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Ulasan untuk Waldorf Towers South Beach

2.5 out of 5
Waldorf Towers South Beach
860 Ocean Drive, Miami Beach, FL

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 455 dari 1000 ulasan" "
Penilaian 8 - Bagus. 332 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 109 dari 1000 ulasan" "
Penilaian 4 - Buruk. 49 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 55 dari 1000 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Naheeda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I really enjoyed my stay. It was close to everything and I did not need a vehicle to get around. Only when I did activities other than South Beach.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 1 Mei 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Marine

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great location: 5 min walk from the beach. Exceptionally friendly staff: VERY nice people, responding to your questions fast and resolving any issues. What i didnt like was cleanness: hallway carpet needs replacement, curtains and windows dusty. In summary, i would choose this hotel again because of great stuff, location, and price.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 1 Mei 2024
Thank you for staying with us and for your feedback!

10/10 Sangat Bagus

Raheem

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 1 Mei 2024
Thank you for staying with us and for your feedback!

6/10 Cukup Baik

Andy, Gower

Bepergian bersama teman
Tidak Disukai: Fasilitas
Hotel was average, not super clean and kinda noisy. It was convenient located for the beach and city transportation.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 26 Apr 2024
Thank you for staying with us and for your feedback!

6/10 Cukup Baik

Anthony

Menginap 3 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 26 Apr 2024
Thank you for staying with us and for your feedback. Please reach out to the property if there were any issues during your stay!

8/10 Bagus

dean

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the action
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 25 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Toni

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
the staff at the hotel made this a fine stay. Carl was awesome, friendly, knowledgeable, accommodating and always asked if there was something else he could do. I booked through Expedia, got a fair rate, when i checked I discovered the AC was not functional for the room I had requested, top floor king with ocean view. Carl made it ok by allowing me to choose from the available rooms. I ended up taking the top floor king with ocean view, it was a spacious room, great views, albeit a tad hot during the day but was ok because it had a ceiling fan, and I was able to leave the door open to the hall which was AC'd. he offered me a free breakfast for the inconvenience. the staff were also accommodating. the hotel is in the heart of south beach, it was thumping but fun throughout my stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari NG pada tanggal 23 Apr 2024
Thank you for staying with us and for your feedback! We hope you can came back to stay with us again!

6/10 Cukup Baik

rudy

Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
When I went to check in, the check in system was down, the receptionist didn’t seem to care people were inconvenienced, very laza fair attitude. The room above mine someone was moving all the furniture and stomping in heels most of the night, the floor/ceiling was so thin. The comforter and sheets had stains.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 22 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a fantastic hotel in the middle of the Art Deco Area! Our room was an ocean view and it didn't disappoint. The restaurant Icon has amazingly food and drinks. We thoroughly enjoyed our stay!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 20 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Faron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Near the beach and many options for restaurants, which is great.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 18 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great people watching on Ocean blvd
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 17 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Sangat Bagus

Claire

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Great for area! Super friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 17 Apr 2024
Thank you for staying with us and for your feedback!

6/10 Cukup Baik

Adrien

Our room was clean but it smelled like sewage on and off. The breakfast was overpriced for the quality and our server wasn't really hospitable. I like that we had access to lounge chairs on the beach but this hotel left not much to desire for a return.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 13 Apr 2024
Thank you for staying with us and for your feedback!

6/10 Cukup Baik

Shelley-Ann

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The room was extremely Small- Could use some upgrading overall - nice vibe regardless.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 12 Apr 2024
Thank you for staying with us and for your feedback!

2/10 Sangat Buruk

Boun

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 12 Apr 2024
Thank you for staying with us and for your needed feedback. Please reach out to the property and speak with us regarding any that occurred during your stay!

8/10 Bagus

Daisy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ng pada tanggal 10 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 7 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Mateo

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 20 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Sangat Bagus

Stedman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is perfectly place on Ocean drive. Clean room, Hot water!!! and No issues, no bugs, nothing. Only issue was keys got deactivated but other than that the hotel was great!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 6 Apr 2024
Thank you for staying with us and for your feedback!

4/10 Buruk

Sally

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
We faced to much troubles and we got charged twice for the stay fees and they used our credit card without permission … the female staff was rude and unprofessional
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 6 Apr 2024
Thank you for staying with us and for your feedback! We aim for amazing service at the property, apologies for any issues that occurred with the staff.

2/10 Sangat Buruk

Shantal

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The area was great! The stuff was good. The rooms are not big like it seems in the pictures, when it rains the roof is leaking on the stairs! My boyfriend and I got stuck on the elevator two times and the firefighters had to come get us out! I would never stay there again
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 26 Mar 2024
Dear Shantal.Thank you for your review and for choosing to stay with us. We do take all comments very seriously and we had looked into the elevator issues that you mentioned. Please accept my apologies and I can assure you that the elevator meets all City of Miami Beach requirements for proper operation. We will have the unit inspected again after the issues that you mentioned. We are also investigating the leaks that you mentioned on the stairs. We will continue to work on our products and services and hope that you will give us another opportunity on your next trip to Miami Beach.

