Search Hotels Near Montgomery Reservoir, Alma

"A.C. was adequate. Breakfast was your normal "

"The pillows need replacing as they were not comfortable at all. The rest of my stay was excellent!!"

"Upon arrival at 4:30pm on Fri 3/13 I was told our room was not ready and we would need to wait about 30 minutes. I told the young man we needed to get changed because we had an event at 6:00pm. We finally got checked in around 5:05pm. The room was not satisfactory! Lighting was horrible - the room was dark even with all lights on. There was no stopper in the bathroom sink; Only 1 mirror in the room and that was the bathroom. The bed/mattress was sunken in the middle - very uncomfortable. I reported the missing stopper from the sink on Friday night and even checked on Saturday morning to see if this had been reported. It never got fixed. The floor in the elevator and the area in front of the elevator on the 1st floor had spill spots the entire weekend. No one ever cleaned these black spots up. Our room did not get cleaned well on Saturday - spills on the tables and water spots on the Bathroom counter was not touched. Only thing done was they made the bed, Trash cans at the front entrance were running over by Sunday morning. I was very disappointed with this property. I have never seen a Marriott property look like or be maintained like this. Not to mention my bill showed Paid in full at check out but this morning I see a new charge to my account. When I called, the young lady said it's probably the charge for "incidentals" that they do at check in and it will "eventually" be refunded. OMG! I will NEVER stay at another Fairfield property again. Frances Mills"

"The staff is the best part of this place. The room was nice, comfortable and clean, not overly larger but nicely appointed. But the desk clerk at check-in went out of her way to put us in a quiet spot and then gave us recommendations for dinner. Housekeeping cheerfully supplied extra pillows and a blanket. Breakfast is a bit scanty, carb heavy but the coffee was good. It’s a basic place so you can’t expect Belshazzar’s feast, but a boiled egg would be nice. The breakfast room was clean and tidy. Recommend, especially as staff were so nice."

"All went well until I went to take a shower. The tub was really dirty and filled with hair. In addition to the tub being dirty, the tub was also clogged."

"Staff nice, our room was nice n clean... recommend "

"Easy check-in, very clean, good breakfast friendly staff"

"I made a reservation through Hotels.com, 3 days in advance. The night before our travel I received an email from Windham rewards confirming our reservation but it was for a smoking room not Non-smoking. I called the hotel phone number in the email and the woman who answered told me they had no reservation and the hotels.com wasn’t a legit 3rd party booking. (Even tho my email was from windham rewards.). I asked her manager to call me but that I had no confidence in this transaction so to cancel it if it ever came up on their system. I waited for his call on the day of travel, meanwhile I made another booking with another hotel. I finally got a call from the manager at 8pm the next night when I did a survey of the hotels.com booking. He proceeded to scream at me over the phone and then hung up on me. I would have slept in my car rather than stay here!"

"Thank You front desk for assisting us getting checked in a few minutes early. A special thank you to Peaches in housekeeping for making sure our room was ready when we arrived. Minus the lady bugs(which is beyond control) this hotel is my go to each time I’m in Douglas. "