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Quality Suites Morristown West

2.5 star property
Art Deco hotel with free breakfast and fitness centre

Choose dates to view prices

Quality Suites welcomes guests with a warm lobby centered around a relaxing fireplace. Enjoy practical amenities like an indoor pool, gym, and a substantial breakfast buffet each morning. Free WiFi keeps everyone connected throughout their stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning
The current price is Rp1.029.714
Rp1.202.191 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired Internet

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed - double
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Manley Plaza - 5 min walk - 0.4 km
  • Morristown Plaza - 3 min drive - 2.6 km
  • Cherokee Park - 13 min drive - 12.2 km
  • Great Smoky Mountains Expo Center - 15 min drive - 17.7 km
  • Cherokee Reservoir - 16 min drive - 7.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 65 min drive

Restaurants

  • ‪Huey Magoo's Chicken Tenders - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Hotel in the business district
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Quality Suites Morristown West. In addition to a fireplace in reception and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, coffee/tea in reception and smoke-free property
  • A front desk safe, a vending machine and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 82 rooms feature comforts such as air conditioning, as well as perks such as free Internet and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
8.4 out of 10, Very good, 1,037 reviews
The price is Rp1.547.328
Rp1.806.505 total
includes taxes & fees
16 Nov - 17 Nov
Best Western Plus Morristown Conference Center Hotel

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites Morristown West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Suites Morristown West?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Suites Morristown West on 23 Nov 2025 start from Rp1.029.714, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Suites Morristown West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Suites Morristown West?

Self-parking is free at this property.

What time is check-in at Quality Suites Morristown West?

Check-in start time: 2 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Quality Suites Morristown West?

Checkout is at 11 AM.

Where is Quality Suites Morristown West located?

Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mile (2 km).

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Reviews

Quality Suites Morristown West Reviews

6.6

6.6

Cleanliness

8.2

Location

7.6

Staff & service

5.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 116 out of 471 reviews
Rating 8 - Good. 127 out of 471 reviews
Rating 6 - Okay. 72 out of 471 reviews
Rating 4 - Poor. 67 out of 471 reviews
Rating 2 - Terrible. 89 out of 471 reviews

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Yes and yes
Stayed 1 night in Oct 2025

2/10 Terrible

trinity

Disliked: Cleanliness, property conditions & facilities
One of the mattresses had dried blood. Breakfast wasn’t there on Saturday and Sunday. Two out of the 3 days of our stay. Black mold on the ceiling and walls where the roof had leaked. Had to change the filter on my CPAP because it got mold in it. I stay at Quality Inns quite frequently and I was very disappointed. We would have asked for a refund if we would have not booked online. The woman that checked us in was very nice and professional. The pool was decent and better than other hotels we have visited.
Stayed 3 nights in Oct 2025

2/10 Terrible

Maribel

Disliked: Cleanliness, property conditions & facilities
First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund
Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Charlsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alyssa at the front desk was awesome we had a great stay over all the only problem was that the younger guy with black hair was kinda rude when we first checked in because I was paying with cash
Stayed 2 nights in May 2023

6/10 Okay

David

Nothing special
Stayed 2 nights in Jul 2023

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

My Kingdom For A Pillow

Overall, a good stay. The most disappointing element was the bed pillows. I frequently with my own custom made memory foam pillow. In my haste, I forgot it on my bed at home. The hotel's pillows are far too soft and too small.
Stayed 1 night in Jan 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities
The room I was in could definitely use an uprade, bathroom needed an exterminator and work on sink faucets, toilet and tub faucets. AC /heat unit runs continuously, no auto setting and no heat at 40 degrees. I have stayed there before and all was good, guess I was in an older part this time. I like the location, it is near my family.

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Let’s start with the good; beds were comfortable and no bugs. The bad; mold and holes all over the ceilings, dirty shower, cobwebs hanging from the ceilings, chapstick and Cheetos in the pull out bed, mattress on the pull out couch was covered in brown stains….the non smoking hallway smelled horrible of both cigarette and weed smoke.
Stayed 1 night in Nov 2023

6/10 Okay

Karmen

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs: Deep Clean & Customer Service

The hotel really needs to be deep cleaned. The entry smelled of dirty mop water. The front desk clerk..didn’t get his name no name tag- did not greet us and was VERY RUDE!!
Stayed 1 night in Aug 2023

4/10 Poor

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is disgusting. The bathroom was dirty upon arrival with hair shavings. Bathroom water didn’t work either. 10/10 do not recommend this hotel.
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible - regretted it right away.
Stayed 1 night in Dec 2023

2/10 Terrible

Dyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities
I’ve stayed at many cheap hotels over the years and this was the worst. Shower head broken. Water was luke warm. Front desk kid was not friendly…rolled his eyes at me when I asked for a replacement key. People talking next door all through the night and the walls did nothing to muffle the sound.
Stayed 1 night in Mar 2024

2/10 Terrible

Jacki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we was put in the bed had been slept in was just made up it was dirty there was stains all over carpet as well as a roaches crawling on night stands so went bck to desk and got another room which wasn’t to much cleaner vent was broke in bathroom room smelled horrible overall disgusting so disappointed
Stayed 2 nights in Oct 2022

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty!

It had stains on the curtains and one on the floor. The bathroom sink did not drain properly. The pull out couch bed was so dirty that you wouldn’t want to sit on it let alone sleep on it. There was no management around to talk to. We stayed one night and left and went somewhere else for our second night.
Stayed 2 nights in Apr 2023

10/10 Excellent

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Checking in was a breeze and the front desk fella Cody (I think that was his name) made it really easy. Room was easy to find with his directions. However the room was not clean, floor and couch had multiple stains on it, The walls had moisture damage and had mold and were literally separating from the sheetrock. Room smelled of smoke and phone was yellowed from obvious smoke damage. Was suppose to be a NON smoking room but at one point I think it was. Overall I was not pleased and ended up leaving the hotel early due the room and not feeling well (allergy to smoke)
Stayed 1 night in Feb 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible Stay

My husband and I rented a room, room 125 for one night and had our daughter and her family with us. I paid 128.00, as soon as i went in the room, it reeked of mildew and mold. There was mold over top of the shower, the tub was cracked, the AC didnt work well at all, at least three bulbs were burnt out or flickering on and off. It looked like the door to the room had been pried apart. Also checkout is at 11 am and housekeeping started knocking on the door about 9:45. And to top all of this there was ROACHES in the bathroom. There was nothing at all good to say about this stay, i would not recommend this place to no one. Even the sofa bed was rusted and filthy, which is where my 5 yr old grandson was supposed to have slept. Im very disappointed with my stay, and it was a complete waste of my money. Please do not stay there.
Stayed 1 night in Jul 2022

4/10 Poor

Lora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in this hotel.If we weren’t so tired from traveling , we would had left. Rooms were not the cleanest. No hot water to shower, mold on ceilings, parts of the ceiling falling down in pool area.. took us over 20 mins to check in because the employee kept taking phone calls , mind you my husband just had his foot amputated two weeks ago , so very noticeable) No sheets , pillows or blankets for pull out. No pool towels. The breakfast was ok but all the juices was watered down not many healthy options. Very Basic. The beds set very high off the ground making it very difficult for my disabled husband and son. Shampoo was also empty. I had to go ask for the pull out items and 3 other people were there because of their room conditions. This hotel gives the brand name a BAD look… someone needs to look into it. We stay at others and they are very nice and easy and fast check in.
Stayed 1 night in Oct 2025

4/10 Poor

Roberta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was dirty and in disrepair. The phone in our room didn't work.
Stayed 1 night in Oct 2025