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"Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm."

"Great location. Room very clean and comfortable. Amazing hot spring."

"1つの施設で5種類の泉質の温泉（温度調整目的での若干の加水はあるようですが、基本かけ流し）が1か所の大浴場で楽しめるというのは非常に魅力的です。チェックイン直後、夜、翌朝の3回楽しみました。 お部屋はロビーからは最も近いけど浴場からは一番遠い南館でしたが、お部屋は非常にきれいで清潔で満足です。 朝食のみ館内でいただきましたが、地元の食材を利用したメニューも多く、こちらも満足です。 再訪したい場所です。"

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"This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return. "

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"It is a ten minute walk from the station and easily located. Some staff spoke no English."

"Very clean and well run. Staff are "

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."