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Ulasan untuk The Roa

3 out of 5
The Roa
333 L.B.S Marg, Ghatkopar (W), Mumbai, Maharashtra

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 3 dari 21 ulasan" "
Penilaian 8 - Bagus. 7 dari 21 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 21 ulasan" "
Penilaian 4 - Buruk. 6 dari 21 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 21 ulasan" "

7,0/10

Kebersihan

7,0/10

Staf & layanan

7,2/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

kishor

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Shower had a mold, even after several request, house keeping did not clean it throughly, towels were not clean, shower had no grab bar, enterance do not have railings. Twin bed were comfortable, breakfast was excellent, all staff members were very cooperative.
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Piyush

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I booked it for my inLaws. We booked 2 twin bed room for 3 people and they have given 1 king bed room and one person has to sleep on floor with a mattress. Room was not well maintained. Also though we have booked free breakfast they first denied for breakfast, however than later provided after request. Staff was not friendly and less helpful.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Sachin S pada tanggal 24 Mar 2023
Dear Guest,Greetings from 'the roa hotel! We regret the inconvenience caused to you during your recent visit to the roa hotel. We have noted your feedback regarding your recent stay with extreme concern. Please accept our sincere apologies and we look forward to welcoming you to the roa hotel in the near future with an assurance of better and improved services. Thanks & Regards Sachin S.

4/10 Buruk

Abilash

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Sachin S pada tanggal 3 Jan 2023
Dear Guest, Greetings from 'The Roa Hotel'!! We regret The inconvenience caused to you during your recent visit to The Roa Hotel. We have noted your feedback regarding your recent stay with extreme concern. Please accept our sincere apologies and we look forward to welcoming you to The Roa Hotel in The near future with an assurance of better and improved services. Thanks & Regards Sachin S. ( Reservations Head)

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kenyamanan kamar
Its alright
Menginap 3 malam pada bulan September 2022
Tanggapan dari Sachin S pada tanggal 17 Okt 2022
Dear Guest, Greetings From The Roa Hotel !!! Seeing that you had a stellar experience is the best thing we could hope for! your review means a lot to us. We are really happy that you appreciated our services and hospitality. Thank you for choosing 'the roa hotel. We look forward to serving you for many years to come! Thanks and Regards, Sachin S. (Reservations Head)

8/10 Bagus

Solomon

Menginap 1 malam pada bulan April 2022
Tanggapan dari Reservations Head pada tanggal 13 Mei 2022
Dear Guest, Greetings from 'the roa hotel! Seeing that you had a stellar experience is the best thing we could hope for! your review means a lot to us. We are really happy that you appreciated our services and hospitality. Thank you for choosing 'the roa hotel. We look forward to serving you for many years to come! Thanks and Regards, Sachin S. (Reservations Head)

8/10 Bagus

Agueda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bussiness stay
Great stay for 2 days
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proximity to office was good and saves a lot.of time
Menginap 2 malam pada bulan November 2019
Tanggapan dari Sachin Salve pada tanggal 8 Nov 2019
Dear Guest, we are really happy to know that you had an enjoyable stay at The Hotel and we do appreciate your kind words regarding The hospitality. It was a pleasure for us to be at your service and we look forward to welcoming you back in The very near future. Thanks and regards Sachin S

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Sachin S pada tanggal 29 Mar 2019
Dear Guest, Thank you for taking the time to review our property. Your feedback remains extremely valuable for us. Look forward to seeing you soon. Thanks & Regards, Sachin S

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Sachin pada tanggal 6 Feb 2019
Dear Guest, Thank You for taking the time to review our property. Your feedback remains extremely valuable for us. Look forward to seeing you soon. Thanks & Regards, Sachin S.

4/10 Buruk

Stephen, pune

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Only for the hardened Indian traveller.
If you travel around India with your own sheets then it's the kind of place you can stay. The bed was comfortable but with only a thin base sheet over the mattress and a nylon blanket on top, if failed miserably to prove comfort or enjoyable sleeping experience. The restaurant is OK and the bar passable. Standard Indian fare for dinner and breakfast. 2.5miles from the airport sounds close but its at the wrong end of the airport and it takes between 40mins to 1 hour to reach the terminal. Overall if you have stayed in 3 star hotels in India before then you will be fine here. Otherwise find somewhere else.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Sachin pada tanggal 19 Sep 2018
Dear Mr.Stephen, Thank You for taking the time to review our property.Your feedback remains extremely valuable to improve our services.Looking forward to seeing you soon. Kind Regard. Sachin Salve

10/10 Sangat Bagus

Rohit, Mumbai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Glad to have stayed here.
Nice ambience of the hotel.Room were nice and clean.Breakfast was also good.Overall good experience
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari The Roa pada tanggal 29 Agu 2018
Dear Guest, Thank You for taking the time to review our property. Your feedback remains extremely valuable and motivating for us. Look forward to seeing you soon. Regards Sachin S.

