Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 30 dari 89 ulasan" "
10 - Sangat Bagus
30
Penilaian 8 - Bagus. 28 dari 89 ulasan" "
8 - Bagus
28
Penilaian 6 - Cukup Baik. 16 dari 89 ulasan" "
6 - Cukup Baik
16
Penilaian 4 - Buruk. 8 dari 89 ulasan" "
4 - Buruk
8
Penilaian 2 - Sangat Buruk. 7 dari 89 ulasan" "
2 - Sangat Buruk
7
7,8/10
Kebersihan
7,6/10
Staf & layanan
7,6/10
Fasilitas
7,2/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
8/10 Bagus
Murali
Traveler bisnis
8 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Nice hotel. Convenient location. Front office staff manned by freshers and trainees. They seem overwhelmed and not adequately trained. Room service and cleaning personnel are efficient. Hotel is next to busy road and a wedding banquet hall in addition to construction site. Rooms need better sound proofing. Overall it’s ok.
Murali
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 9 Feb 2024
Dear Murali, Greetings from Fortune Select Exotica!! We appreciate you taking the time to share your feedback, as it is essential for our continued improvement. It's great to hear that you find our hotel to be in a convenient location and our room service and cleaning staff to be efficient. We acknowledge your points about our front office staff and will consider this as a call to enhance our training programs to ensure our guests receive the best level of service. We're also grateful for your comments regarding the noise levels. Rest assured, your concerns have been noted and we will look into finding effective soundproofing solutions in our rooms. We're committed to enhancing our overall operations based on feedback such as yours. Kind Regards,Amit ChawlaGeneral Manager
10/10 Sangat Bagus
Gaurav
25 Nov 2023
Gaurav
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Mr. Gaurav, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Kind Regards, Amit Chawla,General manager
8/10 Bagus
Bhoopesh
30 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Bhoopesh
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 4 Nov 2023
Dear Mr. Bhoopesh, It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service.It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Amit ChawlaGeneral Manager
Tanggapan dari General Manager pada tanggal 5 Sep 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
10/10 Sangat Bagus
Adi
11 Jun 2023
Adi
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Fortune Select Exotia Navi Mumbai pada tanggal 12 Jul 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
10/10 Sangat Bagus
ZOHEB
27 Mei 2023
ZOHEB
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Fortune Select Exotica Navi Mumbai pada tanggal 12 Jul 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
8/10 Bagus
Sunil
12 Mei 2023
Sunil
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Ajay Sharma-General Manager pada tanggal 13 Mei 2023
Dear Guest,It was a pleasure having you stay with us at Fortune Select Exotica ,Navi Mumbai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Ajay SharmaGeneral Manager
10/10 Sangat Bagus
Norma
Bepergian bersama teman
16 Okt 2022
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff overall is great . They do anything to make you feel at home . Hotel rooms need a little updating but over all good . Very clean. Happy customer.
Norma
Menginap 6 malam pada bulan Oktober 2022
Tanggapan dari Atul Singh pada tanggal 20 Okt 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.
4/10 Buruk
Dominique
Traveler bisnis
8 Okt 2022
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dominique
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Front office manager pada tanggal 11 Okt 2022
Thank you for rating.
6/10 Cukup Baik
dror
24 Sep 2022
dror
Menginap 12 malam pada bulan September 2022
Tanggapan dari Front office manager pada tanggal 11 Okt 2022
Thank you for your rate.
2/10 Sangat Buruk
jean baptiste
25 Agu 2022
jean baptiste
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Rajesh pada tanggal 29 Agu 2022
Thank You for the feedback
10/10 Sangat Bagus
Janavi
16 Agu 2022
Janavi
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Peter pada tanggal 20 Agu 2022
Dear Ms. JanaviNamaste!!!Thank you for patronizing Nakshatra at Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform.We are delighted that you have enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the food and the services provided by our team members, Shekhar and Yogeshi, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests.We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai.
8/10 Bagus
HIROSHI
14 Mei 2022
HIROSHI
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Nityanand Patil pada tanggal 6 Jun 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager
10/10 Sangat Bagus
Inderdeep
13 Mei 2022
Inderdeep
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Nityanand Patil pada tanggal 6 Jun 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager
The staff is good and responsive. Rooms are comfortable. The isle of non smoking floors though has a lot of smell of smoking. Location of the hotel is very good.
