Yoichiro様。この度はAdagio München Cityにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。清潔な当アパートメントホテルで、快適にお過ごしいただけたご様子で、大変嬉しく思います。 通常は、お部屋の清掃は週に1回行い、タオルはリクエストに応じて交換しておりますが、お客様のご滞在中は、3日に一度だった様で申し訳ございません。特に気になられなかったようで、安心いたしましたが、清潔さを保つため、清掃は怠りがないよう、留意して参ります。また、英語が堪能で親しみのあるスタッフに喜んでいただけた様で、何よりです。お褒めの言葉は、全スタッフで共有させていただきます。またのお越しをお待ちしております。The team of Adagio Munich City

Sehr geehrter Daniel,vielen Dank für Ihr Feedback.Es freut uns zu hören, dass Sie mit der Reinlichkeit unseres Hauses und dem Service unseres Personals zufrieden waren.Den Zustand unserer Einrichtungen überprüfen wir regelmäßig, um unseren Gästen einen angenehmen Aufenthalt zu gewährleisten. Wir bedauern jedoch, dass Sie die Einrichtung als etwas veraltet empfunden haben. Unser Team arbeitet stetig daran, das Adagio München City fortlaufend zu aktualisieren und zu verbessern. Die von Ihnen angesprochene Lage ist tatsächlich perfekt für Stadterkundungen und spiegelt die Vielfältigkeit Münchens wider, auch wenn wir verstehen, dass sie nicht jedermanns Sache ist.Unsere Zimmerausstattung entspricht den Erwartungen unserer Gäste, und wir sind stolz auf unser Konzept, das die Selbstversorgung in den Vordergrund stellt – obgleich wir zur Kenntnis nehmen, dass dies nicht für jeden Gast ideal sein mag. Wir sind stets bemüht, die Bedürfnisse unserer Gäste zu erfüllen und freuen uns über die positive Rückmeldung zu unserem Service.Mit freundlichen Grüßen,The team of Adagio Munich City

Sehr geehrte Monika,vielen Dank für Ihre positive Bewertung!Es freut uns zu lesen, dass Sie zufrieden waren und Ihren Aufenthalt geniessen konnten.Vielen Dank auch für Ihren Kommentar zu unserem freundlichen und zuvorkommenden Service.Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen!The team of Adagio Munich City

Sehr geehrter Semih,vielen Dank für Ihr Feedback.Wir freuen uns, dass Sie die ruhige Atmosphäre in Ihrem Zimmer und die gute Schallisolierung schätzen konnten. Unsere Lage in der Nähe des Hauptbahnhofs und die Vielfalt der umliegenden Einkaufsmöglichkeiten sind bequeme Vorteile, die wir gerne bieten. Es tut uns leid zu hören, dass die Hygiene nicht Ihren Erwartungen entsprochen hat. Unsere Richtlinien sehen eine wöchentliche Zimmerreinigung vor, allerdings bieten wir gegen eine Gebühr zusätzliche Reinigungsservices an. Wir bedauern ebenfalls, dass die Aussicht von Ihrem Zimmer im 3. Stock nicht Ihren Vorstellungen entsprach. Unsere Rezeption ist jederzeit bereit, Gästen mit Anfragen bezüglich des Zimmers nach Möglichkeit entgegenzukommen.Mit freundlichen Grüßen,The team of Adagio Munich City

Sehr geehrte Sandra,vielen Dank für Ihre positive Bewertung!Es freut uns sehr zu hören, dass Sie mit der Sauberkeit und den Annehmlichkeiten in Ihrem Zimmer vollends zufrieden waren und auch unser Service Ihre Erwartungen erfüllt hat. Wir sind stolz darauf, dass unsere Bemühungen, ein einladendes und komfortables Umfeld zu schaffen, bei Ihnen Anklang gefunden haben.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.The team of Adagio Munich City

