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Ulasan untuk The Crestview

2.5 out of 5
The Crestview
901 E. El Camino Real, Mountain View, CA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 310 dari 820 ulasan" "
Penilaian 8 - Bagus. 295 dari 820 ulasan" "
Penilaian 6 - Cukup Baik. 134 dari 820 ulasan" "
Penilaian 4 - Buruk. 59 dari 820 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 820 ulasan" "

8,4/10

Kebersihan

8,0/10

Staf & layanan

8,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
I’ve stayed at this place before! Room was clean and renovated. This time, my room was dirty. There was hair in the bathroom sink counter and hair in the shower. Also a dead spider. Additionally for check in - they were supposed to send a code so I can get through my room door. Didn’t get the message about my check in codes and contacted hotels.com to inquire.
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Victoria

Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Gali

Menginap 4 malam pada bulan Juni 2022

8/10 Bagus

Charles

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I liked the self check-in. Self-parking was convenient. Room was clean. The bed was surprisingly comfortable. The only negative was the mini refrigerator never got cold.
Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel has no staff in site. Our door didn't recognize the provided access codes, probably because the lock was broken. But with nobody on site and nobody responding to emails / calls we were stuck and couldn't enter the room. An exceptionally bad experience. Also, the gym has multiple fitness machines but only on treadmill was working.
Menginap 4 malam pada bulan Juni 2022

6/10 Cukup Baik

Wendell

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Smelled like fish. Although staff offered me for a room transfer but my clothes already stinkef
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Philip

Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

Derick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Monika

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2022

8/10 Bagus

Daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Lots of little things weren't great. The first code to the room didn't work and had to be reset. The tv remote didn't work when we arrived. There's no fan in the bathroom, so it remained steamy after showers. A light switch was broken, the tp holder wasn't properly attached to the wall, so tp slipped to the floor when used. Stairwell was full of trash the whole weekend. Overall, the stay was fine, despite these annoyances.
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Kevin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Love the self check in.
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2022

10/10 Sangat Bagus

Christian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Januari 2022

10/10 Sangat Bagus

Jerome

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is nice ancd well located
Menginap 4 malam pada bulan Januari 2022

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay, wonderful staff!
Check in was smooth and staff was beyond friendly. Very clean and maids were professional and respectful.
Menginap 4 malam pada bulan Januari 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I will choose this hotel again!
Very nice staff and comfortable room.
Menginap 3 malam pada bulan Desember 2021

8/10 Bagus

Doo Jin

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

Sherri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The chair was a bit uncomfortable as it pushed you forward, not easy to relax in that position. Other than that, we loved our stay. Thank you.
Menginap 14 malam pada bulan Desember 2021

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Easy check in for a quiet, comfortable night
Check in was online, room was very comfortable and surprisingly quiet, and the water pressure in the shower was great. Plenty of parking and extremely convenient location on El Camino with close access to 85.
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Kwok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, simple, value stay
This is a perfect place for me. Just clean and comfortable stay. There a workout area that I did not use. Business center which is closed due to Covid. But just simple in/out a place to sleep and rest. Comfortable beds, roomy with frig and microwave. Don't need fancy lobbies, meals onsite, etc. A good value stay. Easy walk to a number of local eateries. I would stay again since I'll be visiting this area regularly.
Menginap 3 malam pada bulan Desember 2021

8/10 Bagus

Hyunchul

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021

4/10 Buruk

Alexandria

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not Clean
The hotel had many hairs on and in between the sheets and all over the room. Even after changing rooms hairs were still found.
Menginap 4 malam pada bulan November 2021

10/10 Sangat Bagus

Aye

Menginap 3 malam pada bulan November 2021

10/10 Sangat Bagus

Hyunchul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This a great place to stay, check is was easy and fast. Your given your check in instructions through email and or text. The hotel was accommodating to my request for early check in. Very quiet especially at night, with the exception of some traffic noise but not too bad. Rooms are very spacious clean, beds are on the firm side but comfy
Menginap 1 malam pada bulan November 2021

6/10 Cukup Baik

Soo

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No registration
There is no registration in front and there was Kumon class there. Lots of confusion for first timer there.
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First time staying at a hotel that does not have a regular Front Desk staff and housekeeping. You get all your check in info like RM number, entry code to the building . Pretty much checked in with my phone through message with a virtual -not so virtual employee. She was very nice and helpful. The hotel is great, clean quiet and very spacious. Guest laundry available, free parking and wifi… is okay . Great location near near freeway Hyw’s 280,101,85,237 are all very close by. Plenty of shopping and eating near by. Micro and fridge in RM and coffee keurig . Very much recommend especially for those who just want to get in . Nothing was needed from me upon arrival. I received from check in instructions on my phone and enjoyed my stay, will definitely come back.
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2021

