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Ulasan untuk Seacoast Suites on Miami Beach

3.5 out of 5
Seacoast Suites on Miami Beach
5101 Collins Avenue, Miami Beach, FL

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 251 dari 1133 ulasan" "
Penilaian 8 - Bagus. 255 dari 1133 ulasan" "
Penilaian 6 - Cukup Baik. 231 dari 1133 ulasan" "
Penilaian 4 - Buruk. 185 dari 1133 ulasan" "
Penilaian 2 - Sangat Buruk. 211 dari 1133 ulasan" "

6,6/10

Kebersihan

6,4/10

Staf & layanan

6,0/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Darrell

Bepergian dalam rombongan
Disukai: Kebersihan
The rooms were dated. One thing we may never forget about this property was there were no bedroom doors on two of the rooms. Great staff, friendly great location to the beach but too expensive for what it was.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Dear Mike,Thank you so much for taking your time to provide us your feedback!

10/10 Sangat Bagus

Bless

Disukai: Kebersihan, kondisi & fasilitas properti
Bless
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Dear Bless,Thank you so much for taking your time to provide us your feedback!

2/10 Sangat Buruk

Ron

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Andrea

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The only problem with this property is the parking spaces are very small, the cars are very close to each other. Another detail about the hotel is that the pots they provide are not useful, the food sticks and burns! And the carpet was really dirty… other then that After all, it is a very nice place and makes you feel like home!
Menginap 8 malam pada bulan April 2024

8/10 Bagus

Elke

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Schönes Appartement, Parken teuer (sind 17.30 Uhr angekommen- Check out nächsten Tag 10.00…für diesen Zeitraum 85$, Housekeeping 18.00Uhr Feierabend - deshalb keine zusätzliche Decke und Laken bekommen, obwohl wir wegen der 2. Schlafmöglichkeit ein 2 Zi Appartement gebucht hatten. Trotz high Traffic gut geschlafen (schalldichte Fenster) und toller Blick auf Miami super Lage, gleich am Strand und Promenade
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Virgin

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to beach. Beautiful property.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Dear Virgin,Thank you so much for taking the time to leave us your feedback!

8/10 Bagus

Jhonny

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Easy access to beach.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thank you so much for taking the time to leave us feedback!

10/10 Sangat Bagus

Kateryna

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The best vacation ever with sea cost
Menginap 3 malam pada bulan April 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thank you so much for taking the time to leave us feedback!

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thank you so much for taking the time to leave us feedback!

6/10 Cukup Baik

Alejandro

Bepergian bersama keluarga
La atencion no es muy cordial. Los departamentos estan bien y punto, le falta mejor mobiliario. El departamento tenia 2 puertas de ingreso, una principal y una secundaria a la cocina, esta ultima tiene cerradura de una habitacion interna, con un pestillo muy endeble. Se empuja y se abre. No es para nada segura. Esta sobre la playa y tiene servicio de playa y piscina. Hay un parking publico a 2 cuadras.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Hola Alejandro,Sentimos mucho que no pudimos ofrecerle el servicio adecuado. En Seacoast Suites nos interesa mucho su opinio de esta manera podemos hablar y rectificar con el departamento responsable. Espero que nos pueda dar una segunda oportunidad.Gracias!

4/10 Buruk

bourne

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Furniture so bad. Maintenance so bad condition
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will address this issue with each department hoping you can give us a second chance!

2/10 Sangat Buruk

Jessica

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Ricardo

Menginap 3 malam pada bulan Maret 2024

2/10 Sangat Buruk

FLAVIO

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
La habitación 6-A tiene cucarachas, la cocina tiene gusanos y polillas, la alfombra del cuarto está manchada en diferentes sitios, el baño está sucio y todas las puertas están en malas condiciones, muy deterioradas, realmente NO VALE EL PRECIO QUE PAGUÉ, no se justifica el monto por el servicio prestado
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Hola Flavio,Gracias por su comentario! y nos gustaria saber mas sobre este caso para poder hablar con el departamento adecuado usualmente no tenemos estos problemas y tenemos una persona destinada y profesional que trabaja cada semana con nostros revisando que no tengamos ningun tipo de inserctos en los departamento. Sentimos mucho si tuvo esta mala expreciansia y vamos a tomar nota sobre este asunto.Me gustaria que nos diaras una segunda oportunidad igual entedemos si no es possioble.Saludos!

