Hotel Keluarga di Moline

"The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate."

"Very clean "

"It is always a pleasure to stay at this Residence Inn. From the greeting you get upon arrival to your checkout. The people are so kind and helpful. The room is always clean. A great place to stay."

"The shower is getting black mold. There were boogers on the headboard I had to clean myself. "

"Yes "

"Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult "

"Room was okay, nothing special but nothing really wrong either. The bathroom was a nice size and had two sinks."

"The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!"