8/10 Bagus

Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and Affordable Boutique Hotel
I wish I had the option of giving this comfortable boutique hotel a 9.0 rating! It exceeded my expectations by far. I wound up staying for 4 nights and found it really pleasant. The room was very spacious and modern at 300 SF. The location on El Camino was perfect between Stanford and San Jose, near many great restaurants. Easy freeway access. The price was far below what you'd pay elsewhere in that area, even when I added an extra night at the last minute. I asked for a quiet 3rd floor room, which request was honored. The bed was very comfy. There's plenty of free parking. The keyless entry with a code worked flawlessly. You have to realize that this is not a full-service hotel. If you want housekeeping, there's an extra charge. There's no front desk, but one very helpful person in an office from 7:00 a.m.-11:00 p.m. The rooms could use a few more "frills" like more than one bar of soap, extra coffee, or a disposable plastic lining for the ice bucket. I had to make creative use of the shower cap instead! You can get extra supplies from the office, however, when it's open. One concern is that the front door is left open until 11:00 p.m., which allows anyone to walk in unchecked. Since a code is needed for the room or late entry anyway, why not just keep the doors locked at all times? Overall, I highly recommend this comfortable and affordable hotel in the heart of everything. It would be my first choice in the area for my next stay!
Menginap 3 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Andy pada tanggal 26 Okt 2021
Thank you so much for a perfect rating.

10/10 Sangat Bagus

Lawrence

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Close to my destination. Clean quiet accommodations. Reasonably priced.
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quiet
Menginap 2 malam pada bulan Oktober 2021

6/10 Cukup Baik

Bert

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
This hotel does not come with housekeeping. You need to request it 24h in advance & costs an extra $20. Not very convenient & this wasn't clear while making the reservation. The ironing board was broken and one of the light bulbs was out. The room was very clean.
Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Betty

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Andy pada tanggal 4 Okt 2021
Thank you for a great review

6/10 Cukup Baik

Jeanette

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Hotel experience
It’s a good hotel if you are not trying to spend lots of money. When I got there it looked like it wasn’t even cleaned properly. The bed was not made. The sheets were randomly placed throughout the room. There was trash can bags. There was a used soap. I did like the AC it worked amazing. The windows also provided a lot of good light. I also liked how the sink area was outside of restroom so one can get ready while the other showers etc.
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

ANTHONY, VANCOUVER

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/a
Menginap 2 malam pada bulan September 2021
Tanggapan dari Andy pada tanggal 29 Sep 2021
Thank you for your rating

10/10 Sangat Bagus

Ellen

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was beautiful! Very clean and modern. Wish there were a front desk with an employee present, anyone could walk in off the street and take an elevator up to the rooms. Employee presence would make a guest feel more secure.
Menginap 1 malam pada bulan September 2021
Tanggapan dari Andy pada tanggal 25 Sep 2021
Thank you for your feed back. Just as a reassurance all the doors are locked and require a pin code to enter the building and we do have people on the property at all times to keep an eye,

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021
Tanggapan dari Andy pada tanggal 17 Sep 2021
Thank you very much for a great rating.

8/10 Bagus

Jessica

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was fine.
Menginap 2 malam pada bulan September 2021
Tanggapan dari Andy pada tanggal 14 Sep 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Kristina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Modern Feel
It was great! Modern and clean!
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 10 Sep 2021
Thank you very much for such a positive review.

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great boutique hotel
Very nice hotel - room was nicely decorated, spacious, quiet and clean. Staff was extremely accommodating, professional, and courteous.
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 8 Sep 2021
Thank you for such a wonderful review.

6/10 Cukup Baik

matthew

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
They wanted to charge extra for a room clean which should be included free of charge, no checkin area, no breakfast no coffee in the morning nothing It was just very average and the price was high for average
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 5 Sep 2021
Sorry for not meeting your expectations, But we do have all are amenities and what we provide on the time of making the reservation. Thank you

10/10 Sangat Bagus

Jacob

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 1 Sep 2021
Thank you so much for staying with us and your rating .

10/10 Sangat Bagus

Kathryn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel!!!!
This is the second time I’ve stayed at this hotel for a near-by concert I was attending and I cannot say enough great things about it!! Excellent service! Great location! VERY clean! I’m definitely a repeat customer and I always recommend this hotel to anyone I know that it looking for a place to stay in the area
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 29 Agu 2021
Thank you for taking the time to leave such a great review .

6/10 Cukup Baik

Adam

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Yeuk

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is very clean. Location is convenient, walking distance to grocery store and restaurants. Rooms are decently sized.
Menginap 5 malam pada bulan Agustus 2021
Tanggapan dari Andy pada tanggal 9 Agu 2021
Thank you for taking the time and giving us your positive feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and Convenient
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Andy pada tanggal 3 Agu 2021
Thank you for your feedback.

10/10 Sangat Bagus

Lana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 14 malam pada bulan Juli 2021
Tanggapan dari Andy pada tanggal 2 Agu 2021
Thank you very much for your great rating. We are glad you enjoyed your stay with us.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place
Didn’t read all the fine print and didn’t realize there was no one to check you in. I was lost and confused at first but then a customer rep popped out of a secret door and asked if I needed help. She asked if I received an email with door code and instructions, I had not, that’s why I was kind of lost. After all of that I finally checked into my room and was happy with it. Clean, comfortable, and quiet. Would stay again for sure, I really liked the USB ports that were placed through out the room.
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Andy pada tanggal 31 Jul 2021
Morning Thank you very much for your feedback. We apologize for the check in confusion, but we are happy to hear that you enjoyed your stay. Thank you