"Staff at check-in was helpful. I had requested a room on the quiet side/away from the freeway, but the room assigned was on the freeway side. They quickly checked and found a different room on the parking lot side. Thank you! Unfortunately, the vent fan in the bathroom did not work! The room was clean and the bed comfortable. The breakfast was typical and adequate. I stayed there for 9 days! Not once was the room serviced, the trash was never collected, towels never replaced!! I mentioned this to the front desk staff at check out: he commented that not that it is acceptable, but there was a recent change in management and front desk staff, and that evidently all the communication issues have not yet been ironed out! Nice to hear, but as he stated, not acceptable service."