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Ulasan untuk Holiday Inn Express & Suites Minot, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Minot, an IHG Hotel
300 37th Ave Sw, Minot, ND

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 182 dari 357 ulasan" "
Penilaian 8 - Bagus. 124 dari 357 ulasan" "
Penilaian 6 - Cukup Baik. 35 dari 357 ulasan" "
Penilaian 4 - Buruk. 9 dari 357 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 357 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Motel was clean and quiet. Could use more variety in Breakfast.😁
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari Hannah pada tanggal 7 Apr 2024
Thank you for the great review, James! We are glad you found the hotel clean and quiet on your most recent day.

10/10 Sangat Bagus

Reagan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hannah pada tanggal 8 Apr 2024
Thank you for the great review Reagan!

8/10 Bagus

Pam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hannah pada tanggal 8 Apr 2024
Hi Pam, thanks for the review!

6/10 Cukup Baik

LeeAnne

Bepergian bersama keluarga
Staff was friendly. We were disappointed that children were running around the hallways and in the stairwells banging the doors at 1020pm, unfortunately we were given a room right at the stairwell and we had a very early morning with a long drive ahead. Also the fan in our room would only stay on if we wanted to hear the room to uncomfortable temps. We were unable to cool our room or keep our running running at any speed it only worked sporadically and not with the thermostat.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hannah pada tanggal 18 Mar 2024
Hi LeeAnne, thank you for letting us know about your recent stay. We apologize for the inconvenience you experienced with the additional noise in the hallways and your room heater. We will make sure maintenance looks at it right away if they have not already.

10/10 Sangat Bagus

Marlene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great clean comfortable hotel. Great location
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hannah pada tanggal 19 Feb 2024
Hi Marlene,Thank you for the great review. We are glad you found the hotel clean and comfortable on your recent visit. We look forward to welcoming you back when in Minot!

6/10 Cukup Baik

Jayson

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Good location, bed was hard, TV was very small, room felt dated
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hannah pada tanggal 8 Jan 2024
Thank you for your review, Jayson. We are glad you enjoyed are location and are hopefully going to complete a renovation soon.

8/10 Bagus

Jason

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hannah pada tanggal 8 Jan 2024
Thank you for your great review, Jason.

10/10 Sangat Bagus

Masudi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hannah pada tanggal 6 Jan 2024
Thank you for the great review Masudi. We look forward to welcoming you back again when in Minot!

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hannah pada tanggal 13 Des 2023
Thank you for the great review Steven!

8/10 Bagus

Sreenivas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel. Pool wasn’t open during our stay but the hotel called us prior to our arrival which we appreciated. If in Minot again, we would stay here again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hannah pada tanggal 23 Okt 2023
Thank you Sreenivas for the great review. We appreciate your understanding about our pool an are happy to day it is being repaired today. We look forward to welcoming you back when traveling to Minot!

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, fasilitas
Enjoyed our stay Breakfast was pretty good and the attendent was attentative and helpful.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hannah pada tanggal 17 Okt 2023
Thank you, Jospeh, for letting us know you enjoyed your stay and found breakfast delicious.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hannah pada tanggal 9 Okt 2023
Thank you for your great review, Sandra, we look forward to welcoming you back the next time you are in Minot.

10/10 Sangat Bagus

Luigi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hannah pada tanggal 10 Okt 2023
Thank you Luigi for the great review!

10/10 Sangat Bagus

dennis

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hannah pada tanggal 13 Des 2023
Thank you for the great review Dennis!

10/10 Sangat Bagus

Duane

Bepergian bersama teman
Clean only negative was size of TV
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hannah pada tanggal 27 Sep 2023
Thank you Duane for the great review. We are working on adding larger TVs to the rooms as we replace older ones!

10/10 Sangat Bagus

David K

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hannah pada tanggal 14 Sep 2023
Thank you David for your great review!

10/10 Sangat Bagus

Bruce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best stay ever. Prompt, personable staff at check in, clean and fully stocked room and the most scrumptious breakfast! What more can you ask for?
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hannah pada tanggal 12 Sep 2023
Thank you, Bruce, for your kind words and great review. We look forward to having you stay with us again when traveling to Minot.

10/10 Sangat Bagus

JoAnn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hannah pada tanggal 5 Sep 2023
Thank you for the great review JoAnn!

