2/10 Sangat Buruk
Maxim
Bepergian bersama keluarga
28 Des 2025
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hollowing noise in the room, the high pitch dies away and comes back at intervals, which I identified later as a loud noise from the worked-down washing machine in the technical room. The Receptionist Lady, when asked, suggested that I turn up the TV and she'd see about the noise in an hour or so. Rude, but nothing compared to what happened next.
My wife turned the shower on, and at the same moment, a hose connecting the TOILET got disconnected, and started to spray the room, forming a huge paddle on the floor.
Luckily, there was a key on the water pipe coming out of the wall. I shut the water off, and my wife and the kid started to mop the water from the floor into the sink.
I went to the report the accident to The Recetionist Lady, who got agitated, did not wait until I finished my sentence and rushed to the room.
My wife opened the door, and when I came in The Receptionist Lady was already raising her voice in our general direction (my wife and son and me), repeating without stopping: "you've ruined the room", "how did you break it?", and something unintelligible about $700.
The Receptionist Lady then stormed out of the room, saying I need to follow her and get some rugs to mop the floor. To my repeated request to change the room, she started to repeat loudly: "You've ruined one room already!"
I followed her to the reception desk, where she did threw me some rags, and SLAMMED THE DOOR OF HER OFFICE IN MY FACE!
After which we packed and left to find another hotel.
Maxim
Menginap 1 malam pada bulan Desember 2025