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Ulasan untuk Protea Hotel by Marriott Mossel Bay

4 out of 5
Protea Hotel by Marriott Mossel Bay
Corner Of Church And Market Street, Mossel Bay, Western Cape

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 103 dari 219 ulasan" "
Penilaian 8 - Bagus. 84 dari 219 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 219 ulasan" "
Penilaian 4 - Buruk. 4 dari 219 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 219 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Edwin

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Frank, Fairhaven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unser aufenthalt war perfekt. Das Personal sehr nett alles sauber und wir haben uns sehr wohl gefühlt.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Trond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tomoko

Disukai: Kondisi & fasilitas properti
The bedding was excellent quality!!
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Dee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Garden Route - Mossel Bay
The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay in Mossel Bay
Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 2 Feb 2024
Dear RaymondThank you for taking time to review our property, we value your feedback. Thank you for bringing the noise issue under our attention, we are attendinf to this.Regards,

10/10 Sangat Bagus

suzanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful time thank you very much
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 30 Jan 2024
Thank you Suzanne for taking time to write a review, we value your feedback.It was our pleasure to host you.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 22 Jan 2024
Thank you for your review, we value your feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 22 Jan 2024
Thank you for your review, we value your feedback.

10/10 Sangat Bagus

Sara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 22 Jan 2024
Thank you Sara for your review, we value your feedback.

10/10 Sangat Bagus

Laura

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
perfect for a short stay!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 22 Jan 2024
Thank you Laura for your review, we value your feedback.

10/10 Sangat Bagus

asiphe

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 27 Des 2023
Thank you for reviewing us, we value your feedback.

6/10 Cukup Baik

Robert

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Could be better!
Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 23 Okt 2023
Dear Robert, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Mossel Bay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology .We’ve noticed that you marked us down on wifi, cleanliness,maintenance & upkeep, at a time convenient to you please give us more detail with regards to the maintenance issues you've experienced. . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Mossel Bay. Kind RegardsProtea Hotel by Marriott Mossel Bay

8/10 Bagus

Kyle

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 23 Okt 2023
Dear KyleThank you for your review.Kind RegardsProtea Hotel Mossel Bay

10/10 Sangat Bagus

STEPHEN

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Alice

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk is there 24/7. Keeps us aware of any crimes within the perimeter.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Maureen

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Barry, Basingstoke

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very noisy child a few doors away and the noise travelled across the marbled floors. We are at the hotel and tbh the food was the worst we have experienced on our trip. The room and bed were nice. Nice view over the harbour. The wardrobe was cheaply made and looked like it was about to fall over

4/10 Buruk

Robin

Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Werner

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Renovierungsbedürftiges Hotel. Nicht Marriot Standart. Hat schon bessere Zeiten gesehen. Das Restauran war OK. Personal im Restaurant sehr freundlich

10/10 Sangat Bagus

Modesta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

8/10 Bagus

André

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Schöne Anlage . Sehr gute Lage. Bad hatte Belüftungsprobleme . Muffig
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we arrived late and in the rain. We were greeted at reception by a super member of staff who offered us a glass of sherry. The room was fantastic and comfortable. We opted for dinner at the hotel restaurant which was absolutely delicious. In the morning another friendly staff member at reception gave us free tickets to a local museum.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 7 Jul 2022
Dear Brian Thank you for your feedback. Kindest Regards

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just a 1 night stay. Unfortunately room 414 was against the street so a lot of noice from traffic going to the harbour. The occupant of room 413 under our unit was cooking with his door open so all the odor went up to our room. Friendly staff, good breakfast.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 7 Jul 2022
Dear Thank you for your feedback. Kindest Regards

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Protea Hotel by Marriott Mossel Bay pada tanggal 7 Jul 2022
Dear Patrick Thank you for your score, we value your feedback. Kindest Regards

10/10 Sangat Bagus

cATHERINE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay at the hotel was excellent. The staff were very helpful and friendly. The hotel was modern with great facilities. The room was delightful, spacious and modern with a superb bathroom. We had a balcony with lovely views of the ocean. The restaurant was very good and the food was delicious.
Menginap 3 malam pada bulan Januari 2022

10/10 Sangat Bagus

Roland

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2021

10/10 Sangat Bagus

Christina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and clean
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Dewald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What a wonderful experience all around, from check in to restaurant to check-out. Definitely recommend to anyone who would like to enjoy professional service with a smile
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

A

Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
The Protea has an excellent restaurant. Breakfast was wonderful, though quite pricey. The staff was very helpful throughout our 3 night stay. A major dislike was the bathroom in our room. They went for style over functionality. Glass walls, no hooks anywhere, a half door for the shower, etc. They put a card in the bathroom to encourage re-use of towels, which I almost always do. But this was just a weak effort to pretend to be eco-friendly since there was no place to dry the towels so as to be able to use them again. So they went onto the floor, along with the clothes we were taking off or putting on. A re-do is really called for but probably can't happen at this point.
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

Agustin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hermoso lugar y vista.
El hotel en general está hermoso. Una gran vista. La gente que atiende muy amable y la comida espectacular. Muy buena opción
Menginap 1 malam pada bulan Mei 2021

8/10 Bagus

Gabriele

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Heena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, comfortable room. Good food at the restaurant although service could be improved with more staff. Good wifi.
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Val pada tanggal 17 Nov 2020
Thank for staying with us, we value your feedback. Take care and kind regards Val Johnson Protea Hotel by Marriott Mossel Bay

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Val pada tanggal 17 Nov 2020
Thank you for staying with us, we value your feedback. Kind Regards Val Johnson Protea Hotel by Marriott Mossel Bay

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
The stay was good. We just had one down fall as our booking stated that our room will have a deep soaking bath tub, but we only has a shower and a few other things were listed on the booking that we did not have in our room. Other than that we enjoyed our stay
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Zohra

Menginap 1 malam pada bulan Agustus 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
property looked good on Expedia website. Room was actually much better looking than practical, as there wasn't any room to move once cases were open on the floor. There was an overpowering smell of drains which was reported, but not addressed, and on our entire journey across the country, this was the only place with no access to BBC or Sky news. Restaurant manager didn't know where they had any hand sanitizer which didn't inspire much confidence and we both had gastric issues after eating here. They took £25 off the bill but I would not recommend this hotel as being good Value for money
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

EW

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Awesome service, good value with a great restaurant and brilliant friendly service
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Val Johnson pada tanggal 2 Apr 2020
Dear EW Thank you for your review with your recent stay with us. We appreciate your feedback and trust you are keeping well and safe during these trying times we are all facing. Yours sincerely Val Johnson Protea Hotel by Marriott Mossel Bay

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastisk sted. Ufatteligt at de ikke kan få dørklokken koblet fra, så vi også skulle høre på det fra de omkringliggende værelser?
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Gillian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What better way to sleep , eat , and make your own Gin. Spot on . Loved it
Before we made our Gin
Make your own Gin
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

G J

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Cathrine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Supert! Solsengene er ikke så komfortable, alt annet er bra!
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Kirsty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Why would you stay anywhere else?
Lovely hotel, fantastic staff. Front desk I think were the best I have ever encountered. If you are in the area, stay here.
Menginap 1 malam pada bulan Januari 2020