Bagian depan properti

Ulasan untuk Fortune Select Exotica Navi Mumbai

4.5 out of 5
Fortune Select Exotica Navi Mumbai
Plot 16, Sector 19 - D, Vashi, Navi Mumbai, Maharashtra

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 30 dari 89 ulasan" "
Penilaian 8 - Bagus. 28 dari 89 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 89 ulasan" "
Penilaian 4 - Buruk. 8 dari 89 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 89 ulasan" "

7,8/10

Kebersihan

7,6/10

Staf & layanan

7,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Murali

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Nice hotel. Convenient location. Front office staff manned by freshers and trainees. They seem overwhelmed and not adequately trained. Room service and cleaning personnel are efficient. Hotel is next to busy road and a wedding banquet hall in addition to construction site. Rooms need better sound proofing. Overall it’s ok.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 9 Feb 2024
Dear Murali, Greetings from Fortune Select Exotica!! We appreciate you taking the time to share your feedback, as it is essential for our continued improvement. It's great to hear that you find our hotel to be in a convenient location and our room service and cleaning staff to be efficient. We acknowledge your points about our front office staff and will consider this as a call to enhance our training programs to ensure our guests receive the best level of service. We're also grateful for your comments regarding the noise levels. Rest assured, your concerns have been noted and we will look into finding effective soundproofing solutions in our rooms. We're committed to enhancing our overall operations based on feedback such as yours. Kind Regards,Amit ChawlaGeneral Manager

10/10 Sangat Bagus

Gaurav

Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Mr. Gaurav, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Kind Regards, Amit Chawla,General manager

8/10 Bagus

Bhoopesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 4 Nov 2023
Dear Mr. Bhoopesh, It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service.It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Amit ChawlaGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 5 Sep 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager

10/10 Sangat Bagus

Adi

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Fortune Select Exotia Navi Mumbai pada tanggal 12 Jul 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager

10/10 Sangat Bagus

ZOHEB

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Fortune Select Exotica Navi Mumbai pada tanggal 12 Jul 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager

8/10 Bagus

Sunil

Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Ajay Sharma-General Manager pada tanggal 13 Mei 2023
Dear Guest,It was a pleasure having you stay with us at Fortune Select Exotica ,Navi Mumbai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Ajay SharmaGeneral Manager

10/10 Sangat Bagus

Norma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff overall is great . They do anything to make you feel at home . Hotel rooms need a little updating but over all good . Very clean. Happy customer.
Menginap 6 malam pada bulan Oktober 2022
Tanggapan dari Atul Singh pada tanggal 20 Okt 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

4/10 Buruk

Dominique

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Front office manager pada tanggal 11 Okt 2022
Thank you for rating.

6/10 Cukup Baik

dror

Menginap 12 malam pada bulan September 2022
Tanggapan dari Front office manager pada tanggal 11 Okt 2022
Thank you for your rate.

2/10 Sangat Buruk

jean baptiste

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Rajesh pada tanggal 29 Agu 2022
Thank You for the feedback

10/10 Sangat Bagus

Janavi

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Peter pada tanggal 20 Agu 2022
Dear Ms. JanaviNamaste!!!Thank you for patronizing Nakshatra at Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform.We are delighted that you have enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the food and the services provided by our team members, Shekhar and Yogeshi, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests.We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai.

8/10 Bagus

HIROSHI

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Nityanand Patil pada tanggal 6 Jun 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager

10/10 Sangat Bagus

Inderdeep

Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Nityanand Patil pada tanggal 6 Jun 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager

10/10 Sangat Bagus

Inderdeep

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff is good and responsive. Rooms are comfortable. The isle of non smoking floors though has a lot of smell of smoking. Location of the hotel is very good.
Menginap 4 malam pada bulan April 2022
Tanggapan dari Nityanand Patil pada tanggal 12 Mei 2022
Dear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager

8/10 Bagus

WORLD

Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Nityanand Patil pada tanggal 14 Apr 2022
Dear Guest, Warm greetings from all the team at Fortune Select Exotica Navi Mumbai, On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Warm Regards, Nityanand Patil Front Office Manager