Dear Guest,Thank you for sharing your review.We are delighted to hear that our convenient location and the kindness of our staff met your expectations, and that our recent and high quality mattresses contributed to your comfort. It's unfortunate to hear about the fitness area; while we strive to provide a 24/7 Basic Fit gym, we will look into the matter to ensure our amenities are always available for our guests. Furthermore, we apologise for any inconvenience caused by noise and appreciate your feedback as it helps us to improve our guest experience. We also take note of your comments regarding breakfast and will pass them on to our catering team to ensure our food quality meets guests' satisfaction.We hope to have the opportunity to welcome you again.Kind regards,The team of Adagio Munich City

Dear Roberto,Thank you for taking the time to share your feedback with us.We're glad to hear that you found our hotel to be conveniently located and that you appreciate the value we offer. It's pleasing to note that you were satisfied with the overall condition of the hotel and found the room amenities to your liking. We would like to clarify that our towel policy allows guests to request towel changes at any time. We apologize if this was not effectively communicated to you during check-in and appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back in the future for a more seamless experience.Best wishes,The team of Adagio Munich City

Dear Tadasu,Thank you so much for these kind comments about your recent stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We look forward to welcoming you back to Adagio München City.Best wishes for the New Year!The team of Adagio Munich City

Estimado Mauricio,Muchas gracias por su magnífica valoración tras su paso por nuestro Adagio München City.Nos complace saber que la ubicación del apartamento le ha ofrecido un acceso conveniente a la estación de trenes, facilitando sus desplazamientos por la ciudad. Apreciamos su positiva valoración sobre la limpieza de la habitación y estamos encantados de que haya encontrado satisfactorio el estado general del hotel y el nivel de servicio proporcionado por nuestro equipo. Nos esforzamos por ofrecer comodidades de calidad y agradecemos sus amables palabras hacia las amenidades de la habitación.Esperamos volver a recibirle pronto, entre tanto le enviamos un cordial saludo y nuestros mejores deseos en esta Navidad,The team of Adagio Munich City

Sehr geehrter Gast,danke für Ihr Feedback zu unserem Haus.Wir würden gerne mehr darüber erfahren, was wir tun können, um uns zu verbessern. Könnten Sie uns eine private Nachricht mit weiteren Details schicken?Freundliche Grüße,The team of Adagio Munich City

Dear Matthew,Thank you for this great review!We are thrilled to receive your feedback as our team work hard to ensure that every guest has the best experience possible and this will inspire us to continue with our efforts.We look forward to welcoming you back to Adagio München City.Best wishes,The team of Adagio Munich City

Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Es freut uns zu lesen, dass Sie mit Ihrem Aufenthalt in unserem Aparthotel rundum zufrieden waren.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Alles Gute und ein herzliches Dankeschön für Ihren Besuch!The team of Adagio Munich City

Dear Stephanie,Thank you for leaving such a positive review of your stay.We're delighted to hear that our location near Munich Central Station was convenient for you and that you found our team to be friendly and our rooms clean. We take great pride in maintaining a high standard of cleanliness and providing a welcoming atmosphere for all our guests.We look forward to seeing you again in the future.Kind regards,

Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Schön, dass Sie mit Ihrem Aufenthalt in unserem Haus zufrieden waren, so etwas lesen wir mit Freuden.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Alles Gute und ein herzliches Dankeschön für Ihren Besuch!The team of Adagio Munich City

Dear Michael,We appreciate receiving your feedback following your recent stay with us.We're delighted to hear that our location was perfectly suited to your needs, providing convenient access to the main train station and Marienplatz. It's also wonderful to know that you enjoyed the comfort of our lobby and the available snack and beverage options. Regarding the room's location and the difficulty with the Murphy bed, we appreciate your feedback. Our beds were indeed updated with new, thicker mattresses for improved comfort, as mentioned in our information sheet. We apologize for any inconvenience this may have caused and will look into the matter. Concerning cleanliness, we strive to maintain high standards and regret to hear that your room did not meet these expectations. Although our rooms are cleaned weekly as part of our extended stay concept, we understand the importance of a spotless environment upon arrival and will reinforce our cleaning protocols to ensure this is upheld.We're grateful for your positive remarks on our amenities and service, and we hope these aspects made your stay more enjoyable.We hope to welcome you back in the future.Best wishes,

