Mooseheart hotel guide. Best Western hotel in Mooseheart, Illinois

"Excellent facility "

"Room was not cleaned well before check in, had to request new blankets due to being dirty. Walls had some kind of food smeared on it, bathroom floor still had someone else’s hair and also Barbie toys under sink on floor. Watched someone else’s kid pee in a chair next to the kitchen and when I told staff they said they would take care of it. Didn’t even ask me to show them what chair I was talking about. Watched for a while and never saw anyone come clean it. Hot tub was falling apart. Won’t be staying here again. "

"Everything was perfect "

"Pool was cold"

"My room was directly next to I 55 - noisy all night."

"Yes Breakfast was delicious & Service was great!!!"

"Housekeeping lady on her call out in the hallway super loud on speaker phone at 7:00 am .very disturbing woke up several rooms we all came out to tell her to please keep it down. Then at 10:00 hotel fire alarm went off for about 15 non stop .. all very disturbing for a hotel stay to try rest ."

"March 31, 2026 We booked for one night and stayed in the panoramic room! It is absolutely beautiful and a huge room. The room was very clean however the hallways and the room smell of older carpet. The rest of the building without carpet was very fresh.! staff was very attentive and spoke! We didn’t really use any amenities however we were told breakfast buffet was available for $18 and so was a bar!! I will be back for another staycation"

"Ernesto was fantastic simply because of his professionalism and attention to detail. "