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Ulasan untuk Comfort Suites Mount Vernon

2.5 out of 5
Comfort Suites Mount Vernon
404 South 44th Street, Mount Vernon, IL

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 581 dari 1001 ulasan" "
Penilaian 8 - Bagus. 271 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 77 dari 1001 ulasan" "
Penilaian 4 - Buruk. 40 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 1001 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Debbie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the new shower area ! Nice to walk in a shower and not have to stand in a bathtub
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Heather-GM pada tanggal 20 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay as well as the newly remodeled bathrooms. We hope to see you again in the future.

10/10 Sangat Bagus

Lindsay

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Love the breakfast options, the 24 hour pool and hot tub were amazing, and it was really clean and comfy. Great stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Heather-GM pada tanggal 20 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Harry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Newly renovated! Clean! Comfy.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Heather-GM pada tanggal 17 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Mike

Bepergian bersama keluarga
Very nice stay, no problems at all.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Heather-GM pada tanggal 14 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Melissa

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Has pet area. Os super clean. Staff very friendly.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ruth pada tanggal 13 Mei 2024
Thank you for staying with us.

10/10 Sangat Bagus

Davion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super easy to find and quiet town
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Heather-GM pada tanggal 6 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Bagus

Bruce

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was fine except the walls were not insulated enough to keep us from hearing the people in the room next to us that talked ALL night long.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 6 Mei 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Sangat Bagus

Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 2 Mei 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Sangat Bagus

Gregory

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very courteous staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 1 Mei 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff. Clean rooms and good breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 29 Apr 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Bagus

Debbie, Searcy

Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great, rooms were nice and good space for dogs outside. The only downside was how hard/firm the beds were. I kept waking up because I would be hurting and have to roll over. Overall, good value.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 22 Apr 2024
Thank you for staying with us. We do apologize for the discomfort of ours beds. We hope to see you again in the future.

10/10 Sangat Bagus

Gary, De Soto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access, good food nearby.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ruth pada tanggal 18 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Sangat Bagus

Hans

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff, easy check-in. The pool is open 24 hours and our room was spacious, furnished nicely and clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Heather-GM pada tanggal 17 Apr 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Leslie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay and the hotel!!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ruth pada tanggal 5 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Barbara, Blairsville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was very pleased with everything from the new bathroom shower and towels… to the nice breakfast to the comfy chair and ottoman to the very helpful gal at check in. I will definitely return
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 4 Apr 2024
Thank you for staying with us we are glad you enjoyed your stay and we hope to see you again in the future.

2/10 Sangat Buruk

Kim

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ants, Ants, Ants. We woke up to ants between the beds and a few in the beds. We abruptly got up, no showers, no bathroom and no breakfast. Even found a couple in the car 45 minutes down the road! Gross! Manager said it is a known issue and that the first floor rooms have experienced it since the bathroom remodels and the bug guy comes the first of every month. Gave me a $25 credit for future room and an apology…beware before you stay here unless ants are your thing!! I have videos that I cannot attach.
Tanggapan dari Heather-GM pada tanggal 4 Apr 2024
We do apologize for the inconvenience you had during your stay with ants. Yes we were aware that there had been ants on the first floor which we have sprayed ourselves but the remodel had just been completed and pest control that comes monthly to do preventative hadn't spayed yet due to the rooms just coming back on market.

10/10 Sangat Bagus

TARA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 4 Apr 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

2/10 Sangat Buruk

Eddis

Muy mala experiencia
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 28 Mar 2024
Le pedimos disculpas por la experiencia que tuvo durante su esadia en el hotel! Esperamos que nos brinde otra oportunidad en el futuro para brindar un mejor servicio.

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay! The staff was fantastic
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 28 Mar 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tv easy to operate and guide provided Comfortable beds an nice pillows Excellent lamps /lighting Clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 25 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ruth pada tanggal 1 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Brandi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The gal at the desk was amazing! She was personable and our 2 parties got to be next to each other!!!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 18 Mar 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Bagus

Courtney, Rosiclare

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was good, no real complaints. Construction going on. Rooms were clean. Beds were okay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 18 Mar 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Bagus

Dawn

Bepergian bersama keluarga
Staff were lovely and the room was nice. Don’t love the new bathroom design because there are no hooks in there to hang anything and the soap holder in the shower is not practical because the soap falls through to the floor. I loved that there are tons of outlets and lights in the room. Lots of construction going on there so the lobby was a mess and I couldn’t get a first floor room which was disappointing. Good breakfast!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 12 Mar 2024
Thank you for taking the time to leave feedback. We hope to see you again in the future.

