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Ulasan untuk Hampton Inn Midland

2.5 out of 5
Hampton Inn Midland
5011 W Loop 250 N, Midland, TX

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 281 dari 563 ulasan" "
Penilaian 8 - Bagus. 176 dari 563 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 563 ulasan" "
Penilaian 4 - Buruk. 34 dari 563 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 563 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ingrid

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Alonso

Hampton Inn automatically charges your credit card an incidental fee of $50 at the beginning of your stay. If no incidental fees are incurred, then they credit your card though it may take 3 days to process. Disagree with the practice and won’t be staying at a Hampton again.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Eduardo

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Everything was out of water, icemaker swimming pool hallways were super hot
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Travis

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Hotel did not have hot water the night I stayed and the ice machine and pool were out of service.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Norma, GM pada tanggal 19 Apr 2024
We apologize for the inconvenience, we hope to get everything resolved soon, please let me know if you are a Hilton Honors member, send me your honors number, we want to make things right for you

4/10 Buruk

Allen

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Upon arriving, the door had a sign that said no hot water on property. The hall had a smoke detector or alarm beeping all night. The bathtub was rusty. The door to where the fridge was didn't close. The headboard where the side table connects was falling apart. I pre-paid for the room or I would have left. The clerk said the manager was not giving discounts on stays due to the water issue. Maintenance was terrible. Could be a nice place but there is obviously no one caring for the property.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Norma, GM pada tanggal 23 Apr 2024
We apologize for the inconvenience, we hope to getting everything resolved.

8/10 Bagus

Dallas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazing
Menginap 5 malam pada bulan April 2024
Tanggapan dari Norma, GM pada tanggal 9 Apr 2024
THANK YOU FOR TAKING TIME TO COMPLETE OUR SURVEY, I WILL SHARE THIS WITH MY TEAM, WE HOPE TO SEE YOU AGAIN.

2/10 Sangat Buruk

Richard

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Norma, GM pada tanggal 23 Apr 2024
Thank you for staying with us, hope you enjoyed your stay.

4/10 Buruk

Jesus

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Norma, GM pada tanggal 9 Apr 2024
THANK YOU FOR TAKING TIME TO COMPLETE OUR SURVEY, WE HOPE YOU COME BACK AND SEE US ONCE OUR RENOVATIONS ARE COMPLETE

10/10 Sangat Bagus

Karina

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Norma, GM pada tanggal 25 Mar 2024
Thank you for choosing to stay with us, we hope to see you again

10/10 Sangat Bagus

Alexander and Paola

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Surprised it was under construction.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Norma, GM pada tanggal 25 Mar 2024
Thank you for choosing to stay with us, we hope to see you again once our renovations are complete.

6/10 Cukup Baik

Lisa

Grrrrr
No breakfast, employees had a party the night before and had issues the next day showing up.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Norma, GM pada tanggal 26 Okt 2023
Thank you for taking time to complete our survey, I did spoke to our team members, we apologize for the inconvenience.

4/10 Buruk

Michael

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
No hot water
Bed was comfortable, was told at check in there would be no hot water that evening and then got up next morning still no water. Ask for manager and was told they wouldn’t be there until 8am
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Norma, GM pada tanggal 23 Agu 2023
Thank you for taking time out of your busy day to complete our survey, I apologize for any inconvenience, I also apologize, that I was not here, please reach out to me so that I can make things right for the inconenience.

2/10 Sangat Buruk

Laura

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Elizabeth Cano- GSM pada tanggal 20 Agu 2023
I apologize for any inconvenience.Thank you for your feedback.

6/10 Cukup Baik

Josh

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Elizabeth Cano- GSM pada tanggal 20 Agu 2023
Thank you for your feedback. Have a great day!

8/10 Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The overall area was fantastic, as were the staff and other staying guests. The ice machines on the first and second floor were broken, so the third floor was the only place to go for ice. The room was amazing, however there were always ants in the bathroom even when things were cleaned, and we were staying on the second floor. Not sure if there was anything in the walls or if they were coming up the drain, but it made going to the bathroom and showering a little longer than desired as the ants would need rinsed down the drain or wiped off the floor. Outside of that small inconvenience, the place and staff were fantastic.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Elizabeth Cano- GSM pada tanggal 20 Agu 2023
I am so sorry for the inconvenience.Thank you for taking the time to respond.We hope to see you again soon.Have a great day!

10/10 Sangat Bagus

Sergio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Elizabeth Cano- GSM pada tanggal 7 Jul 2023
Thank you for staying with us.We hope to see you again soon!

4/10 Buruk

Nancy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Pool closed.
I had reserved a double room for myself, my husband, and our grandchildren. All they had available when we checked in was a handicap room which was a minor inconvenience. However they were still cleaning it when we got there, leaving us to stand in the hall. They were apologetic and trying to hurry, but I wish we had known before we hauled kids and luggage up there. The biggest disappointment, however, was that the pool was closed. I chose it because it had a pool so the kids could swim and would have chosen another hotel if I had known. The website doesn't mention the pool closure.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Norma, GM pada tanggal 21 Jun 2023
Thank you for completing our survey, we hope to see you again after renovations are complete, we do apologize for any inconvenience

10/10 Sangat Bagus

Dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff was great, needed to stay an extra day and staff set us up in the same room we checked out of.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Norma, GM pada tanggal 21 Jun 2023
Thank you for completing our survey, we hope to see ya'll again soon.

