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Ulasan untuk Best Western Plus Monahans Inn & Suites

2.5 out of 5
Best Western Plus Monahans Inn & Suites
2101 S Betty St, Monahans, TX

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 89 dari 151 ulasan" "
Penilaian 8 - Bagus. 38 dari 151 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 151 ulasan" "
Penilaian 4 - Buruk. 8 dari 151 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 151 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

heather

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 20 Mei 2024
Thank you for your review

10/10 Sangat Bagus

Alfredo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 14 Mei 2024
Thank you for your 5 star review. We strive to do our very best to make each & every guest feel like they are right at home and we are happy to know you enjoyed your 2 night stay. We hope to see you again soon Alfredo.

8/10 Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and comfortable. Breakfast was lacking food an hour before end time.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Mei 2024
Thank you for your review. Thank you for your kind words of cleanliness, as for the breakfast I will forsure get with our breakfast room attendant Asap, because there should be sufficient amount of food from start until the finish of breakfast hours.

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great size room! Working and clean pool! Satisfying breakfast
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 24 Mar 2024
We are happy you had a wonderful stay and enjoyed the Indoor heated pool & hottub. Our Breakfast in the morning offers many cold & hot options with many varities and glad you had a nice breakfast to start your day.

8/10 Bagus

Darrell

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hotel was clean and room was nice and large. Problem was room was noisy. Room faced interstate Hwy 20 and it was close and quite noisy.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 1 Des 2023
Thank you for taking the time to leave a review of your stay. Unfortunately we are right off the interstate so heavy traffic can become an issue at times.

10/10 Sangat Bagus

Elexa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very nice, clean and quiet hotel. Great stay!! :)
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 29 Nov 2023
Thank you for your excellent review. We hope you had had a great Thanksgiving with your family and enjoyed the holiday. Hope to see you again in the near future

8/10 Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 14 Nov 2023
Thank you for taking the time to leave a review of your stay. We strive to make every guest feel like they are right at home and glad you enjoyed your stay.

10/10 Sangat Bagus

Katie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 10 Nov 2023
We are thrilled you enjoyed your stay Katie and hope to see you again soon.

10/10 Sangat Bagus

Arnulfo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stay here quite a bit and the quality of service never changes. For the amount of industry traffic through the area they keep it at a high standard of quality every time.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 1 Nov 2023
Thank you for taking the time to leave a review we very much appreciate it

10/10 Sangat Bagus

Arnulfo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are always on top of everything while I stay here. Very polite and never to fail to ask if there is anything that can be done better.
Menginap 10 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 30 Okt 2023
Thank you for your praise of the staff that made your stay extra enjoyable. We hope to see you soon again.

10/10 Sangat Bagus

M'Kayla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We loved it!!
My son was so excited about the indoor pool and we were not disappointed. The front desk staff was so welcoming and kind. We will be staying again soon!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 22 Okt 2023
We are happy to know your son enjoyed the pool and that you enjoyed your stay. We look forward to your next stay with us!

10/10 Sangat Bagus

Marco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Sep 2023
Thank you for the excellent review. Our team strives to give each and every guest the best hospitality and we are glad you enjoyed your stay.

10/10 Sangat Bagus

Juan

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 21 Agu 2023
We appreciate you taking the time to leave a review of your stay sir. We look forward to seeing you again.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 17 Agu 2023
Thank you for taking the time to leave a review of your stay. We hope to see you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First hotel in forever that had ceiling fans. That was a huge plus since I'm use to sleeping with one. Had a more home like feel to the room. Bed was super comfy with great quality bedding. It was quiet and clean. Customer service top of the line. By far my favorite hotel in Monahans. Would highly recommend.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 14 Jul 2023
We are happy to know you had a great time during your stay the hotel. Glad to hear that you appreciated the ceiling fans and the bed was comfortable so that you were able to get a good nights sleep. We look forward to seeing you again soon.

10/10 Sangat Bagus

margarita

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable
We had a very good sleep and the room was clean and with a very clean breakfast area too Thank you
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 28 Jun 2023
Thank you for taking the time to leave a review of your time at the hotel. We are glad to know you got a peaceful nights rest and were able to start your day with an excellent fresh Breakfast. We hope to see you soon again.

10/10 Sangat Bagus

Alfredo

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 10 Jul 2023
Thank you for taking the time to leave a review of your experience at the hotel. It's great to hear that you enjoyed your stay and hope to see you soon again.

10/10 Sangat Bagus

Arnulfo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stay at this property quite a bit through out the year. The staff is always amazing and professional. .
Menginap 13 malam pada bulan Januari 2023
Tanggapan dari General Manager pada tanggal 28 Jan 2023
Thank you for your excellent review of your stay. We are glad you enjoyed it and look forward to seeing you again soon.

