Resepsionis

Ulasan untuk Norman's Hotel and Dining

3 out of 5
Norman's Hotel and Dining
6770 Collins Ave, Miami Beach, FL

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 41 dari 161 ulasan" "
Penilaian 8 - Bagus. 44 dari 161 ulasan" "
Penilaian 6 - Cukup Baik. 30 dari 161 ulasan" "
Penilaian 4 - Buruk. 13 dari 161 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 161 ulasan" "

7,2/10

Kebersihan

7,2/10

Staf & layanan

6,2/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Marize

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Horrible place
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Myriam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Ana

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It is a hotel where you can sleep without looking too closely at the details, blinds and broken windows! It was not as it is in the photo, many old and deteriorated details in the room. but he's too tired to sleep and that's it!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kristal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I absolutely loveddddd staying here ! It was super convenient. My friends and I didn't have a car when we went so we loved that there’s a supermarket, liquor store and plenty of food choices in the area. Not to mention that the beach is across the street. The only minor complaint I can say is that communication with the staff during the stay was a bit off. We were required to text staff if we needed something and I literally never got a response. But this didn’t bother us as much because we were pleased with absolutely everything else. The room was super cute and spacious, wifi and peaceful. We loved that there was a cute bar/ restaurant right downstairs and they closed pretty late. We will definitely be staying there again!
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Dan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Although the property itself was good, communication was not. I wanted to pick up my keys 15 minutes early. I messaged Matteo multiple times about this, and got no response. This caused a lot of needless stress!
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Maria

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pictures on Expedia are not what the place looks like in person. Theres bes bugs in room 6 and 8
Menginap 4 malam pada bulan April 2024

2/10 Sangat Buruk

Stéphanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nous avons du changer d’hôtel
Menginap 4 malam pada bulan April 2024

4/10 Buruk

Sakile

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room had mold in it. The hotel seemed like it hadn’t been unkept in 25 years. The paint was stripping, the chairs were ripped and old, the shower head was dirty and had a lot of buildup, the toilet seat were old and chipped, the doors were old. The receptionist was never there in the evenings and when I called no one answered. The wifi kept cutting out. Honestly the only good thing was that it’s in a nice area where everything is accessible but the hotel itself needs a lot of work.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Alexander

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is very close to everything and the service is great
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Tina

Bepergian bersama keluarga
Disukai: Kebersihan
There was no front desk clerk. The codes to get into the room were incorrect.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

VIJAYA, Mason

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Davron

Normally for the price
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Candy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I had to keep asking for towels and the doors were not secure at all
Menginap 5 malam pada bulan Maret 2024

4/10 Buruk

Liza M

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Edna, Brooklyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walking distance to the beach
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jairo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place!
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Cerys

Disukai: Kebersihan, staf & layanan, fasilitas
Good location to beach, dining and supermarket
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Carla

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Muy segura el personal muy amable mi unico problema fue que para la limpieza de la habiatacion tenia que llamara para programar .pero despues de todo fue excelente y buen precio
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Patrick, Rochester

Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

McKenzie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

FABIO D

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024

4/10 Buruk

Viviana

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
THE NORMA HOTEL SAID,u have to paid $20daily and get the pass ticket ,from the bar, the ticket. I bought the pass at 4am and at 8am they town my car. The onwner wants me to paid $579. Cause the ticket siad from 6pm-6am. But at the bar told ypu you can park before 6pm. The hotel doesn't have any parking lot, you can park foe free until 6am. Cause after 6am all the rest. Open thier door. The hotel send me to a wrong location to 2 lpok for my card, and paid $56. Cab...went to another lpcation for $44.more..and the hotel didn't payment us anything. Is a trap for the tourist. Be carefull ans have fun...
Menginap 5 malam pada bulan Januari 2024

2/10 Sangat Buruk

Cornelia

Menginap 6 malam pada bulan Februari 2024

6/10 Cukup Baik

Renata

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Angelo

Disukai: Staf & layanan, kondisi & fasilitas properti
Me gustó mucho
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

Nicolás

Menginap 4 malam pada bulan Januari 2024

2/10 Sangat Buruk

Niccolo

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Not what i rented. TV does.not work. No internet.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Da evitare!
Non andare a queste albergo e bruttissimo.
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing time! Great rooms
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Esdras

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel péssimo.
Não tem estacionamento, risco do carro ser guinchado de hora em hora. Não tem elevador, tem que subir escadas com as bagagens. Não tem serviço de quarto. As 11h em ponto vem uma pessoa só para expulsar do quarto. Serviço de quarto não tem, só a expulsadeira de quarto. Não tem café da manhã. Não tem recepção 24h. Pior hotel que já conheci. Nunca tinha visto algo igual. Não recomendo.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Adriana