4/10 Buruk

Yadin

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We went for spring break, worst mistake ever. Had we gone any other time this would be a 10/10 but we didn’t. When we checked in they didn’t even let us know about the valet parking, took us 1 hour and 30 minutes to find parking since everything was closed. I wanted to end our trip on day one honestly cuz of the parking situation. They were able to reimburse us some of the money we spent for parking but not all.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 26 Mar 2024
Thank you for your feedback! We apologized but in spring break the city control this area and there is nothing we can do from here due to is for security measures that they closed the street that's why the parking that we work with is located on these time in Collins Av. This is the Heart of South Beach were people used to came for the restaurants and bar around the area so becomes really busy. We hope you can came in other time of the year.Thank youNicole

2/10 Sangat Buruk

marc

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 26 Mar 2024
Thank you for staying with us!

2/10 Sangat Buruk

Blake

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Couldn’t even get in the front door there was so many people. Didn’t even check-in. No refund issued either.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 21 Mar 2024
Dear Blake.Please accept my apologies for the issues that you encountered in Miami Beach.It seems that you booked your reservation during Spring Break and there were more people than usual in the area. The city placed restrictions and there were minimum incidents reported during these days.Your reservation can only be change or updated by contacting Expedia. The hotel did have a room reserved under your name for the day and hope that the issue in Miami Beach does not reflect against the services provided by the hotel. Hope that you will give us another opportunity at a different time.

8/10 Bagus

Scott, New York

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
parking was a joke never again
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 26 Mar 2024
We apologized if you came in spring break, the city controls the area and close the street for security. We hope next time you came in a regular seasonThank you

6/10 Cukup Baik

Tracie

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ng pada tanggal 20 Mar 2024
thank you for staying with us!

2/10 Sangat Buruk

THARUN

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 6 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Sangat Bagus

Tabra

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
So close to the beach and lots off dining options
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 18 Mar 2024
Dear Tabra.Thank you for staying with us and for taking the time to review our hotel.I'm so glad that you enjoyed your stay and gave us an excellent score.We look forward to your next stay with us.

2/10 Sangat Buruk

Jimmy

Bepergian bersama teman
Disukai: Staf & layanan
No parking Valet 3 blocks away & $130 Cops had all streets closed
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 17 Mar 2024
Thank you for your opinion. From Thursday till Sunday of these weekends they closed the Street for Security. Please do not take the spring break coverage and restrictions against the hotel and hope that you will visit us again in the future.

10/10 Sangat Bagus

tyana

Disukai: Staf & layanan, kondisi & fasilitas properti
I really enjoyed my stay at this property. Everything was great! The restaurant is very great too !
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 17 Mar 2024
Thank you for your feedback and for staying with us!

10/10 Sangat Bagus

steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were upgraded from a standard room to a suite on the 2nd floor corner of the building facing the I oconic illuminated Palm trees and ocean ave so doesn't get any better . Restaurant on property was excellent . My only issue was the bartender was unable to do any drinks off there menu.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nicole Gaspar pada tanggal 17 Mar 2024
Thank you for staying with us! Unfortunately the city does not allow us to remove the tree from outside. Regarding the bar , Please accept my apologies for not meeting your expectations. I will make sure to review your comments with the restaurant manager in reference to the lobby bar issue.We hope you came back in other opportunity and satisfy your expectations.

2/10 Sangat Buruk

Juliana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
dirty
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 18 Mar 2024
Dear Juliana,Please accept my apologies for not meeting your expectations. I will make sure to review your comments with our housekeeping department.We will continue to work on our services.

8/10 Bagus

Sybille

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tolle Lage, direkt am ocean drive. Sehr nettes Personal besonders im Restaurant!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 18 Mar 2024
Dear Sybille.Thank you for staying with us and for your review. We do hope that you will return and stay with us again.

10/10 Sangat Bagus

Weicun

good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 14 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Kathy

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was in a great location for shopping and dining and in the heart of the action. It was also across the street from the beach. Hotel provided chairs and towels
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 14 Mar 2024
Thank you for staying with us! We hope you came back soon

8/10 Bagus

Marc, Rimrock

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Waldorf Towers is perfectly located on Ocean Dr in the heart of the historic Art Deco district. Our room was on the second floor directly on Ocean Dr. Incredibly, the room was soundproofed with double paned windows and quiet. Everything was walkable. The staff was very friendly and helpful with an extremely early check-in at 9am for a nominal fee. Having a room that early allowed us to freshen up as we arrived straight from the cruise terminal. The on-premise sidewalk restaurant had incredibly good food. We liked it so much we had both lunch and dinner there. There was a systemic issue on the second floor rooms with AC not working. They contacted a repairman promptly and the issue was resolved within 2 hours. This is a great hotel in a great place. I would definitely recommend it.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari NG pada tanggal 14 Mar 2024
Thank you for your feedback and for staying with us!

