1 bedroom, in-room safe, individually decorated, individually furnished

Ulasan untuk Newport Beachside Hotel & Resort

4 out of 5
Newport Beachside Hotel & Resort
16701 Collins Avenue, Sunny Isles Beach, FL

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 724 dari 2359 ulasan" "
Penilaian 8 - Bagus. 463 dari 2359 ulasan" "
Penilaian 6 - Cukup Baik. 403 dari 2359 ulasan" "
Penilaian 4 - Buruk. 327 dari 2359 ulasan" "
Penilaian 2 - Sangat Buruk. 442 dari 2359 ulasan" "

6,8/10

Kebersihan

7,0/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

diana

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024

4/10 Buruk

Nyjil

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The room are not updated, I had problems with the tv, I also had a housekeeper walk in my room while I was naked and took and 50 sec look before I yelled above my voice to get out! The pool and beach was awesome. I was charged 225 for parking for 3 days and 1 drink from the bar . Btw they don’t tell you this before check out .
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Jonathan

Traveler bisnis
El hotel es bueno pero debe mejorar los pasillos del hotel y remodelar las habitaciones
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Anatoly

Bepergian bersama keluarga
Disukai: Staf & layanan
very nice pool
Menginap 6 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Anatoly,Thank you for sharing your comments with us. We are happy to hear that you enjoyed your overall visit and had a relaxing time at the pool. It was a pleasure having you as our guest, and we hope to see you again soon! Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Twandia

Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Nelisa

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No me gusto que la piscina se usa asta sierta hora y locaro que es usar las sombrillas en la playa y tienen un horario para usar las sillas los sábados en la playa no se puede escuchar música en la piscina hay muchas restricciones y uno cuando anda de vacaciones no le gusta que lo tengan como atrapado no vuelvo hai a se me olvidaba no se pueden usar la cabañas de playa si no pagas por usarlas supuesta mente pertenecen al hotel y tienes que también pagar por ellas no vuelvo hai
Menginap 5 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Nelisa,Thank you for providing your review. We understand that restrictions around pool hours, beach umbrellas, and chair use can be frustrating, especially on a relaxing vacation. It is our goal to create a balanced environment for all guests, and these policies help us maintain order and safety. We wish you safe and happy travels.Best Regards,Newport Beachside Resort Team

8/10 Bagus

Jose

Disukai: Kebersihan, staf & layanan
Awesome
Menginap 4 malam pada bulan April 2024

4/10 Buruk

Yamisleidis

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
El servicio es pesimo pues a las 9:00 pm ya todo está cerrado dentro del Hotel ni para comprar agua se puede y la habitación el aire pesimo no enfria
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Yamisleidis,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the facility hours and for any issues with the AC. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you will allow us to welcome you back and show you a more improved stay. Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Magdalena

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La atención al cliente horrible todo el mundo trata mal nadie hace ni el intento de ayudar te cobran por valet parking y uno mismo tiene que parquear la limpieza horrible y no puedes oír música porque vienen a tocarte la puerta pero ellos enseñan cuartos de muestras desde las 7am haciendo ruido horribles la piscina solo hasta las 8 de la noche son más entretenimientos para los niños muy mala experiencia les di una estrella porque es lo mínimo no se lo recomiendo a nadie
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Magdalena,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the service and pool. Our goal is to create a welcoming, fun experience, and we'll speak with our staff to ensure corrections are made. There is a charge for both valet and self-parking, both of which are noted online. If you have any questions about this, please let us know. We hope to see you again should you be back in the area.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

yudeisi, hialeah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
My room has a beautiful ocean view!!!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Paula,Thank you for staying with us at Newport Beachside Hotel and Resort and for highlighting the beautiful ocean views from our accommodations. We appreciate your comments and look forward to seeing you again soon!Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

JAMES

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the location
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear James,It's always a pleasure hearing from our guests. We're glad our location worked well for your trip, and we invite you to stay with us again at Newport Beachside Hotel and Resort the next time you're in the area.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Alona

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Youssouf

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Marletta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was great and really enjoy the staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Marletta, It was an honor to host you at Newport Beachside Hotel and Resort for your recent getaway. Our staff strives to provide impeccable service and it's delightful to hear that we met the mark. Thank you for your kind review and we look forward to having you as our guest again next time you are in the area.Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Justin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Javier

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Espectacular
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Javier,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

JOHN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Remodel is first class
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear John,Thank you! It was a pleasure to have you as our guest, and we are delighted you had such a wonderful stay. Our team is quite proud of our beautiful modernization project and will be delighted to know you were impressed as well. It would be an honor to welcome you back to Newport Beachside Hotel and Resort for another amazing five-star experience.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Deema, Worcester

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
.
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Deema,Thank you so much for the five stars! It's so refreshing when guests such as yourself take the time to recognize the hard work we put into delivering a personalized, comfortable, refreshing stay for each guest who steps onto the property. We look forward to welcoming you back to Newport Beachside Hotel and Resort.Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Johanna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Discrimination rude staff parking fees no humanity lady drowned in pool that afternoon and no staff help her I and other had to do cpr on the lady
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Johanna,We appreciate you reaching out and regret to learn of your disappointment with your experience. Guest safety is and will always be our top priority. At your earliest convenience please reach out to us offline, and ask for Miriam, so we may gather more details about your stay. Additionally, at our accommodations, we welcome a variety of travelers regardless of race, religion, creed, or sexual orientation. Our hotel has a zero-tolerance policy against discrimination of any kind, and we regret that this was your perception. It was a pleasure having you as our guest, and we hope you will give us another chance in the future to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

jessica L.

