I noticed it was quite dusty, and the bathroom's shower head showed signs of hard water buildup, which was disappointing. Additionally, there was a lack of proper ventilation in the bathroom, making it feel stuffy after showering. The carpet had several dirty marks, indicating it could use a thorough cleaning or replacement. In terms of technology, there were limited phone charging ports, which felt outdated. Despite these issues, the hotel's amenities and service were satisfactory, but attention to room maintenance and updates would enhance the overall experience."
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

6/10 Cukup Baik

Georgette

Bepergian bersama keluarga
Disukai: Staf & layanan
"My stay at Hilton Miami Airport Blue Lagoon was enjoyable overall, but there were some areas that could have been improved. Firstly, upon entering the room, I noticed it was quite dusty, and the bathroom's shower head showed signs of hard water buildup, which was disappointing. Additionally, there was a lack of proper ventilation in the bathroom, making it feel stuffy after showering. The carpet had several dirty marks, indicating it could use a thorough cleaning or replacement. In terms of technology, there were limited phone charging ports, which felt outdated. Despite these issues, the hotel's amenities and service were satisfactory, but attention to room maintenance and updates would enhance the overall experience."
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 2 Mei 2024
Thank you for your feedback ! We are sorry to hear you were disappointed!

10/10 Sangat Bagus

Matt

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenience
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very friendly staff!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing Property!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

2/10 Sangat Buruk

Jacob

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The rooms and carpets were dirty. the airconditioning was exectpional loud (must be 50 years old). A latino band was playing in the entire dining and reception area at an extremely loud level (had to hold over my ears). Dirty Carpets in the bedrooms with wets spots mysterious stuff. No soap in shower dispenser. No bottled drinking water in rooms. Hilton should be ashamed of themselves with this hotel. But the people there were excellent - polite - helpful - etc.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the people were very friendly an a nice establishment
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Gilbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

6/10 Cukup Baik

Tiara

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There were no trash bags in trash, no trash can had to request for one. Have to request room service and the room service number was off or out of service. Saw hair in shower and bed . Not what I expected from a Hilton Hotel. There were no convenient items like napkins, coffee, no microwave, mini fridge didn’t work. Barely any lights was only like two lamps . No ventilation in bathroom just a light.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

8/10 Bagus

Ivor

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Well kept Hotel. Great view from my room. Comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

8/10 Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great drink & food at restaurant on site, open late, would stay here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

2/10 Sangat Buruk

J

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

2/10 Sangat Buruk

Anthony

Tidak Disukai: Kebersihan, staf & layanan
Stay away
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

6/10 Cukup Baik

Rick

Disukai: Staf & layanan
Shuttle to Airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

8/10 Bagus

LaTasha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only stayed a few hours in between a cruise and flight. Got to enjoy the pool.
Menginap 1 malam pada bulan April 2024
Tanggapan dari g pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Yumarcus

Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

2/10 Sangat Buruk

robert

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

2/10 Sangat Buruk

Eunetia

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
I genuinely love Hilton properties, but this is somewhere I would never book again. The staff was rude and every day it was something we kept getting the runaround and after the fact that we live, I was genuinely glad I will never book you again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 22 Apr 2024
Thank you for your feedback.!

10/10 Sangat Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to the airport and port of Miami. Lagoon view is beautiful
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Rebecca

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Beautiful property!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Shannon

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

8/10 Bagus

Jannette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Large rooms helpful staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

4/10 Buruk

Ron

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel overbooked and we waited 7 hours to get a room. Had to pay for wi fi
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

6/10 Cukup Baik

Guy

Bepergian bersama teman
Disukai: Fasilitas
We were surprised by the “new” Policy of cleaning the rooms only once in a while! In a one week stay the room was serviced only twice. We had to ask for fresh towels and even for toilet paper since we ran out of it. Considering we were staying in a suite the service was well below what we expected. Also the self parking is expensive at $30/day. That is not indicated in the website.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Carone

Bepergian bersama teman
Loved everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Markisha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We only stayed one night for a cruise the next morning. Check in was easy and quick. Had the choice of floor preference. Airport shuttle (free) and cruise shuttle (extra fee) available, which worked out great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Exactly what it said it would be
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

6/10 Cukup Baik

Dolores

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived around 11:30. Discoveted check in starts at 4pm. Standing in a very long line after 4pm we inquired as to our room availability & couldn't even get an estimate. We were told to await a text. Watched multiple people arrive & get rooms between 4&5pm. After 5pm stood in another very long line, thankfully, this time customer service provided a room.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

6/10 Cukup Baik

GABRIELA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Hay oportunidad en el mantenimiento y limpieza de las habitaciones
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

8/10 Bagus

Steven

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

8/10 Bagus

Craig

Disukai: Staf & layanan
The rooms are outdated with water damage and paint peeling. Carpets and room in general need updates. That said. Friendly staff, convenience and comfortable bed still make it a good choice
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Lysandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Luis

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Exelente volveria en otra ocacion
Menginap 2 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GS pada tanggal 15 Apr 2024
Thank you for your feedback!