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Ulasan untuk Terama Ski Lodge

2.5 out of 5
Terama Ski Lodge
101 Goal Post Road, Mount Buller, VIC

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 21 dari 34 ulasan" "
Penilaian 8 - Bagus. 8 dari 34 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 34 ulasan" "
Penilaian 4 - Buruk. 1 dari 34 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 34 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ana-Maria

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great time. It's very family-friendly.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Terama Ski Club pada tanggal 20 Jul 2023
Glad you enjoyed your stay.

10/10 Sangat Bagus

Thidaporn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love to stay here. The staff is very friendly. The place is very clean and awesome breakfast.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Terama Ski Club pada tanggal 7 Jul 2023
Glad you enjoyed your stay.

10/10 Sangat Bagus

Suphatra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Short distant to town center and snow fields.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Terama Ski Club pada tanggal 24 Sep 2022
Glad you enjoyed your stay

10/10 Sangat Bagus

SHUNYA

Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Terama Ski Club pada tanggal 5 Sep 2022
Glad you enjoyed your stay.

10/10 Sangat Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best places to stay at Buller
Great place to stay. Clean and tidy with friendly staff.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Terama Ski Club pada tanggal 25 Jul 2022
Glad you enjoyed your stay.

6/10 Cukup Baik

Jon

Menginap 2 malam pada bulan Juni 2022

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas
The manager and the staff was rude and the staff is sitting in the lobby and watching everyone that what they are doing, must say the level of privacy was not high.
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Terama Ski Club pada tanggal 14 Jul 2021
Hi, I'm Sorry you found our managers to be unfriendly. We have had nothing but good comments from other guests. Unfortunately at this time of Covid 19 we need to make sure all protocols are followed. This includes making sure every guest signs in on the attendance record and the Victoria contract tracing app. I do apologize if this made you feel unwelcome but it is something we all need to do. I hope your stay was otherwise pleasant.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021

8/10 Bagus

Ashish

Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Terama Ski Club pada tanggal 6 Jul 2021
Thank You. Glad you enjoyed your stay

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was really clean and had great breakfast variety.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 1 Sep 2019
Thank you for you response. I'm Glad you enjoyed yourselves.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 15 Agu 2019
Thank you for your rating

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely lodge members, fantastic lodge manager. Facilities are dated but the cleaniness makes for it. Really enjoyed our stay :)
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 12 Agu 2019
Thank you for staying with us. I'm Glad you enjoyed yourselves.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 12 Agu 2019
Thank you for staying with us. I'm Glad you enjoyed yourselves.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No TV in the room is the only set back. Otherwise perfect
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 7 Agu 2019
Glad you enjoyed your stay.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s clean. It’s not too far from the Village. I like there’s a kitchen for everyone to use.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Terama Ski Club pada tanggal 4 Agu 2019
Thank you. I'm glad you enjoyed your stay.

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Holiday Disaster
Word of Warning! If you're a family who wanted a good holiday, you better look somewhere else. We are a family of 8, paid top $$$ to this lodge. We're expecting to relax & have fun but ended up having a bad experience here.We experienced being made fun by 4 drunk blokes who are starting trouble to one of our family member,it could get more worst if we didn't call the managers Rhys & Jenna as they are not aware of the trouble thats happening. We also had trouble with 2 girls pulling out our laundry in the middle of the washing cycle, its in the basket, it stunk and dripping wet (never heard people can jsut do this),It ended up that these 2 are friends of one of the Manager Jenna. When we asked them why did they do that, Maddi said it's their privilege to use the laundry as members of ski club,I wondered, we're guest who paid in full & didn't know that members have rights to pull our your laundry in the middle of the cycle. The laundry is the part of the package & one of the reasons why we chose to stay here, but never thought they'd be rude people like this.I ended up rewashing our clothes,I was stressed rushing until the last minute of our check out. The managers didn't even apologies or said anything at all.They thanked everyone else by us.We are saying this as so no one would experience what we had.The place is near the attractions & have a very basic breakfast but we will never ever forget this bad experience we had in this lodge.Place could be perfect with good Management
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Terama Bookings pada tanggal 29 Jul 2019
Hi Jane I am sorry that your stay was disappointing. Normally we don’t have any problems or issues as see by our other good reviews both on this website and other sites. Its unfortunate that other guests treated you unkindly but am please to hear that our manages were approachable and resolved this issue for you. Our small laundry facility is not used by most guests staying 1 to 4 nights. The laundry is shared by all and unless you are there to empty your completed load it is reasonable to expect someone else to place your completed laundry in a basket so they can use the washing machine. Thank you for taking the time for your feedback

8/10 Bagus

Pauline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice little lodge with shared kitchen facilities. Not too far from the Village Plaza
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Terama Ski Club pada tanggal 25 Jul 2019
Thank you for staying with us. I hope you enjoyed yourself.