8/10 Bagus

Ajay

Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Nityanand Patil pada tanggal 14 Apr 2022
Dear Guest, Warm greetings from all the team at Fortune Select Exotica Navi Mumbai, On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Warm Regards, Nityanand Patil Front Office Manager

10/10 Sangat Bagus

Manoj, Carol Stream

Menginap 5 malam pada bulan Februari 2022
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

4/10 Buruk

PANKAJ

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THERE WAS NO SUFFICIENT STAFF AT THE HOTEL AND THE ROOM SERVICE IS AVAILABALE ONLY UPTO 10:00PM. ROOMS WERE NOT SO BIGGER COMPARED TO THE PRICE AND NAME OF THE HOTEL. OVERALL IT WAS A WORST EXPERIENCE STAYING IN SUCH HOEL . INSTEAD I WOULD HAVE BOOKED THE PARK HOTEL RATHER THEN FORTUNE GROUP
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards

10/10 Sangat Bagus

ROHIT, Cupertino

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 Sangat Bagus

prashant

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 Sangat Bagus

Yeshwant, seattle

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

2/10 Sangat Buruk

Mahesh K

Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Rajesh Minhas pada tanggal 23 Jul 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards

10/10 Sangat Bagus

anand

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Front Office Manager pada tanggal 5 Jun 2021
Dear Mr.Anand, Namaste ! It was a pleasure having you stay with us at Fortune Select Exotica Navi Mumbai, We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The Air conditioners never work there so it’s very suffocating in the room, complained multiple times but no result.
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Front Office Manager pada tanggal 15 Jan 2021
Dear Guest, Warm greetings from all the team at Fortune Select Exotica Navi Mumbai, On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for sharing your feedback. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. I sincerely regret the inconvenience faced by you. We would request you to furnish your stay details to enable us train my colleagues for course correction. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Select Exotica Navi Mumbai . In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you, Seeraj Shejwalkar

10/10 Sangat Bagus

Abdul Matlub

Menginap 3 malam pada bulan Januari 2020

10/10 Sangat Bagus

Anupama

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay
Stayed for one night on a business trip. Very well appointed and clean and comfortable room, good location if you are at work at Navi Mumbai. Breakfast was great, and staff very helpful. I would definitely recommend.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 11 Feb 2020
Dear Guest, Namaste! Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai. Warm Regards, Seeraj Shejwalkar

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Service
Amazing service from all the staff. They ensured that the room was comfortable and they were courteous throughout the stay.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 11 Feb 2020
Dear Guest, Namaste! Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai. Warm Regards, Seeraj Shejwalkar

10/10 Sangat Bagus

Matthias

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good and fast check-in. Friendly employees. Clean Rooms. Good safety.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Front Office Manager pada tanggal 14 Jan 2020
Dear Mr.Matthias, Namaste! Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai. Regards, Seeraj Shejwalkar

2/10 Sangat Buruk

Manoj

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 7 Jan 2020
Dear Mr.Manoj, Greetings From Fortune Select Exotica, Navi Mumbai! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Warm regards, Seeraj Shejwalkar

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel and Nice service
Good hotel... Need to improve in cleanliness. Very good hospitality. Overall good hotel.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Guest, Namaste! Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai. Warm Regards, Seeraj Shejwalkar

2/10 Sangat Buruk

Manjunath

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Mr.Desai, Greetings From Fortune Select Exotica, Navi Mumbai!! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Warm regards, Seeraj Shejwalkar

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
value for money in navi mumbai. absolutely very friendly staff
Menginap 3 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 19 Des 2019
Dear Sir, Namaste! Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai. Warm Regards, Seeraj Shejwalkar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 3 Jan 2020
Dear Sir, Greetings From Fortune Select Exotica, Navi Mumbai! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Warm regards, Seeraj Shejwalkar

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Service below par. Everywhere in the hotel. Staff poorly trained and de-motivated. Only exceptions were security and front desk
Menginap 1 malam pada bulan November 2019
Tanggapan dari Front Office Manager pada tanggal 2 Des 2019
Dear Guest, Greetings From Fortune Select Exotica, Navi Mumbai!! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Regards, Seeraj Shejwalkar

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Naman Sharma pada tanggal 22 Agu 2019
Thankyou :)

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Was good. Food, especially the buffet could be improved. The area around swimming pool is not so clean and would need a facelift.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Seeraj Shejwalkar pada tanggal 13 Agu 2019
Dear Sir, Greetings From Fortune Select Exotica, Navi Mumbai!! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future.