Inderdeep
Menginap 4 malam pada bulan April 2022
Tanggapan dari Nityanand Patil pada tanggal 12 Mei 2022
Dear Mr. Inderdeep,
Namaste!!!
Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform.
We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests.
We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai.
Kind regards
Nityanand Patil
Front Office Manager
8/10 Bagus
WORLD
26 Mar 2022
WORLD
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Nityanand Patil pada tanggal 14 Apr 2022
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
Warm Regards,
Nityanand Patil
Front Office Manager
8/10 Bagus
Ajay
25 Feb 2022
Ajay
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Nityanand Patil pada tanggal 14 Apr 2022
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
Warm Regards,
Nityanand Patil
Front Office Manager
10/10 Sangat Bagus
Manoj, Carol Stream
11 Feb 2022
Manoj
Menginap 5 malam pada bulan Februari 2022
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
4/10 Buruk
PANKAJ
Bepergian bersama teman, Traveler bisnis
6 Jan 2022
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THERE WAS NO SUFFICIENT STAFF AT THE HOTEL AND THE ROOM SERVICE IS AVAILABALE ONLY UPTO 10:00PM. ROOMS WERE NOT SO BIGGER COMPARED TO THE PRICE AND NAME OF THE HOTEL.
OVERALL IT WAS A WORST EXPERIENCE STAYING IN SUCH HOEL .
INSTEAD I WOULD HAVE BOOKED THE PARK HOTEL RATHER THEN FORTUNE GROUP
PANKAJ
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services
At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Regards
10/10 Sangat Bagus
ROHIT, Cupertino
11 Des 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ROHIT
Menginap 2 malam pada bulan November 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
10/10 Sangat Bagus
prashant
Traveler bisnis
26 Nov 2021
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
prashant
Menginap 1 malam pada bulan November 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
10/10 Sangat Bagus
Yeshwant, seattle
28 Agu 2021
Yeshwant
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
2/10 Sangat Buruk
Mahesh K
2 Agu 2021
Mahesh K
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services
At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Regards
Tanggapan dari Front Office Manager pada tanggal 5 Jun 2021
Dear Mr.Anand,
Namaste !
It was a pleasure having you stay with us at Fortune Select Exotica Navi Mumbai,
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you,
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama teman
10 Jan 2021
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The Air conditioners never work there so it’s very suffocating in the room, complained multiple times but no result.
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Front Office Manager pada tanggal 15 Jan 2021
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for sharing your feedback.
At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. I sincerely regret the inconvenience faced by you.
We would request you to furnish your stay details to enable us train my colleagues for course correction.
I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Select Exotica Navi Mumbai
.
In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding.
Thank you,
Seeraj Shejwalkar
Stayed for one night on a business trip. Very well appointed and clean and comfortable room, good location if you are at work at Navi Mumbai.
Breakfast was great, and staff very helpful. I would definitely recommend.
Anupama
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 11 Feb 2020
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
Amazing service from all the staff. They ensured that the room was comfortable and they were courteous throughout the stay.
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 11 Feb 2020
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
Good and fast check-in. Friendly employees. Clean Rooms. Good safety.
Matthias
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 14 Jan 2020
Dear Mr.Matthias,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Regards,
Seeraj Shejwalkar
2/10 Sangat Buruk
Manoj
2 Jan 2020
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Manoj
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 7 Jan 2020
Dear Mr.Manoj,
Greetings From Fortune Select Exotica, Navi Mumbai!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
Good hotel...
Need to improve in cleanliness. Very good hospitality.