10/10 Sangat Bagus

Gaurav, Puna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location was very well connected.Nice & cozy rooms.Staff was also very friendly.Food was exceptional.Overall complete value for money.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Sachin S pada tanggal 23 Agu 2018
Dear Guest, Thank You for taking the time to review our property. Your feedback remains extremely valuable and motivating for us. Look forward to seeing you soon. Regards Sachin S.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for money , good food , central location , courteous staff
Menginap 3 malam pada bulan Mei 2018
Tanggapan dari Sachin salve pada tanggal 7 Jul 2018
Dear Guest, Thank You for taking the time to review our property. Your feedback remains extremely valuable and motivating for us. Look forward to seeing you soon. Regards Sachin s

6/10 Cukup Baik

GAURAV

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Nawaz pada tanggal 26 Des 2015
Thank You for your valuable feedback.We shall try to improve our services further.

6/10 Cukup Baik

Traveler terverifikasi

Hotel was nice but dark. staff was slow with service.
Tanggapan dari Nawaz pada tanggal 26 Des 2015
Thank You for your valuable feedback.Sorry for the inconvenience caused to you.We shall try to improve our services further.

4/10 Buruk

Stephen, London

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Avoid if you need internet connection.
If you're a business traveller and require the internet whilst staying at a hotel then I suggest you avoid this particular one. It took 90 minutes and numerous requests in order to obtain a password from reception who usually just said - ok just one minute! the internet is painfully slow once you eventually get connected, signal is often lost and can take 1 hour plus of trying to re-connect. This is a PAID service not free!! I asked if they could organise a cab, reply as usual - one minute and we'll call you. I checked out 6 hours later without anything being arranged!!! Totally poor customer service, room facilities very poor, internet poor, directly under flight path for airport, all in all I can only recommend you avoid. I would put this in my bottom 3 hotels.
Tanggapan dari Nawaz pada tanggal 26 Des 2015
Thank You for your valuable feedback.We are sorry for the inconvenience caused to you.We have tried to improve our services further after receiving feedback from guests.Hope you visit again.

4/10 Buruk

Julien, France

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not book a room in that hotel ! Very expensive for what it is : dirty bed sheets , gloomy rooms, and awful service at the reception.
Tanggapan dari Nawaz pada tanggal 26 Des 2015
Thank You for your valuable feedback.We are sorry for the inconvenience caused to you.After receiving customer feedback we have tried to improve our services further & have also revised our room tariffs.Hope you visit again.

6/10 Cukup Baik

Thomas, Copenhagen, Denmark

Disukai: Kebersihan, staf & layanan
Better than many others in Mumbai
The Roa has a better level of cleanliness than I have seen in many hotels in Mumbai in this price range. So from that viewpoint it was a good thing. The rooms have a sort of modern looking design which is nice. The drawbacks are that the rooms do not have a great sound isolation and one tends to hear everything that is happening in the corridor and in neighboring rooms - which can be at times disturbing the sleep. The staff are definitely very helpful and are doing their best to make your stay comfortable. The other things was the internet line, which was incredibly slow and I was not able to work my emails through it. I was told they were working on that.
Tanggapan dari Nawaz pada tanggal 24 Okt 2015
Thank You for your valuable feedback.Sorry for the inconvenience caused to you.We have tried to improve our services further after receiving feedback from the guests.Hope you visit again.

4/10 Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Tanggapan dari Nawaz pada tanggal 26 Des 2015
Thank You for your valuable feedback.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The ROA - würde ich wieder machen
Das Hotel war nagelneu als wir im Februar 2012 dort waren. Alles sehr sauber und nettes und hilfsbereites Personal.
Tanggapan dari Nawaz pada tanggal 24 Okt 2015
Thank You for your valuable feedback.Hope you visit again