Cara Ivana,começamos por agradecer a sua preferência e partilha.Apraz-nos saber que já se hospedou connosco várias vezes e que as suas anteriores estadias foram satisfatórias. Simultaneamente, porém, lamentamos que não tenha ficado com a mesma impressão da sua última experiência, especialmente em relação ao atendimento recebido. A excelência no serviço é uma prioridade para nós, pelo que analisaremos de imediato o sucedido. Iremos também rever os procedimentos de atendimento com os nossos colaboradores, garantindo que todos os hóspedes são recebidos com a cordialidade e eficiência que merecem.Ao seu dispor para qualquer esclarecimento adicional, apresentamos os nossos melhores cumprimentos,

Dear Guest,Thank you for taking the time to share your feedback.Regarding your concerns about room cleanliness and comfort, we take such feedback seriously as we aim to maintain high standards. We offer daily fresh towels upon request and provide additional cleaning services for a fee, ensuring our guests have a comfortable stay. We regret to hear that the room's scent and bedding did not meet your satisfaction. We would like to assure you that our housekeeping team follows a rigorous cleaning protocol, and we will look into your comments to ensure our standards are consistently met. For future stays, please do not hesitate to contact our staff immediately for any issues, as we are more than happy to assist in finding a solution, such as offering a room change if available.We look would like to welcome you back for an improved visit.Best regards,

Dear Luisa,We would like to thank you for this review about your recent stay.We are glad to hear that you found our apartment to be a good compromise and appreciate your suggestion regarding the addition of coffee and tea. Please note that we do provide 3 complimentary coffee pods in our rooms, and it is always possible to purchase more at reception for 0.50 each. Additionally, our fully-equipped kitchenettes allow guests to prepare their own hot beverages if they prefer.We apologise if this was not clear during your stay and hope this information is helpful for your future visits.We look forward to welcoming you back to our apartment in the future. Kind regards,The team of Adagio Munich City

Estimado Jose,Muchas gracias por su magnífica valoración tras su paso por nuestro Adagio München City.Nos alegra saber que encontró nuestra habitación cómoda y bien equipada, y que disfrutó de la tranquilidad que ofrecen nuestras ventanas con aislamiento acústico. También nos complace que haya encontrado nuestra cocina bien equipada y que nuestro personal haya sido amable y servicial durante su estancia.Lamentamos si el tamaño de la habitación no fue como esperaba, pero nos alegra que le haya resultado adecuado para sus necesidades, aunque nos complace informarle que también ofrecemos apartamentos de un dormitorio con más espacio. Agradecemos sus comentarios y esperamos que en su próxima visita pueda disfrutar de uno de nuestros apartamentos más amplios.Será muy grato poder recibirle nuevamente. Un cordial saludo,

Dear Ashish,Thank you for taking the time to share your experience at our apartment.We are glad to hear that you found our location convenient, close to Munich central station and shopping areas. It's great to know that our staff was supportive and helpful during your stay.We understand your concern about the cleaning frequency and appreciate your suggestion. As an aparthotel, our concept includes cleaning once a week for stays of 8 nights or more. However, we do offer additional cleaning services for a fee upon request. We also provide cleaning tools such as vacuum cleaners for our guests' convenience. Regarding the swimming pool and more options for the kids' play area, we appreciate your feedback and will take it into consideration for future improvements. Please note that our current kids' playground is available for our little guests to enjoy.We hope to have the opportunity to welcome you and your family back in the future. Best regards,The team of Adagio Munich City

Dear Lilliam,Thanks for taking the time to share your experience with us.We are sorry our standards were not those expected, please do not hesitate to bring any issues or concerns to our attention, so that we may take the necessary action.It would be a pleasure to welcome you back. Kind regards,The team of Adagio Munich City

Dear Jongmin,We appreciate that you have shared your positive feedback.We are delighted that you had a pleasant experience during your stay with us.We look forward to welcoming you back.Kind regards,The team of Adagio Munich City