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It would be nice if the hotel provided you with local information a little bit more
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 1 Apr 2024
We’re so sorry to hear about your unfortunate experience. We hope to have the chance to welcome you back again, and we do encourage you to contact Debbie, our customer service manager, at debbietseacoastsuites@gmail.com to discuss your experience in more detail.

8/10 Bagus

Shadi

Disukai: Kebersihan, kondisi & fasilitas properti
Nice location but a lot of *hidden fees* ie parking fee, laundry fee, security fee
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Shadi,Thank you for your feedback! We have all the property details added on our page online for your to see.

8/10 Bagus

FLAVIO

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
El edificio está muy deteriorado, y sucio, hay problemas con el elevador, la habitación está sucia, las puertas rotas, la nevera no hace hielo, el baño está sucio y deteriorado, las alfombras están sucias, y manchadas, el wifi siempre averiado, dificultad para tener internet,en general esta propiedad está abandonada y sin mantenimiento alguno. Lo único bueno es el personal y atención al cliente me tratan muy bien, amablemente.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Flavio,Lamentamos mucho que tu estadia no ha sido 100% satisfactoria.Gracias por tomarse el tiempo de dejarnos su opinion, lo tomamos en cuenta para mejorar cada dia!

6/10 Cukup Baik

Sherry

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Sherry,Thank you for your feedback!

4/10 Buruk

RITA ADRIANA

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will address this issue with each department hoping you can give us a second chance!

4/10 Buruk

Jasmine

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
When I checked in we had 6 people (4 adults and 2 kids). I was told that it was hotel policy that we could only get 2 keys even though we had 4 adults. It made it very inconvenient. When we were unpacking we had a stranger come into our room. He had stayed the night before and left his jacket. The hotel staff told him to come up to our room and look for it. They should have escorted him or they should have come and looked for it themselves. We NEVER had clean towels. We had clean towels when we checked in and for 4 nights we had no clean towels. I asked for towels and was told to come back at 6:00pm. I came back at 6:00 and was told that housekeeping had left for the day and they were out of towels. This went on for our entire stay. We had to use wet dirty towels for our entire stay. It was awful!! The front desk would not answer the phone. We had to go downstairs every time we asked for towels. We even stopped the housekeeping staff in the hallway twice and asked for towels. Their response was, "I don't speak English." They walked right past us.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thanks for sharing your feedback! We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We would love to make things right if you give us another chance.

6/10 Cukup Baik

Petter

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Bad Experience, zero service in thw reception, nothing close to the hotell and in quite bad shape.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thanks for sharing your feedback! At Seacoast Suites Hotels we're always looking to improve and we hope you can give us a second chance.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Great location in front of the beach.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Kimberly pada tanggal 4 Apr 2024
Dear Vivek,We are happy to see that you had a 5-star stay with us at Seacoast Suites!

2/10 Sangat Buruk

Geries Z

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Manager Carmen was extremely rude. Sent an armed officer to the unit to ask me to check out on time. She threatened with penalty. Carmen thinks she is managing a prison and not a resort at Miami Beach. There was baby roaches in the kitchen. Loud noise most of the night.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
Thanks for sharing your feedback! At Seacoast Suites Hotels we're always looking to improve our services. We are going to take action and talk to the correct department regarding this issue. Hoping you can give us a second chance and make a best experience!

6/10 Cukup Baik

Sara

Bepergian bersama keluarga
The property was ok. It wasn’t great. The rooms are outdated. The elevators take way too long. The staff is half friendly and half not nice at all. The staff is NOT accommodating at all.
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Debbie pada tanggal 17 Apr 2024
I'm disappointed however to hear that you felt that our service wasn't up to scratch. At Seacoast Suites Hotels we're always looking to improve. Hoping you can give us a second chance and make an unforgettable experience!

2/10 Sangat Buruk

Geries Z

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Manager Carmen was extremely rude. Sent an armed officer to the unit to ask me to check out on time. She threatened with penalty. Carmen thinks she is managing a prison and not a resort at Miami Beach. There was baby roaches in the kitchen. Loud noise most of the night.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Sara

Bepergian bersama keluarga
The property was ok. It wasn’t great. The rooms are outdated. The elevators take way too long. The staff is half friendly and half not nice at all. The staff is NOT accommodating at all.
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will address this issue with each department hoping you can give us a second chance!