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Def one of my favorite places to stay and go to
Menginap 6 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Jessica,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Newport Beachside Hotel and Resort once again! Thank you so much for your kind review and perfect rating. We are honored to be on our list of favorite hotel and resort experiences, and we look forward to your return!Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Yaquelin

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Chapin, Louisville

Disukai: Kebersihan, fasilitas
The hotel has been under construction for a couple of years. There was some really loud jack hammer sounds pretty late. But the staff is great and they are improving the aesthetics. Locations and price are tough to match.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Chapin,We appreciate your valuable feedback regarding your recent stay. While we're disappointed to hear about the inconvenience caused by the construction noise, we're glad that our dedicated team made your experience enjoyable. We're committed to enhancing our aesthetics to provide a better experience for our guests. Thank you for acknowledging our efforts, and we're thrilled that our location and competitive pricing met your expectations. We're excited about the ongoing improvements and hope to welcome you back soon for an even better stay.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Adolfo

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me cobraron el parqueadero por el carro que rente
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Adolfo,Thank you for staying with us and for your feedback. Your feedback is gratefully received, and we hope to welcome you back for a great stay in the future. Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

michel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Cristiany

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great that you don’t need to move your car to go anywhere. Beach is right there and walking distance to restaurants and quick shop. Room was ok. Friendly staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 26 Apr 2024
Dear Cristiany,Thank you for being our guest and sharing your feedback. While we are delighted you enjoyed our lovely location and wonderful staff, we are sorry you weren't more impressed with our accommodations. Fortunately, we continuously strive to improve for our guests and are in the process of an extensive modernization project. It was a pleasure to have you here, and we look forward to welcoming you back and impressing you further.Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Elenis, Homestead

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Dalida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Dalida,Thank you for staying with us and for your feedback! We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Daime

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Everything was great , the building did lose power so that was unfortunate but other then that it was a good experience
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Daime,Thank you for your feedback. We're glad you had a positive overall experience with us. However, we apologize for any inconvenience caused by the power outage; unforeseen circumstances like these are regrettable, and we appreciate your understanding. We sincerely hope to welcome you back for a seamless experience in the near future.Best Regards,Newport Beachside Resort Team

4/10 Buruk

Lucinda

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The location on the beach was great but that's about it. The entire hotel needs to be renovated. The carpets in the hallway and room were torn and heavily stained. The bathroom faucet was falling apart, we kept having to put the knob back on and hold it a certain way. It constantly smelled like Marijuana in the hallways, pool area and beach. Front desk never brought up requested items, had to go down to get the linens for the sofa bed. Valet staff was great but wouldn't stay here again. The restaurant is closed.
Menginap 5 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Lucinda,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed that we fell short of expectations in other areas. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies for any inconvenience you had. Rest assured, your comments will be relayed to our team to ensure we are meeting out high standards of guest satisfaction going forward. We appreciate your feedback and hope to have the opportunity to go above and beyond for you in the future.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Artur

Bepergian bersama keluarga dan anak
Love it
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Artur,We loved hosting you at Newport Beachside Hotel and Resort. It's wonderful to read that you had a great experience at our resort. Hopefully you had the opportunity to enjoy some time by the pool or stop in and enjoy a delicious breakfast at Cappuccino's. Please join us again soon!Best Regards,Newport Beachside Resort Team

4/10 Buruk

Teairra

Bepergian bersama teman
I loved the view I had for sure! I was on the 8th floor wit the ocean front view. The only 2 negatives I had was when I first got there I asked for a remote because the tv wasn’t working when the maintenance came to bring one he knocked twice and just used a key to open the door… HARD NO FOR ME! The second issue was anytime we left our room and came back the key to the room didn’t work. We literally left and returned about 8 key cards. Very inconvenient especially being on the 8th floor. Other then that the hotel and resort was beautiful!
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Teairra,Thank you for choosing to stay with us during your recent trip. While we're thrilled you were able to take advantage of our beautiful views, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any trouble you had with your key cards and for any inconvenience this may have caused you. Also, we're very sorry for any disturbance you encountered in your room. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Maria

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
el lugara esta muy viejo y tiene cucarachas y es caro :(
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

edita

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty area Appliances is not working properly. We need to change your room smelling of marijuana all over lobby and in the room carpet in the room disgusting sofa very poor condition. Lobby is in terrible condition carpet in spots ad dirty furniture you will be scared to sit looks dirty and ripped during the pool. Workers is drilling marble floor in the pool area and all dust was flying to pool and faces. I paid for the service fee and and ask umbrella to put on the beach area they ask me to pay 15$ more for each time In room carpet dirty room smell bathroom ok you will have tower soap and shampoo only In room plan is good furniture except sofa good
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Edita,We welcome all guest feedback as we consider it an opportunity to continually improve. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We are undergoing a modernization project as part of our commitment to make improvements to our property and service. Your feedback will be used to continually improve upon our guest's experience. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Ebony