Sehr geehrte Linda,vielen Dank für Ihre positive Bewertung!Wir freuen uns, dass es Ihnen bei uns gut gefallen hat. Vielen Dank für Ihr nettes Lob an unsere Mitarbeiter. Sie haben sich darüber sehr gefreut. Danke, dass Sie die Sauberkeit unserer Apartments als besonderes Plus hervorgehoben haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu können.Mit freundlichen Grüßen,The team of Adagio Munich City

Dear Theo,Thank you for taking the time to review your stay.We are glad to hear that you appreciated our convenient location near München Hbf. Our goal is to provide our guests with a comfortable stay and easy access to the city's attractions.We apologize if the room's cleanliness did not meet your expectations. As an aparthotel, we provide cleaning services once a week for stays of 8 nights or more. However, we understand that some guests may require more frequent cleaning, and we offer additional cleaning services for a fee. We will make sure to address this issue with our housekeeping team to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for an improved stay in the future. Kind regards,The team of Adagio Munich City

Dear Michael,Thank you for this great review!We are thrilled to hear that you found our apartment to be very nice and appreciated its convenient location just a short walk from the train station. It's great to know that you were satisfied with the cleanliness, hotel condition, service, and room amenities during your stay.Once again, thank you for your kind words and positive feedback. We truly appreciate it and look forward to welcoming you back in the future.We look forward to welcoming you back to Adagio München City.Best wishes,

Dear Susan,Thank you for such a positive review.We are thrilled to hear that you found our fully-equipped kitchen and the additional amenities, such as the pull-out table and the towel warmer in the bathroom, to be convenient during your stay. It's great to know that our location, just a short walk from the main train station and the main square, was ideal for your visit to Munich.We appreciate your understanding regarding the housekeeping policy and are glad that it did not cause any inconvenience. We are always happy to provide additional cleaning services for a fee, as well as any extra items you may need during your stay. Thank you for your kind words about our furniture and the overall condition of the apartment.We hope to be able to welcome you back in the future. All the best,

Dear Javier,Thank you for the time taken to share your feedback with us.We are glad to hear that you appreciated our convenient location near the central station, as well as the quality of our breakfast and the availability of hot water and coffee 24/7.However, we are deeply concerned about the issue you encountered with the bed bug in your initial room. We take such matters very seriously and have strict pest control measures in place. We apologize for the inconvenience and any discomfort it may have caused. We also regret the way our team member handled the situation and assure you that we will address this internally to ensure better communication and customer service in the future. We appreciate your feedback as it helps us improve our services.Regarding towels and other necessities, we would like to clarify that we do provide fresh towels upon request and are always happy to assist with any additional needs our guests may have.We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.Best regards,

Apreciada Elena,Mil gracias por elegirnos para hospedarse en su reciente visita.Es fantástico saber que se lleva un recuerdo muy grato de su visita a nuestro hotel, habiendo encontrado todo a su gusto, cómodo y disfrutando de nuestra excelente ubicación.Un cordial saludo,The team of Adagio Munich City

Dear David,Thank you for taking the time to share your experience with us.We are glad to hear that you appreciated our attentive service during your stay. Our team is always ready to assist our guests and make their stay as comfortable as possible.However, we are sorry to learn that you were not satisfied with the room cleanliness and the hotel condition. We would like to assure you that we maintain high standards of cleanliness and regularly update our facilities to ensure a pleasant stay for our guests. We will take your feedback into account and work on improving these aspects. Once again, we apologize for any inconvenience caused.We hope to have the opportunity to welcome you back in the future for a better experience.Best regards,The team of Adagio Munich City

Dear Richard,Thank you for taking the time to share your experience with us.We are glad to hear that you found our apartment clean during your stay. Our team works hard to maintain a high level of cleanliness in all our apartments.However, we noticed your concerns about the aparthotel condition and service. We would like to assure you that we are constantly working on improvements and updates to provide a comfortable and enjoyable stay for our guests. Our staff is always available to assist with any needs or concerns you may have during your stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,The team of Adagio Munich City