8/10 Bagus

Cristy

Disukai: Kebersihan
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Cristy,We appreciate you taking your time to rate our property!

6/10 Cukup Baik

Alfons

Bepergian bersama keluarga dan anak
Be prepared before you book! These suites are roomy, but you do not get towels, toilet paper, room service , etc. it’s like renting a condo. You have to clean everything yourself and the elevators are a nightmare during normal hours (8am to 6pm). Took me almost 30mins to get room in an elevator with two suitcases. Ridiculous. The only good thing is the beach and location to the beach. Everything else is on you.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Alfons,We apologize for any inconvenience during your stay!We will strive to do better hoping you can give us a second chance!

10/10 Sangat Bagus

Nexhmije

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
We got the two bedroom ocean view and it was worth it. Every window you look at, you see the ocean. We watched every sunrise in the mornings and they were gorgeous. The beach was very close to the resort. We found the elevator to be very annoying because it was very slow. Then we discovered stairs and that was much faster.. I would go back to this hotel again. It was very spacious inside and great for family. We went with our kids there was lots of kids around.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Debbie pada tanggal 13 Mar 2024
Thank you for your 5-star review! We're glad to know you had a positive experience with us! Your feedback is invaluable to us

2/10 Sangat Buruk

Shpresa

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Shpresa,We apologize for any inconvenience during your stay!Please contact the property directly to see how we can assist you.Thank you

4/10 Buruk

Tiffany

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 27 Feb 2024
Dear Tiffany,We are so sorry to hear that you had 2. star with us at Seacoast Suites!We will strive to do better!

6/10 Cukup Baik

Ider

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Fasilitas
I liked the beach was nearby.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 27 Feb 2024
Dear Ilder,Thank you for providing your feedback, it helps us improve!

4/10 Buruk

Jacques

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Fasilitas
L’endroit est beau mais le service est médiocre. Pour une réservation pour 6 personnes, il manquait plusieurs items de vaisselles ( assiettes. Verres, couples).
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 27 Feb 2024
Dear Jacques,We are sorry for the service not provided during your stay, we will strive to do better!

4/10 Buruk

Noel

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The only good thing about this place is the location. The rooms were dirty, carpet felt dirty. They did not provide towels, when we asked they said staff was gone for the evening. They knocked on door for me to check out at 10 am, and I had extended our stay (prior to the trip) they told me I had to check out and check in again at 4 pm, insane. The only nice person was the lady at the restaurant, she was sweet. She was the only person working.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 27 Feb 2024
Dear Noel,We are truly sorry for any inconvenience occurred during your stay!

10/10 Sangat Bagus

Thony

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice place and location
Tanggapan dari Management pada tanggal 27 Feb 2024
Dear Thony,Thank you for your stay!!

8/10 Bagus

Robert

Bepergian bersama teman
Our apt. Was large with spacious rooms modern kitchen with relatively new GE appliances and modern bathrooms. Elevators in building were horribly slow- we always had to leave at least 5-10 minutes to get up or down. Cable TV did not have CBS so we missed the Emmys. Location excellent; beach clean and beautiful and walkway along beach terrific.
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari Debbie pada tanggal 13 Mar 2024
Your feedback is important to us! We're always looking to provide the best service possible we want to make your next visit a 5-star experience.

8/10 Bagus

Philip

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Adjacent to Alexander Hotel with kosher food available.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Debbie pada tanggal 13 Mar 2024
Thank you for your rating!

8/10 Bagus

Surie

Disukai: Kebersihan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Debbie pada tanggal 13 Mar 2024
We appreciate your feedback!

8/10 Bagus

Ivonne

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Dear Ivonne,We appreciate your feedback!

6/10 Cukup Baik

Seyyed A.

Bepergian bersama keluarga
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Seyyed,We apologize for any inconvenience!

8/10 Bagus

Rachel

Tidak Disukai: Kondisi & fasilitas properti
the suite was very spacious although not so new and modern
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Rachel,We appreciate your rating!