8/10 Bagus

HECTOR

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari General Manager pada tanggal 5 Agu 2022
Thank you for taking the time to leave a review. We are glad you had a nice stay and hope to see you again soon

4/10 Buruk

Bailey

Bepergian bersama keluarga
Family friendly? Yeah right
It costs me $250 more for my dog to stay because this is not a pet friendly place like it said when i booked the room. I would have cancelled but it was non refundable and the front desk to cash for the dog deposit and didnt give me a receipt. The town its in is a dump. The pillows were the sizes you would have on ur couch and the temp only goes doen to 70 in the room.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
At check in you initialed on the check in folio that there will be a $250 fine for bringing a pet into the hotel since we do not allow them. Clearly on our hotels.com website as well as all booking websites it states pets are not allowed but service animals are welcomed. Due to you booking your reservation through hotels.com and made payment to them they are the ones who will send you the receipt of your stay to the email you provided when making the reservation. I as the hotel manager was walking in the hallway and the dog was faintly barking as to how I noticed there was a pet in the room.

4/10 Buruk

Ashley

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

David, Sherwood

Disukai: Kebersihan, staf & layanan
Nice room
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 10 Jun 2022
Thank you for taking the time to leave an excellent review. We are very happy that you enjoyed your stay and hope to see you soon again.

4/10 Buruk

Alexander

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved everything but the people around outside and no refund after leaving few days early
Menginap 8 malam pada bulan April 2022
Tanggapan dari General Manager pada tanggal 19 Apr 2022
We are happy to know you had a good time at the hotel. I'm sorry for your experience with the people neighboring the hotel. We will do our best to fix the issues you endured.

10/10 Sangat Bagus

Roberto

Menginap 1 malam pada bulan Maret 2022
Tanggapan dari General Manager pada tanggal 19 Apr 2022
Thank you for taking the time to leave a review. We are happy to know you enjoyed your stay and look forward to your next stay with us.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari General Manager pada tanggal 12 Mar 2022
Thank you for the excellent review.

2/10 Sangat Buruk

Josefina

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Clint

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rates were fantastic for a BWPlus! Very nice room and ANDY and his staff were very friendly and accommodating!
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari General Manager pada tanggal 13 Des 2021
Thank you for taking the time out of your day to leave the hotel a fantastic review. We are glad you enjoyed your stay and hope to see you soon again.

10/10 Sangat Bagus

Colby

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy to get to. Easy parking with quick check-in and check-out. Very friendly and helpful staff.
Menginap 1 malam pada bulan November 2021
Tanggapan dari General Manager pada tanggal 19 Nov 2021
Thank you for your excellent review Colby. We are glad you enjoyed your stay and look forward to seeing you soon again.

10/10 Sangat Bagus

JESUS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
In few words everything was ok. Clean and nice
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari General Manager pada tanggal 23 Okt 2021
Thank you for your excellent review. Our team is pleased to know you had a good stay and hope to see you soon again.

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari General Manager pada tanggal 6 Okt 2021
Thank you for your kind review we hope to see you soon again.

10/10 Sangat Bagus

Holly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was fabulous for our purpose! It was clean, the room was large and clean, the staff courteous. The check in process was fast and easy. There were numerous options at the free breakfast bar but my favorite was the Texas shaped waffles!
Menginap 1 malam pada bulan September 2021
Tanggapan dari General Manager pada tanggal 1 Okt 2021
Thank you for your excellent review. We are happy you enjoyed the breakfast and the room. We hope to see you soon again.

4/10 Buruk

Debbie

Traveler bisnis
no hot water 12 min. to get hot
Menginap 1 malam pada bulan September 2021
Tanggapan dari General Manager pada tanggal 23 Sep 2021
We apologize you had to go through that and have gotten the issue resolved. Sorry for the inconvenience you endured.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So friendly and very clean
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari General Manager pada tanggal 29 Agu 2021
Thank you for staying wish us, we hope you enjoyed it and come back too see us, look forward to it

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2021
Tanggapan dari General Manager pada tanggal 2 Sep 2021
Thank you for your 5 star review. We hope to see you soon again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was delicious, clean room, great hospitality
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari General Manager pada tanggal 19 Mei 2021
thank you for your review. We value your comments and hope to see you again soon to accommodate you.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The front desk staff is very polite and efficient. But one of the bath towels has two big stains on it.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari General Manager pada tanggal 19 Mei 2021
Thank you for your kind words of the service provided by the staff. I apologize this happened with the bath towel I will address it to the housekeeping department to ensure it doesn't happen again. Thank you for staying with us and hope to see you again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Quiet, private, and nice room.
Menginap 1 malam pada bulan April 2021
Tanggapan dari General Manager pada tanggal 20 Apr 2021
THANK YOU FOR YOUR REVIEW WE APPRECIATE IT. WE LOOK FORWARD TO YOUR NEXT STAY WITH US.