6/10 Cukup Baik

Jenny

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Disappointing
Check in took a very long time, a lot of people waiting for what usually only takes a few minutes. Pool was dirty, actually had what looked like sand in bottom of pool with other grossness floating in it. Beds were comfortable but air conditioner made funny noises that could keep you awake during the night. Wish we would have chosen a different hotel, not worth the extra money we paid for thinking this place would have been nicer compared to the other hotel prices around, we were very disappointed and that takes a lot considering we are not picky.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hannah pada tanggal 5 Sep 2023
Hi Jenny, we do apologize that your stay was less than satisfactory. This is not how we want our guest’s stay to be and will work with our team on how we can prevent this going forward.

4/10 Buruk

Leo

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Hannah pada tanggal 17 Agu 2023
Thank your for your review of your July stay.

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Seems fine
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hannah pada tanggal 7 Agu 2023
Thank you for the great review, Christopher! We look forward to welcoming you back when in Minot.

6/10 Cukup Baik

Grace

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Overall a good stay but the pictures of the pool were misleading. We specially selected this hotel because of the pool, for our little one. The pool did not look clean.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Hannah pada tanggal 5 Jul 2023
HI Grace, thank you for your review from your recent stay. We do apologize about the pool being outdated and not looking as expected. We are aware of your concern.

4/10 Buruk

Brandy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This hotel wasn't the worst hotel I have stayed in but it was definitely not even close to worth the price I paid $258CAD. The place not only needs updating but many repairs. A board in the elevator was loose and looked like it might fall down, the furniture in the room looked second hand as they were in need of repair or stained for example the lamp shade was bent and leaning against the wall, the bench and floor had a lot of staining, the tv was very small with terrible sound and the cable box was hanging from a zip tie behind it. We checked out the pool area but did not swim as it looked very old and worn, and the water in the hot tub was not hot. It wasn't all bad as the room was spacious and it was very clean and its close to lots of shopping and restaurants. I have to say the staff was awesome - super friendly and helpful!
Tanggapan dari Hannah pada tanggal 24 Jun 2023
Hi Brandy. We do apologize that you had a less than satisfactory stay. I will make sure to address all the concerns you mentioned with our department heads and teams. The stay you experienced is not the normal for our guests and again we do apoligize.

10/10 Sangat Bagus

Jesus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Hannah pada tanggal 16 Jun 2023
Hi Jesus, thank you for the great review!

8/10 Bagus

Ryan

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Hannah pada tanggal 22 Mei 2023
Thank you for the review, Ryan!

8/10 Bagus

Meredith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was good other than there was no TV service for most of the day.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hannah pada tanggal 21 Mei 2023
Hi Meredith. We appreciate your review of your recent stay. We do apologize about the TV issue. It was an unforeseen vendor issue but they did get it corrected as quickly as they could. Thank you, again!

10/10 Sangat Bagus

Kathy

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and great breakfast.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hannah pada tanggal 7 Mei 2023
Thank you Kathy for the great review. We are glad you found the hotel clean and breakfast delicious. We look forward to welcoming you back when in Minot.

8/10 Bagus

Bir

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is very convenient, close to most shopping and dining places. Beds are little smaller for Queen size. Reception area feels like no one works there but they will come once they see you standing in CCTV. Breakfast is very good. Minot water tastes so yuck so Hotel needs to provide alternative or you pack something along. Tea/ Coffee in the hallway is a plus.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Hannah pada tanggal 14 Apr 2023
Thank you, Bir, for the review of your recent stay. We are glad you found the location convenient and breakfast delicious. We look forward to welcoming you back when in Minot.

10/10 Sangat Bagus

Teresa

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Hannah pada tanggal 7 Mei 2023
Thank you for the great review, Teresa. We appreciate it and look forward to having you stay again when in Minot.

2/10 Sangat Buruk

Darryl carter

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty carpet; worn and no padding making for noisy footfall. Trashy furniture, cut open and broken. Housekeeping limited to towels and trash removal. DEMAND OF $125.00 - no receipt as security for the nasty room.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Hannah pada tanggal 20 Mar 2023
Darryl, we apologize that your stay was less than satisfactory. If I would have been made aware of any housekeeping or cleanliness issues, I would have made sure they were taken care of right away. I know we spoke a few times while helping you secure a Lyft to multiple destinations while you stayed with us, but nothing was mentioned. Due to the reservation being prepaid, we do require a 125 incidental hold. Like I mentioned over the phone, that incidental hold will drop off your account within a few days.

