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Ulasan untuk Quality Inn Murray University Area

2.5 out of 5
Quality Inn Murray University Area
1210 N 12th Street, Murray, KY

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 49 dari 158 ulasan" "
Penilaian 8 - Bagus. 56 dari 158 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 158 ulasan" "
Penilaian 4 - Buruk. 24 dari 158 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 158 ulasan" "

7,8/10

Kebersihan

8,2/10

Staf & layanan

8,0/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Mike

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No time for pool
Roaches in the room. Moved rooms and fan didnt work. They had hot chocolate any time of the day but decided to take that away. Booked the room because of the indoor pool but was working until late. By the time I got to the room, pool was closed
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Nice pool but spa was not in service. Super friendly and helpful staff. Turn in/out of property onto highway seems dangerous -- need a light there or alternate route to intersection with a light.
Menginap 1 malam pada bulan November 2018

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan November 2018

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great for the price
Clean rooms. Easy access to town
Menginap 1 malam pada bulan November 2018

4/10 Buruk

Mike

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
There was a fowl odor throughout the property. Not very clean. Breakfast was disgusting. I guess that’s what i get for staying at a budget hotel.
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Annie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place, on a good location at reasonable price
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Gina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2018

8/10 Bagus

Janet, El Dorado

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing wrong with our stay there, Reasonably clean, staff pleasant, breakfast was nice. Beds slept good. Refrigerator and microwave were an asset.
Menginap 2 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Stephen, ILLINOIS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ben greeted me as soon as I entered the doors, he was pleasent and very knowledgeable of the area nearby with excellent recommendations. He was very upbeat and you can tell he loves his job which in turn shows by the way he treats his guests. The only downfall was the hot tub was roped off and covered and with the pool not heated you kind of need that heat from the hot tub. But we still swam and lived...... we will be back and hope that Ben is still on the job with an employee of the month award.
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Darin

5 stars
Comfortable bed, clean, great staff
Menginap 1 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
Menginap 7 malam pada bulan Juli 2018

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Okay, but not worth the money
I felt like I should have paid $30-50 less than what I actually paid for this room. The layout of the building was also more like a cheap motel than a 2-star hotel. Pros: - Breakfast was perfect. Still a standard hotel breakfast, but the fruit was fresh, the eggs were tasty, the sausage was warm, and everything looked appetizing. - It was alright. I woke up only once throughout the night. Plenty of pillows, bed was comfy enough. - The hallways smelled nice and clean. - Good location--close to Murray State's campus, right next to a gas station, a Kroger, and a Walmart. Cons: - No elevators to my knowledge - "Vending" was one Pepsi machine with 3 different drink options. No ice to my knowledge. - Everything in my room was kind of grimy. The toilet seat had clearly not been cleaned. There were a couple of bugs in the room upon check-in. There was a razor blade cover left in the shower. Floor tiles in the bathroom were broken and whoever painted the room did a messy job. - The sink in my room was clogged. I wasn't there for long enough to call the front office about it, but it didn't drain even a little bit while I was there. - The A/C unit in my room made a loud rattling noise when it ran. It woke me up once in the middle of the night. - My room smelled funky, almost like it had once been a smoking room and had never fully recovered. Overall, I've had worse, but I expected better quality given the price and location.
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A+ friendliness, value and cleanliness
Stayed night before surgery. Very clean and comfortable. Night manager was so friendly and such a delight to talk to. Would definitely stay agai.
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

dorothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
disappointed
It was fine. It was just disappointed that the pool after we asked for a hotel with a pool for my grand daughter

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Unhappy guest
The hotel was really run down. The indoor pool was drained dry and the whole spa area was closed off. The free "hot breakfast buffet" consisted of eggs and a waffle iron. The rest of the items were cold food items. The bathroom in the room wasn't clean and the air conditioning unit didn't work. Our room was very hot.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall good experience. However the pool has been under repair for at least 6 months. Continental breakfast was good.
Menginap 1 malam pada bulan Maret 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to meetung.
No issues. Nice breakfast. Expedia did not work, we had to get a room on arrival.
Menginap 1 malam pada bulan Februari 2018

4/10 Buruk

donna, kentucky

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Definite disappointment
I have stayed here every month for the past year. I drive 5 hours to visit my parents in 2 separate nursing homes. It was nice to relax in the pool and hot tub. Much to my surprise both were closed and it was not mentioned on the web site. There weren't very many occupants so breakfast was very sparse. What breakfast there was was difficult to enjoy because the staff were loudly visiting in the area. Security is lax. You can lock the door but not use the bar because it was gone. This allowed housekeeping to walk in while I was still there. For these reasons I think I need to find a new hotel to stay each month
Menginap 1 malam pada bulan Januari 2018

10/10 Sangat Bagus

John, Florence, Ky.