4/10 Buruk

Tristan

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Partially, I think I stayed at the wrong time. Staying on South Beach not knowing it was spring break was a bad idea. The staff was alright, I wasnt made aware of the spring break aspect and wasnt made aware that valet was not going to be available. The room was loud, seemed dated. The hotel needed to be updated, very dated. Had to walk about five blocks to get my car. Room keys weren't working that well. Probably wouldn't stay here again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nicole Gaspar pada tanggal 17 Mar 2024
We apologize for not meeting your expectations. Unfortunately we cant manage what is happening in Spring Break, the city for security takes control of the area.I hope you came on another time of the year!

10/10 Sangat Bagus

Mario

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love that this hotel is right on ocean drive. A step out the lobby and your in the middle of everything. As soon as you step into the hotel corridor and it’s quiet.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ng pada tanggal 17 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Jerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari RP pada tanggal 18 Mar 2024
Dear Jerry.Thank you for staying with us and for taking the time to review our hotel.I'm so glad that you enjoyed your stay and gave us an excellent score.We look forward to your next stay with us.

6/10 Cukup Baik

Lisa

Bepergian bersama teman
It was ok. .
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 18 Mar 2024
Dear Lisa, Thank you for staying with us and for your review.We are working on improving our hotel and hope that the next time we will get a perfect score.

10/10 Sangat Bagus

Marcie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the location, staff was great and the room was cute and clean!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari NG pada tanggal 17 Mar 2024
Thank you for staying with us!

8/10 Bagus

Isabel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Great location, excellent staff. Only downfall is the bit outdated rooms but given the location you’re barely there
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari NG pada tanggal 28 Feb 2024
Thank you for your feedback and for staying with us!

2/10 Sangat Buruk

Stephani

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 21 Mar 2024
Dear Stephanie,Please accept my apologies for not meeting your expectations. Please feel free to contact me directly if you have any concerns during your stay.

8/10 Bagus

Deborah

Disukai: Kebersihan, staf & layanan
Property was great location to the beach, with many dining options in the area within walking distance. Property could use an update as rooms are not very well maintained.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 26 Feb 2024
Dear Deborah,I'm glad to know you like our location across from the beach and near restaurants and shops.Looking forward to your next stay with us.Thank you,

6/10 Cukup Baik

Cristina

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 26 Feb 2024
Hi Cristina, Thank you for stating with us and for your review.Please feel free to contact the hotel directly if you have any further information about your stay.Thank you,Robert Perez, General Manager

6/10 Cukup Baik

Stephanie

Disukai: Staf & layanan
Overall our stay was fine. It’s next door to a very popular nightclub so it will be loud until about 5 am. If you want a good night sleep this isn’t the place for you. The rooms are small, bed is comfortable, and staff is nice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Waldorf Towers Miami Beach pada tanggal 18 Feb 2024
Thank you for staying with us and for your feedback!

8/10 Bagus

Sara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great boutique hotel in the heart of the Art Deco district. We will return!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 16 Feb 2024
Dear Sara, Thank you for staying with us and for taking the time review our hotel.There is no bigger reward than to know that you will recommend our hotel to others.We look forward to your next stay at the Waldorf Towers Hotel.Robert Perez, General Manager

6/10 Cukup Baik

Jillian

Bepergian bersama teman
Disukai: Staf & layanan
I wanted to really like this hotel because the customer service is excellent, however the rooms are not great. They are very small, noisy, and not well appointed. Cleanliness can definitely be improved. The location is great with beach just across the street and tons of excellent restaurants everywhere.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 16 Feb 2024
Dear Jilian.Thank you for choosing to stay with us and for your review. We are glad you enjoyed your stay with us and received excellent customer service. We will continue to work in our hotel and look forward to your next stay with us.Robert Perez, General Manager

10/10 Sangat Bagus

Steven

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 21 Mar 2024
Hi Steven,Thank you for your review and for choosing to stay with us. Looking forward to your next stay with us in Miami Beach.

2/10 Sangat Buruk

kinfe m

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Bad hotel
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari RP pada tanggal 13 Feb 2024
Dear Kinfe,Thank you for your review and for staying with us.Please feel free to contact me directly if you had any issues with your stay.I wish I had more information about the low score.Again, thank you for your stay.