6/10 Cukup Baik

Sarah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Pool and hot tub were both freezing cold. Beds were comfortable. Very friendly staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 12 Mar 2024
Thank you for taking the time to leave feedback. We apologize for the inconvenience of the hot tub and pool being cold.

10/10 Sangat Bagus

Kathy

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 12 Mar 2024
Tank you for staying with us. We hope to see you again in the future.

8/10 Bagus

Jim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is under renovation, but still in very good condition. Clean and usable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 11 Mar 2024
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again in the future.

2/10 Sangat Buruk

Gretchen

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Our room was next to the mechanical room, this should not be a suite. It was loud all night long. The bed was awful, hard as a rock with a big dip in the middle. There was Pet hair all over the pull out bed as well.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Heather-GM pada tanggal 8 Mar 2024
On behalf of our staff we would like to apologize for failing to meet your expectations with your stay. We hope you give us another chance in the future to provide you with a better more comfortable room for you and your family.

8/10 Bagus

Stanley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A nice stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ruth pada tanggal 7 Mar 2024
Thank you for staying with us and for your feedback.

10/10 Sangat Bagus

Laura

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ruth pada tanggal 29 Feb 2024
Thank you for staying with us.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ruth pada tanggal 27 Feb 2024
Thank you for staying with us.

10/10 Sangat Bagus

Kathryn, Overland Park

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed our overnight stay. The room was clean and up-to-date. There was lots of hot water in the shower. The breakfast was tasty. We slept well
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 26 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay, and we hope to see you again in the future.

10/10 Sangat Bagus

Kent

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reason for only 4 stars on condition and facilities is currently working on remodeling. Great new shower!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 22 Feb 2024
Thank you for taking the time to leave feedback. We are glad you enjoyed our newly remodeled rooms and we hope to see you again in the future.

2/10 Sangat Buruk

Victoria

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 22 Feb 2024
We apologize for not meeting your expectation with your stay. We hope you will give us another chance to provide you with better service in the future for we are currently updating our guest bathrooms during this remodel.

8/10 Bagus

Linda

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 21 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Joseph

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 20 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was clean and the staff very friendly. The only “complaint” would be the noise which was because of hotel remodel. Construction from 8 am to 8 pm
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 19 Feb 2024
Thank you for taking the time to leave feedback. We hope to see you again in the future.

8/10 Bagus

Tim

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ruth pada tanggal 16 Feb 2024
Thank you for staying with us.

8/10 Bagus

joan

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Heather-GM pada tanggal 25 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Sangat Bagus

Nancy

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 25 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

8/10 Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Quiet stay for one night with our pets, a dog and cat. Perfect ground floor room for animals. Very friendly staff. We will use again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 14 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we look forward to seeing you again in the future.

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well run.
Tanggapan dari Heather-GM pada tanggal 12 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

6/10 Cukup Baik

Debbie

Disukai: Staf & layanan
Under construction
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ruth pada tanggal 10 Feb 2024
Thank you for staying with us.

8/10 Bagus

Diana

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Heather-GM pada tanggal 25 Mar 2024
Thank you for staying with us. We hope to see you again in the future.

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Heather-GM pada tanggal 5 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ruth pada tanggal 5 Feb 2024
Thank you for staying with us.

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable and dog friendly
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Heather-GM pada tanggal 1 Feb 2024
Thank you for staying with us. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean and quiet. Bathroom water temp could have been hotter. Pressure was amazing in the shower. Renovations in progress but didn’t affect our stay. Was disappointed there was no waffle machine for breakfast. My daughter had her heart set on a waffle. I’ve never been to a hotel that didn’t have one. Their Choice Hotel ad even advertises their waffles. Disappointing.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ruth pada tanggal 31 Jan 2024
Thank you for staying with us and for your feedback, We apologize for the waffles not being available.

8/10 Bagus

Carol

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
the place was under construction so we were in the part that still needed to be completed
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ruth pada tanggal 29 Jan 2024
Thank you for staying with us.

6/10 Cukup Baik

Robert

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ruth pada tanggal 29 Jan 2024
Thank you for staying with us.