8/10 Bagus

john

Disukai: Kebersihan, staf & layanan
Temperature control wasn't good
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Hannah pada tanggal 20 Mar 2023
Hello John, thank you for your great review. We look forward to welcoming you back to Minot when in Minot.

10/10 Sangat Bagus

Monte

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In nice quite location with convenient shopping near by with restaurants in close location.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Hannah pada tanggal 3 Mar 2023
Thank you Monte for your great review, We are glad you found the hotel location convenient. We look forward to welcoming you back when in Minot.

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quiet, great breakfast!
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Hannah pada tanggal 2 Mar 2023
Thank you, Nancy, for letting us know you found your recent stay clean, quiet, and breakfast delicious. We look forward to welcoming you back when in Minot.

8/10 Bagus

John m

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Hannah pada tanggal 20 Mar 2023
Hello John, thank you for your great review. We look forward to welcoming you back to Minot when in Minot.

10/10 Sangat Bagus

Wayne A Soehren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Hannah pada tanggal 23 Jan 2023
Thank you, Wayne, for your great review of your recent stay. We greatly appreciate it!

8/10 Bagus

Masudi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The TV in my suite was very small it said 43 inches online but wasn’t other than that I was satisfied.
Tanggapan dari Hannah pada tanggal 29 Des 2022
Thank you for letting us know about your recent stay at our hotel. We are glad that you had a great stay and look forward to welcoming you back when in Minot.

10/10 Sangat Bagus

Kia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was very impressed by my stay at this facility, it was a last minute booking due to a snow storm, The staff were very friendly and accommodating. The parking lots were free from snow very fast in the morning after. The breakfast was 11/10 excellent. Overall very impressed with this hotel.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Hannah pada tanggal 16 Nov 2022
Kia, we appreciate your kind words and great review and will share with our team. I am glad we were able to turn an unfortunate situation with the snow storm into a great experience for you. We welcome you back any time you are traveling through Minot!

8/10 Bagus

Natasha

Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Julie

Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Chad

Menginap 1 malam pada bulan September 2022
Tanggapan dari Hannah pada tanggal 4 Sep 2022
We thank you for the great review, Chad!

10/10 Sangat Bagus

Rhonda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Hannah pada tanggal 1 Agu 2022
Thank you for your great review Rhonda!

10/10 Sangat Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and tidy, our room smelt hygenically clean, excellent AC for 35 C weather out. Nice room darkening curtains and very quiet room as well
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Hannah pada tanggal 17 Jul 2022
Hello Maria, we are glad you had an excellent stay on your recent visit. We hope to welcome you back when in Minot.

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Hannah pada tanggal 30 Mei 2022
Thank you Michael for letting us know that you enjoyed your recent stay with us!

10/10 Sangat Bagus

Calvin

Menginap 2 malam pada bulan Mei 2022

8/10 Bagus

Trisha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Hannah pada tanggal 19 Mei 2022
Thank you for the great review Trisha!

8/10 Bagus

Cindy

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Our room size was great and we especially appreciated the large bathroom and shower. Things could have been a bit cleaner...they were acceptable but some furrniture was a bit old and stained and it didn't look like a good deep clean had been done in awhile - including the small coffee table in our room, the lounge chairs etc. which just seemed older and could use a good shampooing. Free breakfast was excellent both days and a big drawing card, and staff was friendly and helpful.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Hannah pada tanggal 17 Mei 2022
Hello Cindy! Thank you for letting us know about how your stay went. We are glad to know that you found the room comfortable and breakfast delicious. We will look into the cleanliness concerns your brought forth and look forward to welcoming you back when in Minot!

10/10 Sangat Bagus

Murray

Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Hannah pada tanggal 17 Mei 2022
Hello Murray, thank you for the great review!

8/10 Bagus

Misty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Hannah pada tanggal 14 Mei 2022
Thank you for your review Misty!

8/10 Bagus

Julian

Menginap 1 malam pada bulan April 2022
Tanggapan dari Hannah pada tanggal 28 Apr 2022
Hello Julian, we appreciate you letting us know you enjoyed your recent stay with us!

8/10 Bagus

Willard

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
When I made reservations we didn't know that they had a water pipe burst a couple of weeks ago, so it wasn't the best of place at this time.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Hannah pada tanggal 12 Apr 2022
Hello Willard, we appreciate the feedback you left regarding your recent stay. We did have our main water line break at the end of March. We are glad that all amenities and services were open during your recent stay!