Search Hotels Near Mount Mugga Mugga Nature Reserve, Canberra

"Really great size room. Unfortunately it had been cleaned with a lot of bleach and the smell was overwhelming. Asked to change rooms but alternative was in a noisier part of hotel. The smell reduced the confort of the stay, the room and bathroom were however very clean which was a positive. Dinner in the restaurant was excellent, good sized, quality meals that were tasty and good value. Especiallly appreciated kids menu for our 11yr old. Staff were friendly and helpful at all times and the hotel is always extremely well presented. Bleach smell aside we had a good stay and will continue to choose this hotel for future Canberra stays as it close to the DFO, Manuka and all the sporting events but doesn't feel to busy or overcrowded."

"Great staff very clean good parking "

"Booked three nights for my family in adjoining rooms for the Canberra Marathon - amazing rooms, great staff that assisted us with checking in, amazing restaurants and food options in the hotel and surrounding area, and great location as a base for marathon weekend. Highly recommended. "

"Was just average. Clean tidy and soulless. "

"The room stinks like a public toilet"

"parking easy at front of hotel, close to railway station"

"Return customer. Always love staying here. "

"The villa was spacious and looked nice from the outside. Inside the spa bath was dirty with dirt marks and the shower gel and shampoo dispenser was empty. We asked reception to clean the spa bath and fill the dispenser and they just gave me mini shampoo bottles etc. They said as for cleaning depends if staff are available. I asked for a hairdryer they said its been stolen. We requested a late checkout and lady demanded us to be out on time as they had big group coming to stay. The next day they made the bed but left the rubbish and provided no fresh towels we had to collect them There were 2 guys staying at villa next door who chucked meat in our bins so bin guy had to take away bin he said he almost vomited. On the last day there were flys in the villa plus cockroach and bugs in spa bath. The lady also advised the outdoor pool was under maintenance and closed so we couldnt use the pool and the bistro was closed. The accomodation was very far from shops and tourist atrraction. It seemed the staff only wanted to do bare minimum. The accomodation was average and run down. On the morning of our late checkout the reception called me at 10.30am as they forgot we had requested late checkout. I felt they were implying us to hurry and leave. We didnt feel welcomed. I was really disapointed! It was a clear case of false advertising and i dont recommend staying here for the price. The customer service was appalling and one lady was rolling her eyes at reception."

"Underground car park had a very low concrete beam scraped paint off our car roof we had no way of avoiding it mattresses had no bed protection"