10/10 Sangat Bagus

Flower

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed staying at Terama ski lodge. Service is nice and room is clean. Facilities are very good.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Terama Ski Club pada tanggal 11 Jul 2019
Thank you for staying with us. Glad you enjoyed yourselves.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and good location, the staff were friendly
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Terama Ski Club pada tanggal 4 Jul 2019
Thank you.Glad you enjoyed your stay.

10/10 Sangat Bagus

Alice, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice lodge, closer to bus stop
The room is clean and comfortable, and most importantly the heater is functioning, especially in this winter time, not only in the room but also in bathroom as well. The owner is very friendly and we did enjoy a lot during the stay. Definitely will recommend this lodge to friends.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Shane Booth pada tanggal 19 Sep 2018
Thank You I'm glad you enjoyed yourselves.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Caters for every need, while being warm and comfortable.
Menginap 2 malam pada bulan September 2018
Tanggapan dari Shane Booth pada tanggal 19 Sep 2018
Glad you enjoyed yourselves.

10/10 Sangat Bagus

Loo, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel clean and comfort.
Hotel very near to the village square, also having shuttle service to the hotel toward to ski school and village. Manager Shane is a friendly man, help us anything we want.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Shane pada tanggal 8 Sep 2018
Glad you enjoyed your stay. Hope to see you again.

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lodge was as discribed
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Terama Ski Club Bookings pada tanggal 2 Agu 2018
Thank you

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Warm and cozy. Close to shuttle stop. Great kitchen facility with everything you could possibly need. Plenty of space to bring your own food, large fridge shelf and cupboard allocated to room in kitchen. Clean rooms with big double cupboard. Comfy beds. Clean warm share bathroom, warm water. The lodge was full when we were there and we never once had to wait for a toilet or shower. Friendly managers. Good board/ski store. Handy warm drying room for outer clothing. Lockers for valuables. Quiet times from about 10pm-7am which was great as we were traveling with kids. No shoes to be brought inside, which kept it clean, so bring slippers. If you don’t mind sharing facilities, then book it for sure. We can’t wait to stay again.
Menginap 4 malam pada bulan Juli 2018
Tanggapan dari Terama Ski Club Bookings pada tanggal 23 Jul 2018
Thank you for your comments. I'm glad you enjoyed yourselves.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great management. Room just a tiny bit small and a tv in lounge would be nice
Menginap 5 malam pada bulan Juni 2018
Tanggapan dari Terama Ski Club Bookings pada tanggal 5 Jul 2018
Thank you for your review. Although we don't have a tv we find people talk to each other and make new friends. Glad you had a good time.

10/10 Sangat Bagus

Jane, Melbourne

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Friendly staff, clean and very warm small room. Kitchen is big and functional.
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Terama Ski Club Bookings pada tanggal 3 Jul 2018
Thank you for your review.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

caz, adelaide

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely lodge which had all the amenities needed.
Perfect location, great feel. Mgrs were terrific. We loved our stay.
Menginap 7 malam pada bulan Juli 2017

6/10 Cukup Baik

jimmy, melbourne

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good spot BUT
Pros - We were able to check in early (thanks to good timing) - Good spot - walking distance to village centre - Nice manager and Mrs. They were able to help with a few things - Breakfast included (toast and cereal) which was fine - cheapest I could find on the mountain Cons - NO LOCKS ON YOUR ROOM DOOR - purely for this I wouldnt stay there again. No way to secure your belongings in your room. Spent the whole time wondering if anyone was going to steal my belongings. - kids being noisy and we even heard them say "go into that room, they aren't here at the moment anyway". - strip your own bed and empty rubbish before you leave (bit of a downer on service)
Menginap 1 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Tash

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
The staff were extremely friendly and helpful. Rooms are clean and tidy. Fantastic budget accommodation, highly recommend.
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First time to Mt.Buller.
Terama ski lodge is a very nice and comfortable lodge. The central heating is a godsend. Chris the host/manager is very helpful and friendly. I wouldn't hesitate to recommend this lodge to anyone looking for quality and inexpensive accommodation on Mt.Buller
Menginap 2 malam pada bulan Juni 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall the room is warm and clean! Breakfast is basic, Communit area is clean! Happy to stay again!
Menginap 1 malam pada bulan Juni 2017