8/10 Bagus

Aniko

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
One week stay
We spent a week at Seacoast from January 6-13th. After a brisk check-in, we settled into our room (2 bedroom, ocean view with kitchen) The hotel itself is in relatively good condition, our room was clean and met our need (5ppl) however, we were surprised that there was no daily housekeeping service - this was never mentioned anywhere in the booking process. When we asked for towels, toilet paper and blankets they were provided. Our toilet had a slow leak the entire time. The direct access to the beach was wonderful, we received our towels no problem in exchange for the card, however the limit to 2 chairs per family on the beach was not impressive. There was plenty of empty chairs, this was not high season, we feel we could have been accommodated, we saw other hotels down the beach, they provided parasols as well at no extra charge. For the amount we were charged per night, we feel this should have been included. The pool - great lounging around it, pool was clean, but the lounging pillows had mildew perhaps its time to switch out the old ones. The gym - hours of operation - ridiculous. 7-11 am, 6-9pm. Most of the equipment was damaged or not in functioning order. Basic dumbbell weights (5lbs, 10lbs) were also missing. Elevators - not working, or slow. 20 minute wait at times - ridiculous. Tropical lounge - Excellent food, service, Lores is a gem. Overall our stay was pleasant, relaxation, beach, family time was had. Free trolley stop right in front of hotel is great.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Aniko,We are happy to see that you enjoyed the stay with us at Seacoast Suites!!

6/10 Cukup Baik

Darren

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Believe the Reviews!
All the reviews here are all correct. Our room was big and comfortable. However when we arrived we were greeted by a nonchalant staff behind the counter. During our stay - Our couch broke. The first night we needed extra bedding we were told it was too late. Too bad. We would Have to wait until morning. Our kitchen faucet dripped. Our toilet ran. We were told the day before we left we couldn’t leave the balcony door open because of condensation concerns even though the ocean breeze was the best part. The instructions for the washing machine and dryer are wrong. You need to download an app that no one tells you about. (The machines work great though). All in all, our family enjoyed our stay but for the $$ you spend you kind of hope for a better experience.
Menginap 5 malam pada bulan Desember 2023

4/10 Buruk

Maureen

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
The restaurants on the property, As advertised as amenities, were either not open at all. Or open enclosed when they felt like it. Louie’s at the palm was not open our entire stay from 12/22 thru 1/2. Nor was there any communication or advertisement, showing the restaurant would not be available, at any time. The tropical lounge opens and closes when it’s convenient for them. And, has only one person waiting tables and cashing customers out, and a cook. This not only impacts people being able to have breakfast and lunch at the hotel restaurant as advertised but it also impacts people being able to order room service. When they are opened, they do not have the full menu. There are three maybe four options for toast on the menu. The actual only option is white toast. There are options for bagels however, the only option is and everything bagel, no English muffins! I know this sounds pretentious, but this is an example. Room service was available on January 1. There was no housekeeping. You could not get toilet paper, facial tissue sheets or face clothes without begging for them. There were no cleaning supplies in the kitchen or bathrooms. The same employees are there most of the time. They are so overworked that they are overwhelmed. A few of them were wonderful. The security lady treats guests as if they’re in corrections. It is not worth the money to stay there if you’re looking for all of the amenities that they’re offering.
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Maureen,We are truly sorry to hear that you did not enjoy the stay with us at Seacoast Suites!

2/10 Sangat Buruk

Justin

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was dirty and the carpet was disgusting. Not what we were expecting for our family vacation.
Menginap 5 malam pada bulan Desember 2023

2/10 Sangat Buruk

Mustafa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The location, beach, and room size were great. However, the hotel had some issues such as requiring an early check-out at 10:00 am, intrusive reminders when you're asleep, a $40 charge for a dirty and scary parking area, slow service with the service elevator( we waited 15 minutes for elevators because they did not let us to use normal elevator because we have suitcases) , unfriendly employees, a $20 fee for a lost beach towel ticket, an unheated pool, and problematic Wi-Fi that required frequent logins. I believe there may be a management problem affecting both customers and employees' satisfaction.
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Tiffany

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Tiffany,We are truly sorry to hear that you did not enjoy the stay at Seacoast Suites!We will strive to do better.

6/10 Cukup Baik

Brinda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
No exhaust in whole building, bedroom not cleaned enough. Found a dirty baby bottle behind the bed. Bathroom too small. Perfect location, beach front
Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Deepali

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 23 Jan 2024
Dear Deepali,We apologize for any inconvenience occurred during your stay!