Murano hotel guide. Independent hotel in Murano, Venice

"Building and room were clean, breakfast was cold an not edible, the tall caucasian guy with glasses at the desk was extremely rude. The Air Conditioner in the room did not work so we spent our nights trying to sleep in a room that was between 76-78 degrees at night. We couldn’t change rooms and were not allowed to get a refund to change hotels. If you want to stay at a place that looks good on the outside but the core of the place is rotten then stay here"

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"Excellent breakfast. Very clean with every necessary amenity and convenience. Our stay exceeded expectations. The location is perfect - an easy walk to all the places we wanted to visit and lots of great restaurants close by. Perhaps the outstanding feature of our stay was the staff. They were incredible! So helpful and welcoming. Truly special. Thank you for such an enjoyable stay!!"

"*In the morning (only stayed 1 night) found bed bug. Took video and showed employee. *Booked a family of 4, only 3 bath towels provided. So I went to the lobby, which was empty and was about to ask for another towel, when two groups of new customers arrived and tried to cut line, with the employees approval (after all, I already booked). Tired of this line cutting, I insisted that I be helped. *slight unpleasant smell permeated the hotel * Location was near St. Mark's which was a plus."

"The decor is slightly dated but the property is clean. The staff were great, very helpful, and the hotel is in an amazing location. I’d be staying here again if I return to Venice."

"Very relaxing for families "

"I had to find a hotel in Venice with a workout room, specifically a spin bike, and this was one of the only affordable places. It wasn’t in the location I wanted but it turned out to be in a great spot. It was easy to get to from the airport (bus) and it was right next to a vaporetto stop, which took us either up the canal or straight to St. Marks Square. Breakfast was fabulous too, plus they had a nice onsite restaurant, which was handy because we arrived at dinner time and didn’t have the energy to go look for a place to eat. "

"Limited choice for breakfast. Air conditioning did not keep room cool.Reception staff lacked people skills.The location is the plus point of this hotel"

"excellent service in a world quality hotel"