Hotel dekat Moon Lake

"Needs better accommodation for being a Hilton and more compassionate towards needs of customers. I was summoned to that area due to my sister’s Alzheimer’s demise and tried to spend time at her bedside I explained the situation to the staff and needed to check out early but the manager refused to refund the days I couldn’t stay. Shame on her. I lost over 300 dollars. Please stay away from this place"

"Nice hotel."

"Rooms very clean, fresh and organized. Staff were super friendly and helpful, breakfast was delicious and readily available. All accommodations were met. "

"Everything was great, but there is not enough disabled parking."

"The Hacienda was one of my favorite stays in a long time. It felt like home. Our room was clean and had such a different feel than your typical hotel room. Brandon, at the front desk was friendly and helpful in every way. On top of the beautiful historical hotel, the area of New Port Richey was outstanding. We will be back!"

"The hotel was very clean. The staff was very knowledgeable and helpful. Upon arrival we received water while checking in. Overall we had a great experience."

"We have been coming to this hotel for over 20 years when we are in town. It is always been a good place to stay and has been renovated over the years. The staff has always been delightful. We love the kitchenettes and the ability to cook outside on the grill. We’ve enjoyed staying here and we’ll always be coming back."

"Charging for parking . Charging for undisclosed fees."

"I didn't like the cash damages deposit required at check in( 60$). It was returned at checkout but there was no mention of it on the website when I booked and paid for my room online. If I didn't have cash in my wallet it would have been an extremely irritating inconvenience to go find an ATM instead of an irritating surprise. I asked the clerk if they rent to people who would damage rooms how would my personal safety and security be affected. He assured me there would be no problems. The...

"Nice place good breakfast, need new little coffee machine in room"

"Clea, helpful staff. Great breakfast!"

"Would definitely stay again. Matresses are firm. Only thing, I’d bring your own pillows they are too full and will kink your neck."

"The room was clean. The pillows were comfortable. Staff were friendly"

"They need signage for the office. You can not find it. Also ceiling fans in the bedroom would be an excellent add. "

"Staff was friendly, and room was very clean."

"*"

"Full of crackheads. First room was dirty hair in the tub dirt on the floors dirty sheets and blankets. Second room was next door to a couple who fought very loudly about drugs ALL DAY AND ALL NIGHT. Scared my son at one point it sounded like something was being slammed against the walls. Staff kept coming to “talk” to them but nothing ever happened and they never stopped."

"❤️❤️"

"Very comfortable for our 2 night stay."