Dear Guest,Thank you for this excellent review.We are thrilled to hear that you loved your stay and found our staff to be awesome. It's great to know that you appreciated the cleanliness and decor of our rooms. Our location indeed makes it perfect for guests visiting during Oktoberfest, and we're glad you enjoyed the easy walk and the variety of restaurants nearby.We look forward to welcoming you back in the future. Take care,

Sehr geehrter Herr Andy Cirillo,vielen Dank für Ihren Aufenthalt bei Adagio München City.Wir freuen uns sehr über Ihre positive Bewertung und wünschen uns, Sie nochmal bei Adagio zu sehen!Mit freundlichen GrüßenFront OfficeSorbon El-Semman

Dear Guest,Thank you for this excellent review.We are delighted to hear that you enjoyed your stay during Oktoberfest and appreciated our convenient location.It's also great to know that you found the property quiet and felt safe during your stay. We take pride in maintaining a clean and comfortable environment for our guests.We hope that you will be able to return for another great experience. Kind regards,

Tisztelt Kinga! Köszönjük szépen a kiemelkedő értékelését!Örömmel olvastuk, hogy jól érezte magát szállodánkban.Reméljük, hogy hamarosan újra vendégeink között köszönthetjük!Szép napot kívánunk!Üdvözlettel,The team of Adagio Munich City

Dear Patrick,Thank you for choosing our aparthotel and for taking the time to write this review.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would love to welcome you back on another occasion in the future. Best wishes,The team of Adagio Munich City

Dear Ranee,Thank you for leaving such a positive review of your stay.We are delighted to hear that you found our property well-maintained and conveniently located. Furthermore, our friendly staff truly appreciates your kind words and recognition of their efforts.We look forward to seeing you again in the future.Kind regards,

Dear Sara,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

Dear Hannu,Thank you for this great review!We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would love to welcome you back for another pleasant stay in the future. Best wishes,The team of Adagio Munich City

Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel.We are looking forward to see you next time.Best regardsFront Office

Dear Rosalind,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel.We are looking forward to see you next time.Best regardsFront Office

Dear Ashley,Thank you for taking the time to review your experience with us.We would have liked to have met your requirements. We would appreciate more information on how we could improve.We hope to see you again.Best regards,The team of Adagio Munich City

Dear Melissa,Thank you for leaving such a positive review of your stay.We are glad to hear that you appreciated the early check-in and found our location to be amazing, especially during Oktoberfest. It's great to know that you enjoyed the excellent air conditioning in your room and didn't experience any noise from other hotel rooms.We understand that the street noise can be a bit loud during Oktoberfest, but we are happy to inform you that our apartments have noise insulated windows to minimize the disturbance. We hope this contributed to a comfortable stay for you. Once again, thank you for your recommendation.We look forward to seeing you again in the future.Kind regards,

Dear Elizabeth,Thank you for leaving such a positive review of your stay.We are delighted to hear that you appreciated our clean and spacious rooms, as well as our convenient location near the train station and Oktoberfest. Our staff takes great pride in providing excellent service, and we are glad that you found them to be very nice. It's also wonderful to know that you enjoyed the complimentary breakfast during your stay.We look forward to seeing you again in the future.Kind regards,

尊敬的Wai，非常感谢您对我们公寓的积极评价！我们非常感谢您对我们酒店整体服务的好评！期待您再次光临我们的公寓，祝您生活愉快！The team of Adagio Munich City

Dear Evan,Thank you for taking the time to share a review.We would have liked to have met all your requirements.However, we would love to know what would have made your stay even better.We look forward to welcoming you back. Best wishes,The team of Adagio Munich City

Dear Mr. John, we feel honored, thank you for the great comment! Goodbye, we will see you next time!

Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel. And we are also sorry for your dissatisfied. We will work on the problem you feedback.We are looking forward to see you next time, and we will provide you with better services.Best regardsFront Office

Dear Quick,thank you for your stay. We are sorry for your dissatisfied. We will work on the problem you feedback.We are looking forward to see you next time, and we will provide you with better services.Best regardsFront Office