Overall good hotel.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
2/10 Sangat Buruk
Manjunath
Traveler bisnis
7 Des 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Manjunath
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Mr.Desai,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
30 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
value for money in navi mumbai. absolutely very friendly staff
Traveler terverifikasi
Menginap 3 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Sir,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
10/10 Sangat Bagus
Traveler terverifikasi
28 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 6 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 3 Jan 2020
Dear Sir,
Greetings From Fortune Select Exotica, Navi Mumbai!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
4/10 Buruk
Traveler terverifikasi
Traveler bisnis
13 Nov 2019
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Service below par. Everywhere in the hotel. Staff poorly trained and de-motivated. Only exceptions were security and front desk
Traveler terverifikasi
Menginap 1 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 2 Des 2019
Dear Guest,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Regards,
Seeraj Shejwalkar
8/10 Bagus
Traveler terverifikasi
25 Agu 2019
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2019
10/10 Sangat Bagus
Traveler terverifikasi
21 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Naman Sharma pada tanggal 22 Agu 2019
Thankyou :)
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
26 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas
Was good. Food, especially the buffet could be improved. The area around swimming pool is not so clean and would need a facelift.
Traveler terverifikasi
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Seeraj Shejwalkar pada tanggal 13 Agu 2019
Dear Sir,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
6/10 Cukup Baik
Mike
22 Jun 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
原訂一大床, chick in 變成兩小床,早餐也都沒太多變化,待改進
Mike
Menginap 11 malam pada bulan Juni 2019
Tanggapan dari Front Office Manager pada tanggal 24 Jun 2019
Dear Mike,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
8/10 Bagus
MK
Traveler bisnis
14 Jun 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property and well maintained. Located in good location.
MK
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Front Office Manager pada tanggal 17 Jun 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
10/10 Sangat Bagus
Traveler terverifikasi
22 Mei 2019
Traveler terverifikasi
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Front Office Manager pada tanggal 23 Mei 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Tanggapan dari Assistant Front Office Manager pada tanggal 19 Apr 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required!
My team and myself look forward to welcome you back at Fortune Select Exotica.
Warm Regards,
Frequent traveler to Navi Mumbai and one of the good hotel in the area. Rooms are decent, breakfast is okay and can include more options.
Excellent staff.
Mukesh
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Naman Sharma pada tanggal 19 Mar 2019
Dear Sir,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
8/10 Bagus
Navin, San Francisco, CA
Bepergian bersama teman, Bepergian bersama keluarga
1 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to all our family members in Navi Mumbai.
Only issue was we smelt smoke in the hallways
Navin
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Front Office Manager pada tanggal 5 Mar 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
Tanggapan dari Front Office Manager pada tanggal 26 Des 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
10/10 Sangat Bagus
RG
22 Des 2018
Disukai: Kebersihan, staf & layanan
The staff was amazing. Everyone was so helpful and welcoming. The accommodations were pleasant. We really enjoyed our stay.
RG
Menginap 8 malam pada bulan Desember 2018
Tanggapan dari Front Office Manager pada tanggal 26 Des 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
2/10 Sangat Buruk
Asif
12 Des 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor Staff Behaviour
The manager at reception tried to overcharge me on two occasions. They denied that payment was already made through hotels.com, and tried to harass us to make the same payment twice. Also behaviour was poor and unprofessional.
Asif
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Front Office Manager pada tanggal 19 Des 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Thanking you,
Seeraj Shejwalkar
Front Office Manager
Alcohol bills should be converted into Food. The cheout billing was really slow. The manuvering for entry of vehicle was difficult with very steep and narrow road up to the main portico
Traveler terverifikasi
Menginap 2 malam pada bulan November 2018
Tanggapan dari Front Office Manager pada tanggal 21 Des 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
We cannot change alcohol bill to food bills as it is not approved by our audit team,also we have recently reworked our entrance so that the cars can turn smoothly.Your valuable feedback is important to us.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Thanking you,
Seeraj Shejwalkar
Front Office Manager
8/10 Bagus
Traveler terverifikasi
18 Nov 2018
Traveler terverifikasi
Menginap 1 malam pada bulan November 2018
Tanggapan dari Front Office Manager pada tanggal 20 Nov 2018
Dear Sir,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
Front Office Manager
Location was useful to my needs. Staff is professional and attentive. Hotel is clean and comfortable.
Loretta
Menginap 11 malam pada bulan Agustus 2018
Tanggapan dari Front Office Manager pada tanggal 29 Agu 2018
Dear Guest,
Greetings ! Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica.
Thanking you,
Regards,
Seeraj Shejwalkar