Hotel Keluarga di Monroe

"It welcomed pets floor was sticky and pillows were not good 😐 someone in another room burned something came in our room 🙃 but overall clean front desk not the friendliest but thats guys i guess lol 😅 "

"Good"

"The rooms were clean but the heat had no been turned on. It took about 12 hours to get warm."

"Room was clean. Quiet and good night sleep"

"The establishment was very good given the relatively reasonable cost compared to other hotels in the area. We were fortunately given a room on the 1st floor that allowed us to back the car right up to our room - very convenient for loading and unloading. If we had been given a room on the second floor, that would not be the case as there was no elevator or luggage cart. It would have nice to have had an ice machine on our side of the building. The breakfast offerings were rather sparce, but...

"This hotel needs to be shut down from the lobby to the rooms. The staff was very rude and argumentive. Pictures of the establishment were fake photos from over 10+years. The pool was shown in one pic but when arrived the pool was shut down for what look like years. When walking into the lobby it smelled horrible. The clerk looked as if she may have been an addict as she took my payment and forged my signature on the receipt. I switched from 3 different rooms, all were the same, bad smell, floors...

"Clean room and nice staff!"