Kolam renang outdoor
Cek ketersediaan

Ulasan untuk Home2 Suites by Hilton Midland

3 out of 5
Home2 Suites by Hilton Midland
1401 Catalina Drive, Midland, TX

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 400 dari 661 ulasan" "
Penilaian 8 - Bagus. 137 dari 661 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 661 ulasan" "
Penilaian 4 - Buruk. 34 dari 661 ulasan" "
Penilaian 2 - Sangat Buruk. 36 dari 661 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Misty

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was clean and staff was friendly
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Brieana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Teresa

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas, kondisi & fasilitas properti
Property is dog friendly. It has green areas with waste bags available. Out door lounge area. Nice enclosed pool. Rooms were spacious. TV is a good size. Bathroom was clean and updated. Our room had a sleeping sofa. Full size refrigerator, microwave, dishes, coffee bar. Overall a nice stay. I would stay there again
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Nestor

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

bernice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and convenient to the sports complex. The room was not cleaned daily and towels were not changed out or replenished
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Floyd Dela

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Front desk was not welcoming. Breakfast was horrible! Drink machine was not working and they were out of everything! Other than that its a nice place to stay.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Olivia Diane

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk girls were very kind and helpful Would stay again
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Juan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff and clean.
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Vicki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was clean but the fitted sheets wouldn’t stay on the corners. The couch was worn and stained.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tamara

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Terry

Traveler bisnis
Disukai: Kebersihan
Front desk lady could have been a little nicer. If i have to ask questions, means you need to be more interactive
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Patrick

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Room was average. The microwave did not work. Had to move rooms. Customer service was awful! No apologies for inconvenience. Desk person acted as if it were an inconvenience to her to have to solve the problem. Breakfast was very limited and pre packaged.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Danney

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Wi-Fi not working, no hot water at 6:30 am and no breakfast available. Would not recommend this hotel
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Samantha

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The microwave do not work, AT ALL. The tv had 5 annoying spots on it the whole time we tried to watch it. Rather large. We could hear people talking and walking all night and early in the morning. No fruit at breakfast…nothing healthy! Unacceptable!
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Trina

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Thomas

Bepergian bersama teman
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Katy Lorena, Hacienda Heights

Bepergian bersama teman
Tidak Disukai: Fasilitas
Stayed 9 nights and had to ask for trash pick up and more toiletries. There was a posting about coming and checking every other day but that didnt happen. Overall the location is close to grocery and a few restaurants and bars.
Menginap 9 malam pada bulan Desember 2023

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly, breakfast was great. The couch bed was dirty, beside that it was good!
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Amber

I can't tell you how the stay was. Because the hotels.com app said it changed my dates so I went on with doing what I needed. Then when I look today at my email it says oh how was your stay. I contacted hotels.com they were no help refused a refund lied and said they contacted the hotel when they did not. So now I don't get to see family for the first holidays without my mom. I am out $130 and get to have a nightmare day for Christmas Eve👎
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Amy K

Disukai: Kebersihan, staf & layanan
Too bright in my room
The shade in my room would not shut all the way and my room was lit up all night long.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Blanca N

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is very nice and was really clean. We were impressed with the clean elevator and hallways. The building just smelled clean, which isn’t always expected. Our room was spotless and super comfortable. The carpet was clean. The pillows and bed were soft. Everything in the room worked. We had everything we needed to feel at home, even if we had a short stay. The bathroom was also clean and had plenty of toiletries. Breakfast was free and had enough options to choose from. The staff we encountered were friendly and helpful. I’m glad we chose this place for our stay. We will definitely stay here again in the future.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Stephen

Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Veronica

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
The front desk wasn't very friendly or forthcoming with information when we checked in. Our bathtub was so clogged that you had water up to your ankles by the time you were done. For the beds in the room, the hotel is reusing old bed skirts as the blanket. The cleaning staff doesn't clean very well because we found sunglasses under the nightstand that wasn't hard to see. The dishes that we used were filthy. We were grateful that the maintenance guy came on Thanksgiving to fix our bathtub.
Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

