Pemandangan pantai/laut

Ulasan untuk SLS South Beach

4 out of 5
SLS South Beach
1701 Collins Ave, Miami Beach, FL

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 442 dari 1004 ulasan" "
Penilaian 8 - Bagus. 194 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 135 dari 1004 ulasan" "
Penilaian 4 - Buruk. 100 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 133 dari 1004 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Dianibel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
DO NOT BOOK! 5K dollars in value stolen, my luxury designer brand Chanel sandals, Prada purse, Prada and YSL sunglasses plus cash. I had a terrible experience. This hotel is not safe! Especially for a female staying alone. There are no security cameras. I never felt so violated in my life! I travel around the world and this is the first time this happens to me. I reported it to the hotel manager and security staff they did nothing to help me find my stuff or to get at least some kind of compensation when I showed more than enough proof of what I had in the room. I’m very disappointed and that ruined my vacation. I couldn’t even sleep the rest of my stay I did not feel safe in this hotel they won’t be held responsible for anything.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Cesar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Raphaelle

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Securities not good
Menginap 6 malam pada bulan April 2024

8/10 Bagus

Amanda

Disukai: Kebersihan, staf & layanan
Staff was excellent. Enjoyed the pool and beach- fairly low key visit during the week which was nice. Room was clean but fairly outdated for an SLS. Also extremely tiny room. Would be tough for 2 people comfortably.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anastasia pada tanggal 30 Apr 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our pool and beach facilities, as well as the low-key atmosphere during your visit.We appreciate your feedback regarding the room. Rest assured, we will take your comments into consideration as we strive to improve our accommodations for future guests.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.

2/10 Sangat Buruk

Maja

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
The “luxurious “ villas we stayed in are the rooms above the disco club and the day and night noise from the music is unbearable. It is so loud that it feels like they are in the room. I WOULD NOT RECOMMEND STAYING AT SLS. Absolutely terrible experience
Menginap 2 malam pada bulan April 2024
Tanggapan dari Anastasia pada tanggal 29 Apr 2024
hank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately.We hope that you will give us the opportunity to welcome you again soon.

10/10 Sangat Bagus

Sammy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience as always.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Anastasia pada tanggal 27 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Arshage

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Sangat Buruk

Katherine

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I do not recommend this hotel. The staff are rude and unaccommodating, the facilities are not up-to-date, and the rooms are extremely small and weathered. This hotel needs a serious upgrade. I would consider this hotel a two star being quite frank, there are much better places to stay on South Beach for a fraction of the cost.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Katherine,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the service and condition of the property. Your feedback helps us improve, and we appreciate the chance to address your comments with our team. Should you be in the area again, we'd be grateful for the opportunity to provide you with a more positive visit.Best Regards,Ntiamoah NimakoDirector of Front Office

6/10 Cukup Baik

Brian A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Sangat Bagus

Katjamarie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Service! Anastasia was very helpful and went above and beyond to help me. Can’t thank you all enough!
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Katjamarie,Thank you for choosing SLS South Beach! We're glad Anastasia made you feel welcome, and we look forward to your next visit.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

RAFAEL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Maybe the best in South Beach
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Rafael,Thank you for your review and for giving us a perfect rating! We are thrilled you thoroughly enjoyed your experience and that we are on your list of top South Beach hotel stays. It was a pleasure having you here, and we hope you return soon!Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sebatian at the front desk always does great work, very welcoming and hospitable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Sam,Thank you so much for the five-star review. We're so pleased to hear Sebastian took such good care of you, and we'll be sure to pass on your compliments! We hope you'll visit us again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Sorin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Sangat Buruk

Mary

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were so small! There was construction all around. The staff was rude!
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 12 Apr 2024
Dear Mary,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the size of the rooms and for any perceived rudeness from our staff. Our goal is to create a welcoming experience and provide cozy accommodations. We'll speak with our staff about your comments, and we hope to see you again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location, unique design
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