10/10 Sangat Bagus

Dennis

Bepergian bersama keluarga
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Norma, GM pada tanggal 21 Jun 2023
Thank you for completing our survey, we hope to see ya'll again soon.

10/10 Sangat Bagus

RUTH

Traveler solo
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very welcoming . Room was clean and very homey. Room was nice and cool. Thank u!!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Norma, GM pada tanggal 21 Jun 2023
Thank you for completing our survey, we hope to see ya'll again soon.

10/10 Sangat Bagus

Esperanza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hope was fantastic greeting us. Very friendly.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Norma, GM pada tanggal 21 Jun 2023
Thank you for completing our survey, we hope to see ya'll again soon.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Norma pada tanggal 19 Apr 2023
Thank you for taking time to complete our survey, we hope to see you back soon

10/10 Sangat Bagus

Jeaneau

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Norma, GM pada tanggal 22 Mar 2023
Thank you for taking time to complete our survey, we hope to see you back soon.

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay at a great price. Nice location off of the loop. Nothing fancy but clean and comfortable. Great breakfast options.
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Teresa

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
It was good
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Norma, GM pada tanggal 10 Jan 2023
Thank you for taking the time to complete our survey, we hope to see you again soon.

10/10 Sangat Bagus

Yolanda

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

8/10 Bagus

Richard

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Norma, GM pada tanggal 23 Des 2022
Thank you for taking the time to complete our survey, we hope to see you again soon.

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Norma, GM pada tanggal 23 Des 2022
Thank you for taking the time to complete our survey, we hope to see you again soon.

8/10 Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great accept our room didn’t have a microwave 😳
Menginap 1 malam pada bulan November 2022
Tanggapan dari Norma, GM pada tanggal 23 Des 2022
Thank you for taking the time to complete our survey, we hope to add them when we renovate. Hope to see you again soon.

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff was very friendly and helpful. Allowed us to check in early and was so nice to us. We will recommend this place to everyone.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Norma, GM pada tanggal 23 Des 2022
Thank you for taking the time to complete our survey, we hope to see you again soon.

8/10 Bagus

Mike

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Norma, GM pada tanggal 17 Nov 2022
Thank you for taking the time to complete our survey.We hope to see you on your next visit.

10/10 Sangat Bagus

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to lots of restaurants and shopping. Priced just right. If you go take your own pillow, because while they do provide plenty of pillows they are tiny and suck.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Norma, GM pada tanggal 17 Nov 2022
Thank you for taking the time to complete our survey.We hope to see you on your next visit.

8/10 Bagus

barb

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was all around good, staff was friendly, room was clean, and breakfast was everything you needed
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Norma, GM pada tanggal 17 Nov 2022
Thank you for taking the time to complete our survey.We hope to see you on your next visit.

10/10 Sangat Bagus

Justin

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Norma, GM pada tanggal 19 Okt 2022
Thank you for taking the time to complete our review, we hope to see you again soon.

6/10 Cukup Baik

Richard, Hobbs

Disukai: Kebersihan, staf & layanan
Mattress was so worn out and soft as to be almost unusable.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Norma pada tanggal 27 Sep 2022
Thanks for taking the time to complete our survey, we apologize for inconvenience, please let us know if you are a Hilton Honors member so that we can award you points .

8/10 Bagus

Janice

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Norma pada tanggal 27 Sep 2022
Thank you for taking the time to complete our survey, we appreciate you, hope to see you again soon.

10/10 Sangat Bagus

Beverly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just fine for a quick overnight stay
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Elizabeth Cano- GSM pada tanggal 4 Sep 2022
Thank you for taking the time to respond to our survey. We are glad to see that you enjoyed your stay. We hope to see you again soon!

10/10 Sangat Bagus

Sem

Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Adriana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Norma pada tanggal 24 Agu 2022
Good morning, thank you for taking the time to complete our survey, glad to hear that everything was great, hope to see you again soon.

10/10 Sangat Bagus

Crystal

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Norma pada tanggal 17 Agu 2022
Thank you for taking the time to complete our survey, and staying with us, we appreciate your input, look forward to seeing you again.

10/10 Sangat Bagus

Leticia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Norma pada tanggal 8 Agu 2022
Thank you for taking the time to complete our survey, we hope to see you again soon.

8/10 Bagus

Anabel

Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Jeronimo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Don’t Do It
We chose this hotel based on the great ratings and were incredibly disappointed. I’m not super picky, but for such great ratings I was expecting a whole lot more. The Pros: the complimentary breakfast was great and had lots to choose from, the lady at the front counter was incredibly nice and helpful, and they had free laundry available. They were the only good things about the place. The Cons: the hallway was really hot and the hallway flooring under the carpet felt like it was falling apart, the room had a terrible metallic smell (like old gross pennies), the outdated window shade didn’t work right, they didn’t give us any hand or body soap (although the lady at the front was happy to supply soap when we asked), and the bathroom was awful. The bathroom door lock didn’t work and the door was full of scratches and looked like it had been broken out of, the light over the mirror was broken at one end, the tub looked gross with stains, and the wall where the curtain rod was attached didn’t match the rest of the wall. Overall, it could’ve been worse, but the ratings here were misleading and I really wished I had chosen differently.
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

teresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was good, beds were very comfortable, checkin was friendly and efficient.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Norma pada tanggal 18 Jul 2022
Thank you for taking the time to complete our survey, we are happy to hear you enjoyed your stay. Hope to see you again soon.

10/10 Sangat Bagus

Dennis

Menginap 1 malam pada bulan Juni 2022