Search Hotels Near Morikami Museum & Japanese Gardens, Delray Beach

"Everything was great! "

"Clean rooms, friendly staff"

"The windows were filthy. Couldn't even see our of them."

"Our stay at Opal had some positives, but the check-in experience and overall communication were disappointing and set the tone for the visit. At arrival, there was confusion around our reservation and very little proactive communication from the staff. We weren’t clearly informed about what was happening, what the delay was, or what to expect next. Instead of feeling welcomed, we felt like we had to keep asking questions just to understand basic details. Throughout the stay, this lack of communication continued in smaller ways—information wasn’t clearly shared, and we often had to follow up ourselves rather than staff anticipating needs or keeping us informed. To their credit, the hotel did offer some compensation (drink vouchers and breakfast), which was appreciated. However, those gestures didn’t fully make up for the initial experience and ongoing communication gaps. For a property at this level, I would expect a much more organized and proactive approach—especially at check-in, which is the first impression. With better communication and clearer coordination, this could easily be a much stronger guest experience."

"Air conditioning loud Very dated Good location Not too clean"

"Clean room easy check in "

"Staff were so friendly and easy to communicate with during our stay"

"Yes"

"Waiting hour for shuttle - was told I would receive call back. Didn’t. Bummer because we stay here every year and look forward to it each time."