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just not a good place.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 20 Apr 2024
Dear Ebony,We're disappointed to hear that your experience fell short of expectations. We'd love to know how we can make your next visit even better. Best Regards,Newport Beachside Resort Team

6/10 Cukup Baik

Scherley

Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Brittany Renee

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Miriam

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The bnand
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 18 Apr 2024
Dear Miriam,It was a delight to host you at Newport Beachside Hotel and Resort. Our team trusts that you had a comfortable and relaxing stay. It would be our pleasure to welcome you back in the future for an experience that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Problema en el spa
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 18 Apr 2024
Dear Anthony,Although we're delighted to receive your positive review, we apologize for any inconvenience you had at the spa. Please know we are undergoing a modernization project as part of our continued commitment to improving our property and service. That said, feel free to reach out to us anytime so we may address any lingering concerns you have, as we are always available to assist you. Your feedback is appreciated, and we hope to welcome you back in the future for a reimagined experience that exceeds your expectations. Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Geldrys Viviana

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Me tuve que mover de habitación dos veces. Primero Xk no fue la habitación k pague. Y luego de pagar un cargo extra de 500 dólares x mudarme a una suite. Me tuve volver a mover a un cuarto regular Xk la suite se inundó en agua por problemas de ventilación. El manager con muy mala actitud!
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your recent experience. Please know for future reference that when booking through a third-party site, room assignments and requests are subject to change based on availability. However, we apologize for the inconvenience caused by the ventilation. We'll be sure to share your feedback internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Heinrich, Aylmer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Smaller resort but nice location and great beach access. We had a problem our door key hardly worked, but beyond that we had a great time.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Heinrich,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your delightful five-star review. While we are sorry you had a concern with the door key, we are thrilled that otherwise, you enjoyed a wonderful visit. We'll be sure to look into the matter with our team to ensure improvements are made swiftly. Nevertheless, we look forward to welcoming you back for many more memorable stays.Best Regards,Newport Beachside Resort Team

4/10 Buruk

Anette

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not what the photos made it seem it was
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Anette,Thank you for your review. It is disappointing to learn that your recent stay fell short of expectations. If you have any suggestions for areas in which we can improve or elevate our guest experience, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

2/10 Sangat Buruk

Angel David

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A decir verdad no me gusto nada
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Angel,We are deeply disappointed that your experience did not meet your expectations. Please feel free to reach out to us any any time, as we are always available to assist our great guests. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Newport Beachside Resort Team

8/10 Bagus

sam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Sam,Thank you for your generous review! It was a pleasure to welcome you to Newport Beachside Hotel and Resort, and we are delighted you enjoyed your stay. We look forward to seeing you again soon.Best Regards,Newport Beachside Resort Team

6/10 Cukup Baik

Amanda Shay

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Khadijah

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The building appeared dirty and our room was terrible. Very unclean. The tub was dirty looking. The only thing that appeared clean was the bed! When we arrived the room was extremely hot. Also, the power went out due to the construction. We weren’t able to use the TV! On top of that, the staff was very unapproachable! Our room door was insecure and did not lock when we left out! I feel like I’ve wasted my money! The entire 6th floor hall smelled Like cigarettes and marijuana! It stated that it was a non-smoking resort!
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Khadijah,Thank you for bringing these matters to our attention. We are concerned about the conditions you described, from the cleanliness of your room to the disruptions caused by construction. Rest assured, we are addressing these to ensure a welcoming and comfortable environment that reflects our standards. We hope to have the opportunity to welcome you back and demonstrate the high quality of hospitality we are committed to providing.Best Regards,Newport Beachside Resort Team

6/10 Cukup Baik

Victoria

Bepergian bersama teman
We liked the place and service inside the hotel but the parking service wasn’t convenient at all we had to park across street from the hotel and not valet parking either..
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Victoria,Thank you for being our guest. We're pleased you appreciated our attentive service and trust you settled right into our accommodations. Your thoughts on self-parking are appreciated as well, but please know we also offer convenient valet parking for an additional fee. Nevertheless, it was a pleasure to welcome you, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Cukup Baik

Brenda

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
Definitely needs a lot of updating. Couches in the lobby were filthy. Bed was so uncomfortable. Tub in our room was gross.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Brenda,Thank you so much for the review. We are disappointed to hear about the unsatisfactory state of your room and thank you for your feedback, which will help us improve the experience of future guests. We hope you'll consider staying with us again soon for a stay that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room very equipped other than a coffeemaker.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Dear Mary,Thank you for your kind review and perfect rating. We are delighted our well-appointed accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Your suggestion for a coffeemaker will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Cukup Baik

Narina

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024