6/10 Cukup Baik

Mike

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
原訂一大床, chick in 變成兩小床,早餐也都沒太多變化,待改進
Menginap 11 malam pada bulan Juni 2019
Tanggapan dari Front Office Manager pada tanggal 24 Jun 2019
Dear Mike, Greetings From Fortune Select Exotica, Navi Mumbai!! On the outset, I would like to thank you for sharing your valuable feedback with us. Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Warm regards, Seeraj Shejwalkar

8/10 Bagus

MK

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property and well maintained. Located in good location.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Front Office Manager pada tanggal 17 Jun 2019
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Front Office Manager pada tanggal 23 Mei 2019
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica.

8/10 Bagus

Kumaran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Assistant Front Office Manager pada tanggal 19 Apr 2019
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! My team and myself look forward to welcome you back at Fortune Select Exotica. Warm Regards,

8/10 Bagus

Mukesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in Navi Mumbai
Frequent traveler to Navi Mumbai and one of the good hotel in the area. Rooms are decent, breakfast is okay and can include more options. Excellent staff.
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Naman Sharma pada tanggal 19 Mar 2019
Dear Sir, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica.

8/10 Bagus

Navin, San Francisco, CA

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to all our family members in Navi Mumbai. Only issue was we smelt smoke in the hallways
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Front Office Manager pada tanggal 5 Mar 2019
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Regards, Seeraj Shejwalkar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2018
Tanggapan dari Front Office Manager pada tanggal 26 Des 2018
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Regards, Seeraj Shejwalkar

10/10 Sangat Bagus

RG

Disukai: Kebersihan, staf & layanan
The staff was amazing. Everyone was so helpful and welcoming. The accommodations were pleasant. We really enjoyed our stay.
Menginap 8 malam pada bulan Desember 2018
Tanggapan dari Front Office Manager pada tanggal 26 Des 2018
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Regards, Seeraj Shejwalkar

2/10 Sangat Buruk

Asif

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor Staff Behaviour
The manager at reception tried to overcharge me on two occasions. They denied that payment was already made through hotels.com, and tried to harass us to make the same payment twice. Also behaviour was poor and unprofessional.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Front Office Manager pada tanggal 19 Des 2018
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Thanking you, Seeraj Shejwalkar Front Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alcohol bills should be converted into Food. The cheout billing was really slow. The manuvering for entry of vehicle was difficult with very steep and narrow road up to the main portico
Menginap 2 malam pada bulan November 2018
Tanggapan dari Front Office Manager pada tanggal 21 Des 2018
Dear Guest, Greetings ! The Fortune Select Exotica, Navi Mumbai!! We cannot change alcohol bill to food bills as it is not approved by our audit team,also we have recently reworked our entrance so that the cars can turn smoothly.Your valuable feedback is important to us. My team and myself look forward to welcome you back at Fortune Select Exotica. Thanking you, Seeraj Shejwalkar Front Office Manager

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2018
Tanggapan dari Front Office Manager pada tanggal 20 Nov 2018
Dear Sir, Greetings ! The Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Regards, Seeraj Shejwalkar Front Office Manager

10/10 Sangat Bagus

Loretta, Sudbury, Ontario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location was useful to my needs. Staff is professional and attentive. Hotel is clean and comfortable.
Menginap 11 malam pada bulan Agustus 2018
Tanggapan dari Front Office Manager pada tanggal 29 Agu 2018
Dear Guest, Greetings ! Fortune Select Exotica, Navi Mumbai!! On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property. My team and myself look forward to welcome you back at Fortune Select Exotica. Thanking you, Regards, Seeraj Shejwalkar