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Here is my complete and honest review whatever you do do not let yourself be fooled by this disgusting place. Our place looked nothing like the pictures for the first hour that we got there. We had zero running water the water the drains stink, so bad are the foam of the bed was falling apart. It had holes that were patched up Mold everywhere. And I am only leaving this review because we did try to resolve this issue. We were up late night trying to get a hold of someone to speak to the front desk has a phone number to text in case you need something we texted we called we even left a voicemail. I even messaged the Manager through the Expedia app and it seems like nothing got through. We had no other option to stay the night at this place. As soon as daylight came about we left it was probably like 5 AM that we got up got our stuff together and we left that place The night before we did attempt to call Expedia and let them know what our issues were. The girl only wanted to help us book another place and of course we would have to pay for this place. They did not care that we were not safe at that location. She also offered to contact the manager but because we were feeling so unsafe I didn’t go that route. We didn’t want them to call the manager while we were still at the hotel. We wanted to leave we do have pictures of this location and videos. Whatever you do, do not stay there.
Menginap 6 malam pada bulan Desember 2023

8/10 Bagus

Alejandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would not recommend.
This was by far the worst experience I ever had with a hotel. I booked a room in advance arrived in town at 11:00pm and was told the owner cancelled the stay with no reason. There’s no true hotel staff in the evening so the restaurant manager was trying to assist to no avail. I was in town for work during Art Basel. There were so few hotels left available. I was lucky to get a place to stay. I would not recommend wildly unprofessional and not a dependable accommodation at all.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari mat pada tanggal 2 Jan 2024
Your card was declined and we couldnt pre charge .Since we have many of this credit card declined not showing up we are protecting our bussiness.

10/10 Sangat Bagus

Julio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Oktober 2023

6/10 Cukup Baik

Michael

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was convenient to be beach.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Henrique

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Avaliação
O hotel tem uma ótima localização tanto pra quem for curtir as praias de north beach, porém também não fica longe de south beach, pois de aplicativo Lyft dá em torno de $10-$12. As acomodações são simples, mas a cama e bem grande! Tem um banheiro pequeno e quem tem mais de 1,80 de altura terá que se abaixar para tomar banho, pois o chuveiro é muito baixo. Um ponto ruim é que não tem serviço de quarto. Tem um restaurante de mesmo nome do lado, muito bom! E quem se hospeda no hotel tem 10% de desconto. Também tem algumas lojinhas de souvenires e um Walgreens perto.
Menginap 5 malam pada bulan September 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Habitable.
La atención muy buena, la ubicación también. Habitación y baño muy deteriorado y con mal aspecto, muchos cortes eléctricos al encender el microondas.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Carmen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect stay
Marta and Cody were sooooo welcoming and reassuring about my room reservation. When arrived smooth checkin . Only thing i could say is when at restaurant told about our room stay and didn't get the 10% off meal. But will love to come back
Menginap 4 malam pada bulan Juni 2023

2/10 Sangat Buruk

JUAN CARLOS

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lo peor ni entre preferí perder el dinero
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Naeemah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2023

8/10 Bagus

Juan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me gusta mucho la ubicación
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Theresa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service
Menginap 5 malam pada bulan Mei 2023

8/10 Bagus

Geoffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2023

4/10 Buruk

Frederick

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

José Roberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Incrível. Confortável e atendentes super prestativos e educados.
Menginap 2 malam pada bulan April 2023

8/10 Bagus

Manuel

Menginap 7 malam pada bulan April 2023

10/10 Sangat Bagus

Martha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El recepcionista estuvo exelente, el hotel bien, el personal con el que tuvimos contacto muy amables lo único malo es que no tienen estacionamiento propio y te tienes que estacionar en la calle y esperar a que no te pongan un ticket.
Menginap 1 malam pada bulan April 2023

4/10 Buruk

Brianna

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Good restaurant and bar, but as a hotel nope!! It’s hard for Ubers to find the spot. The actual room look nothing like the pictures online. Just overall low quality
Menginap 3 malam pada bulan Maret 2023

6/10 Cukup Baik

carla

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Convenient but subpar
Said here for a quick family night at the beach since the hotel is right across the street. There is no on-site parking however there is free residential parking a couple blocks down by the Publix. Staff was very nice and we were able to check in our room 30 minutes prior to check in time. You need a passcode to get into the hotel lobby and in to the room which is convenient so you don't have to carry a key. My complaints lie with the condition of the room the shower had barely any hot water nor any pressure. The toilet was very slow to flush and I was afraid of clogging it with just simple toilet paper since it would barely flush. The door to the room kept jamming and we were having a hard time keeping it locked and unlocked. The beds were very comfortable and clean sheets. The Wi-Fi kept kicking me off. Full size fridge with a microwave which was very convenient. The remote to the TV didn't work so you had to use the box. The view was exceptional overall the state was mediocre and did its job just for the placement of the hotel but the condition again was subpar.
Menginap 1 malam pada bulan Maret 2023