2/10 Sangat Buruk
Nicholas
22 Okt 2025
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I did not enjoy my stay at all! The room had clogged shiwer kitchen and bathroom sink. There was food inside the garbage disposal. Which did not work. We were giving a replacement room. Which was full of black mold! And smelly plus extremely dirty. So we went back to the original room. They had no maintenance to repair the plumbing from Friday check in till Monday. Which we left the property that Monday Morning to go out on the town. We returned to find out that our room keys were not work to the room. It keep denying us entry. We were then meet by a gentleman UNLOCKING our room door and exiting the room! He stated he was the maintenance. Their to repair the clogs and disposal. Only to find out he was going through our belongings inside of our room. When asked about does anyone let the guests know that maintenance would be coming a day and time. He then got angry and stated (im jus maintenance). I reported the incident to the office. Then 10 minutes later the maintenance guy came from the back building angry and approached me. He got close in my face and told me I lied on him. I ask the gentleman why did he have the deadbolt on the door locked to where we could not enter a room that I paid for and my belongings are inside. The gentleman then squared up to me in fighting position. Then stated (you stay right here I got something for you) By this time another worker whom was a women saw what he was doing and called the manager. She then yelled (Billy report to the office now).
Nicholas
Menginap 4 malam pada bulan Oktober 2025