6/10 Cukup Baik

Naomi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

8/10 Bagus

jean -alix

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bon hôtel, proche de l’action.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

4/10 Buruk

Kelli

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
For the price point, there are nicer, cleaner options on South Beach. The hotel has an aroma of mildew and air-freshener. Upon arrival, the building is dimly lit, and it was difficult to find the staff. There are only two elevators servicing 12 floors. The building itself is in need of a renovation, however it seems all they’ve done is paint and put up wallpaper to hide the deteriorating building. The bathroom in the room has eroded mirrors and cracked tiles. The carpeting and furniture in the room all need to be replaced. The SLS is definitely not the worst hotel I’ve ever been to, but I’ve stayed at nicer Marriott’s and Hiltons for this price point. Come here for the parties, don’t come here to stay.
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Sangat Bagus

Alejandro

Disukai: Staf & layanan, kondisi & fasilitas properti
The room was small, they have others bigger. Very clean and nice room. Great location. Nice people in the hotel. Great beach service. I ll be back
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Avedis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location made it very easy to get to where ever we wanted .
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

8/10 Bagus

Nathan

Prices are high for the type of room the hotel offers
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

8/10 Bagus

kristal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Location !!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Yohanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gray time spent
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

6/10 Cukup Baik

Michelle

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Unique property with friendly staff. Rooms are tiny.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Sangat Bagus

Chloe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Dwayne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was peaceful and walk to everything
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great time b
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Andres

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place for party
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

chadi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The rooms are a little rundown at this point but reasonable. Food quality at the pool is very basic. Restaurants are better. The staff and the servers makes the place a great experience. Very polite, helpful and accommodating. We enjoy the time, convenience and we’d go back
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Sangat Buruk

Enisa, elmira

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room is beaten up its terrible. I have stayed in this facility before and this is the worst experience ever
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Enisa,While it's always a pleasure to welcome you back, we are sorry to hear you had a disappointing visit. Our team is always working to improve, so we will be sure to share your comments internally. It's our hope we have another opportunity to welcome you back and impress you with the stay you expected and deserve.Best Regards,Ntiamoah NimakoDirector of Front Office

6/10 Cukup Baik

Jourdan

Bepergian bersama teman
Disukai: Kebersihan
Air conditioning in room was terrible. It took multiple questions to front staff to understand the rules of the hotel, when beach/pool opened, etc. limited amount of beach chairs available. Wish there was information for guests left in rooms. Pool parties at Hyde were very loud if that’s not your thing and you want to mind your business at the other pool. Heard the party all night from 9th floor hotel room. Rooms were small but I guess ok for the price. Food at hotel was excellent but very expensive.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 13 Mar 2024
Dear Jourdan,Thank you for choosing to stay with us during your recent trip. While we're glad there were aspects of your visit you enjoyed, we're disappointed to learn we fell short of expectations overall. We offer our sincere apologies for any miscommunications there were with our team and for any inconvenience this may have caused you. Also, we're sorry for any disturbance you experienced in your room. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

fevzi, long island city

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

8/10 Bagus

Victoria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Great place to stay to walk the boardwalk, to the beach and food! You get chairs at the beach along with food and drinks! Rooms are very small but we knew that! The bed was very comfortable we had a great time! Hotel has an odd smell.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 8 Mar 2024
Dear Victoria,Your positive rating of SLS South Beach is much appreciated! We're glad you enjoyed our great amenities, comfortable beds, and proximity to local attractions. We'll also determine the cause of the odor you mentioned. Thank you for your kind praise and we hope you'll return.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Alexandra

