Cari Kastel di Moon Township

"I picked this hotel in large part for the parking and airport shuttle which I confirmed with the front desk when I booked the room. I was told when I arrived to check in that the parking and shuttle were not available. I was told I could use the lot and shuttle next door for the same price of $10 a day because they have an agreement with the lot. They do not have an agreement with the lot, in fact I was told the agreement is not in effect because of noncompliance , and instead of paying $40 for...

"Fabulous play to stay. Front desk staff Carrie was so informative, cheerful and helpful. Great staff member. Give her a RAISE ! Room was very clean and spacious. Warm cookies when we arrived were wonderful. We would definately stay again when coming to Pittsburgh."

"Everything about this hotel is A+ the associates are friendly to room was clean and bed was comfortable the lounge is nice the bartender was excellent in making our drinks and the food was delicious, the airport shuttle driver was very friendly and helpful Definitely will stay here again 😊"

"Was given a smoking room after booking a NONSMOKING room. Lady at front desk asked me “smoking or nonsmoking” and when I said “nonsmoking” she said “I wasn’t giving you the option. We’re all booked you get what you get” and when I asked why I wasn’t being given what I booked she just stared at me. Shower didn’t get hot at all. Not even a little bit warm. There were at least 14 big box trucks parked outside at all times making parking a nightmare in an already small area. Could definitely tell...