4/10 Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I liked how spacious and nice the room was. I didn't like how the front desk man was rude. As it was his English was not very good so when I couldn't understand him and ask him what he said he would get upset yell and be sarcastic.
Menginap 1 malam pada bulan April 2021
Tanggapan dari Best Western Plus Monahans Inn & Suites pada tanggal 3 Apr 2021
I'm sorry for the misunderstand we will address the issue immediately and have it resolved.

8/10 Bagus

Zakir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari General Manager pada tanggal 2 Mar 2021
THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU SOON AGAIN!

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Horrible do not stay here.
The hotel smelled musty and old. Our room was 80° and i couldn't turn it off or down. Could barley breath because it was so hot. The manager maid a point to come up to our room and tell us if the electricity went out we would not be refunded our money no matter what, and that no one was allowed to visit us no outside guests including my husband who wasn't with us at check in. He was very rude about it.We decided to try out the pool and it was ice cold in the indoor pool the temperature was set to 62° on the wall. We looked in the pool and it was grimy and dirty along the bottom with broken pieces of stuff in it and in the hot tub. We didnt even stay the night we went and rented another hotel room at a different hotel. We didnt even spend a total of 4 hours total from check in to when we left. Save your money and go somewhere else.
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari General Manager pada tanggal 2 Mar 2021
WE ONLY CALLED BECAUSE OF ELECTRICITY PROBLEMS GOING OUT IN THE AREA AND LET U KNOW. WE ARE SORRY FOR ANY INCONVENIENCE. THE THERMOSTAT ALSO SHOWS THE TEMPERATURE IN THE ROOM THE POOL AND HOTTUB IS WELL HEATED.

6/10 Cukup Baik

TXH3, San Antonio

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was okay, the room was spacious and AC got nice and cold. The strange thing was the king bed, it had only two small square pillows. Next time id likely stay at the Holiday Inn across the road
Menginap 1 malam pada bulan September 2020
Tanggapan dari General Manager pada tanggal 28 Sep 2020
We will address the issue immediately, thank you for letting us know.

8/10 Bagus

Nerea

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Personal de recepción muy poco amable
El servicio fue muy malo en la recepción. Personal muy poco amable.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari General Manager pada tanggal 12 Mar 2020
THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU SOON AGAIN!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
breakfast area was clean - room clean - good check in check out
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 28 Feb 2020
Thank you for taking the time to write a review describing your experience during your stay. We are very excited to know that you enjoyed your stay and that the facility was clean and that you had a great hearty breakfast before your departure. We look forward to seeing you back again soon

10/10 Sangat Bagus

brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Goldstar for Benny
Benny checked us in promptly and seemed genuinely interested in making our stay a great one. He asked if we knew what we wanted to do for dinner and offered suggestions and menues...even what was best time to avoid waits. Facility is very nice with larger than usual breakfast area.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 22 Feb 2020
I will pass on to Benny of his helpfulness and we are thrilled that you had a pleasant stay. Hope to see you soon again soon

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly, courteous and made our stay pleasant. Rooms were clean and we really appreciated the space in the king suite. Would stay here again.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 22 Feb 2020
Thank you for your review. We are glad to know that you enjoyed your stay and hope to see you again soon.

10/10 Sangat Bagus

marco

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 14 Feb 2020
Thank you for your 10 star review! We are ecstatic to know that you enjoyed your stay and everything went smoothly. We look forward to your next stay with us sir!

10/10 Sangat Bagus

kindra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gotta reny
I loved the room and the service I'll be staying again
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 13 Feb 2020
Thank you for taking the time to leave a review. We are pleased to know that you enjoyed your stay and had a great experience. We look forward to your next stay with us when you’re back in the area.

10/10 Sangat Bagus

Matt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean
Very clean hotel
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 13 Feb 2020
Thank You for your excellent review. The hotel staff & I are very happy that you had a great stay and hope to have you back again very soon sir!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari General Manager pada tanggal 6 Feb 2020
Your 10 out of 10 review is very much appreciated. We hope to have you again very soon.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and safe environment! First time in that area of Texas.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari General Manager pada tanggal 23 Jan 2020
Thank you for your review we appreciate it very much. We hope to see you soon again!