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Sangat Buruk

Myrna

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Sangat Bagus

Pamela

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the SLS and will definitely be back! They have a great pool and restaurant. A short walk from the hotel to the beach area where there are lounge chairs and amazing service. That’s is all I wanted a little sun and relaxation and someone to bring me drinks and some lunch. Rooms are a bit small but the bed is very comfortable. Bathrooms could use a bit of a r ovation but loved the mirrors on the ceiling. E wry staff member I came in contact with was pleasant and helpful!! SLS is my new fav Miami Beach Hotel!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 3 Mar 2024
Dear Pamela,At SLS South Beach, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our inviting pool, relaxing beach, and exceptional service helped make your getaway memorable. Please come see us again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Vincent

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff great atmosphere amazing rooms
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 27 Feb 2024
Dear Vincent,We want everyone who stays at SLS South Beach to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our friendly staff and comfortable rooms impressed you. Should you be in the area again, please come back to see us.Best Regards,Ntiamoah NimakoDirector of Front Office

6/10 Cukup Baik

John

Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Olivia

Bepergian dalam rombongan
Great location! Room is a shoebox with no closets or anywhere to hang clothing.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 20 Feb 2024
Dear Olivia,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location, we are sorry our accommodations didn't quite meet your expectations. We are always working to improve and hope to have the pleasure of welcoming you back and impressing you further.Best Regards,Ntiamoah NimakoDirector of Front Office

6/10 Cukup Baik

Ernst

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Theophilus, Freetown

Very clean and friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 19 Feb 2024
Dear Theophilus,Thank you for your kind words! We're thrilled that you found our establishment well-kept and team-friendly. Our top priority is your satisfaction, and we're delighted we met your expectations. We look forward to welcoming you back to SLS South Beach for another memorable experience!Best Regards,Ntiamoah NimakoDirector of Front Office

8/10 Bagus

Sven

Disukai: Kebersihan, staf & layanan
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 16 Feb 2024
Dear Sven,We are delighted that you had a pleasant experience with us at SLS South Beach, and we hope you enjoyed the area's vibrant energy. It would be wonderful to earn a five-star rating, so please come back and see us for an even better stay!Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Leon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff. Great drinks . Nice room with everything . Beach club was lit . Great vibes
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 16 Feb 2024
Dear Leon,Thank you for taking a moment to share your experience at SLS South Beach. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our wonderful accommodations and good vibes is always appreciated as well! It was a pleasure having you here, and we hope you return soon.Best Regards,Ntiamoah NimakoDirector of Front Office

2/10 Sangat Buruk

Maya

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Lots of screaming and slamming doors all night long. Didn’t feel safe as a girl sleeping there alone.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 14 Feb 2024
Dear Maya,Thank you for sharing your experience with us. We're disappointed to learn about the disturbance you encountered during your stay, and we understand the importance of feeling safe and comfortable, especially when traveling alone. Our team is committed to ensuring a peaceful environment for all our guests. We appreciate your feedback and hope to have the opportunity to provide you with a much more enjoyable experience in the future.Best Regards,Ntiamoah NimakoDirector of Front Office

2/10 Sangat Buruk

Maria

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything about this place was terrible. The building is very rundown, doesn’t feel safe and I was concerned at night since there a lot of noises including few bangs on my door which didn’t make me feel safe. The staff response was very poor at all times. I even tried to cancel since arriving and no answer was ever received. There are a tons of up charges too that were not properly share to start with, so be aware that you’ll be expected to pay more once there. Very much the worst hotel I have ever stayed at
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 14 Feb 2024
Dear Maria,Thank you for choosing to stay with us and for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Your safety and comfort are our top priorities, and we take your feedback seriously. We will address the issues you mentioned regarding our service and accommodations to ensure future guests have a satisfying stay. We understand your perspective and hope you consider giving us another chance to prove our dedication to your comfort and enjoyment. Best Regards,Ntiamoah NimakoDirector of Front Office

10/10 Sangat Bagus

Eden, Las Vegas

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Lev

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Daniela

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At SLS South Beach, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Sangat Buruk

ronen

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ntiamoah pada tanggal 26 Apr 2024
Thank you for choosing to stay with us at SLS South Beach, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.