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"The staff was amazing from check-in to check-out. They were consistently warm and welcoming. They answered questions and offered informed advice. The room was small but laid out beautifully, giving a sense of spaciousness and comfort. The location was wonderful. It was across the street from the train station. It is a five minute walk to the art museum. It is a two minute walk to the funicular which takes you up to the cathedral and restaurants and shops of downtown. A bonus for vegetarians and salad lovers: there’s a historic cafe in the train station with great food and coffee. And the setting is lovely. "

"Beautiful, quiet hotel. Well trained staff "

"The best hotel in town. "

"View of the lake is amazing. Location of the hotel is a bit out of town so not a lot you can walk to easily. Right next to the jazz but currently under construction."

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"Mountain View was super impressive! Room was clean, and staff was very pleasant and accommodating. The ambience of the hotel brings you back to the charm and luxury of hotels in the past, without the large price tag. I would definitely stay there again."