A great little hotel in central Milan that was worth it. Their secret is Amar, who was an amazing concierge, barista, and bartender. He speaks many languages and was welcoming and friendly to all. Having such a positive person be the first person guests see is a great choice.
FYI, hotels in Italy do not have irons in guestrooms so be prepared. I saw one guest (who was not Italian) get upset about this but Amar handled it with great aplomb.