SARAH

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Skip this Place - Stay at the SpringHill Suites
Arrived to check in at 7:00 pm. Stood at the front desk for well over 15 minutes. Another guest came in and said, you need to bang on the window, they will just ignore you otherwise. I had been saying hello - and looking around. Finally found a lady on a computer. When I poked my head around the corner and said "Hello" she did not respond. She did not say 1 single word to me during check in. I had to come back down because our pull out couch had no pillow, no blankets, no sheets. Again, did not say a word to me. Room was gross, dirty. We stayed for 3 nights, one day they put fresh towels in our room, but that was it. Over the course of 3 days - the only time anyone who worked there spoke was when I said good morning to them. Each night when we returned, found another guest standing at the front desk waiting to check in just like us and no service. I understand that the customer service industry is difficult but I worked at a Hilton property for years and am very loyal. This hotel and their staff - major disappointment. Also, plan on getting breakfast somewhere else. Next time to Midland, will be staying at another brand. Our teammates stayed next door at Springhill and raved about their stay.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Sarah,On behalf of my staff, I sincerely apologize for the experience that you had during your most recent stay. It saddens me to read that everything about your stay, from your check-in, the state of your room, and breakfast options, was disappointing. I have addressed the check-in experience with the representative, and I assure you that this will not happen again. I have also addressed our housekeeping department, as cleanliness is of the upmost importance. Housekeeping is provided every other day, unless requested otherwise. I apologize that this was not relayed to you upon your check-in. Your feedback is appreciated and very valuable in the re-training of my staff. Again, I sincerely apologize for the experience that you had during your most recent stay and I humbly ask that you give us another opportunity in the future, to WOW you with the Hilton service and product that you are accustomed to.

10/10 Sangat Bagus

Cynthia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Cynthia, than you for taking the time to leave us a review.

2/10 Sangat Buruk

Janae

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
The rooms weren’t ready when we got there to check in at 5. The front desk attendant was very rude. The bathrooms had hair in the sinks and bathtubs. Disgusting.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Janae, On behalf of my team, I sincerely apologize for the unpleasant experience that you endured during your most recent stay with us. We have implemented monthly refresher training for all departments to improve in all areas. I hope that you will consider giving us another opportunity to WOW you in the future.

4/10 Buruk

Timothy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Timothy, Thank you for taking the time to leave us a review.

10/10 Sangat Bagus

Joe

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Joe,Thank you for taking the time to leave us a review.

8/10 Bagus

Annette, Lindenwold

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My only issue was that the American flag was torn and wrapped around the top of the pole. I had too ask 4 people before I was finally able to speak with the maintenance guy. Extremely helpful extremely polite. A few hrs later I noticed he had removed the torn American flag. He went out of his way to let me know as soon as the new one came in he would erecte it.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Alice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Maria

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Jera

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is awesome. The hotel is very clean, quiet and has comfortable beds! Great breakfast too!
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Judy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Jared

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Juan Manuel Garcilazo

Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Juan,Thank you for taking the time to leave us a review.

4/10 Buruk

nikisha

Menginap 5 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 14 Nov 2023
Nikisha,Thank you for taking the time to leave us a review.

8/10 Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great weekend with the Grandkids
Love staying at Home2Suites, at the time of our stay the hot tub wasn’t working so this was disappointing but overall very enjoyable.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

nikisha

Menginap 4 malam pada bulan Agustus 2023

6/10 Cukup Baik

nikisha

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jorge

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Enedine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place!
The room was lovely and clean. We loved our stay. Front desk girl was super helpful.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Raul

Menginap 3 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Jeffery

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bedbugs!
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Cecily

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was my first time staying at a Home2. I think I have found my new favorite hotel! The rooms were amazing. The beds were comfortable. The towels were soft and the staff were super friendly. They were super accommodating. The location of this particular one was perfect for my needs. Very close to lots of restaurants.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Teddi

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Annabelle

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Pedro

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari CG pada tanggal 18 Jul 2023
Hello Pedro,Thank you for leaving us your feedback.Regards,ConlyAGM