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel on short notice.
We were traveling and needed some rest. Most hotels were full but the booking desk sent us here. Was excellent except for the vaca program pitch. I just needed some rest and sales person was a little aggressive after I said I wasn't interested. But the room was excellent with very friendly morning staff.
Menginap 1 malam pada bulan Oktober 2017

4/10 Buruk

Mike

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Room below par
Smelled of smoke, stain on bedspread, bathroom floor tiles deteriorating, not clean.
Menginap 1 malam pada bulan Juli 2017

8/10 Bagus

Donna, ouisville

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Easily accessible to Murray
I stay here about every 3-4 months if not more. Both my parents are in different assisted living homes in Murray. When I go to see them I try to always stay here. My only concern this time was the lock on my door. The top lock was not on the door. The hotel is becoming dated. The staff are always very nice and helpful. Breakfast is ok but not top of the line.
Menginap 1 malam pada bulan Juni 2017

4/10 Buruk

Scott, MO

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Musty smell
Menginap 1 malam pada bulan Juni 2017

6/10 Cukup Baik

Traveler terverifikasi

1 good 1 bad
I reserved 2 king rooms. Both rooms were supposed to be the same. Unfortunately, my friends room was small and had a bad musty smell. My room was great & had a desk in a private little alcove at the back of the room, a couch, a chair & plenty of space. My friends room had no couch & no private desk alcove along with the bad smell. Not sure what happened, but we weren't happy with the bad room.
Menginap 1 malam pada bulan Mei 2017

8/10 Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Dean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Golf outing with friends
Hotel was good for what we wanted and that was just a place to sleep and shower. Good location

6/10 Cukup Baik

Marcia

Disukai: Kebersihan
Clean and safe, just not the best choice in area.
We were given a room connected to someone else's and could hear entire conversations that were being spoken in a normal volume. Walls were extremely thin. Front desk was very nice and moved us to the end of the hall. Room was clean but dated. The bathroom was quite small and would not be adequate for a larger person. There was an issue with billing. Our credit card was charged twice for the room. When I called they said they would take off one of the charges. A few days later it was still on there. Called again and was told it would take up to fourteen days for the charge to be cleared. Doubt we will stay here again.

8/10 Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convienent - comfortable - well staffed hotel
Friendly and helpful staff - good breakfast to start the day with - tea and coffee on tap all day - pool was good- room was clean , comfortable - overall an enjoyable stay

2/10 Sangat Buruk

Matthew

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Was very unhappy with interaction with front desk staff- Was made to feel like my concerns fell on deaf ears. Total lack of security as outside doors to the hotel do not lock, smoke detector in both of our rooms were taped off and not functioning (Rooms were on different floors) Hot tub did not work plus was very dirty breakfast room was way too small (maybe 4 to 6 Tables) - Went down to use pool 5 minutes before pool opened - waited by front desk and we told by house keeping we could go in pool room however had to wait 5 minutes to use pool - Not a problem - however manager came into pool area yelling that we couldn't be in there however the other 2 families that were eating breakfast could stay as there was no other room for them to eat. I will never forget the way I was talked to and will make sure for the next 4 years when I visit my child for the weekend we do not stay at this hotel

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Multiple stays and never disappointed. Nice pool area for the kids. Great staff who are eager to please from check in until checkout.

8/10 Bagus

Herman

Disukai: Staf & layanan
Convenient
Average outdated hotel, with bug spray smell

2/10 Sangat Buruk

John

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dirty, sticky and STINKY!!!
We are down to earth, realistic People who camp on occasion. However, to pay even a camp site rate to stay at this sQuality inn would be price gouging. Besides the overwhelming stale smoke smell and rude/filthy bathroom in the second room we moved to, my young son almost had a drunk in hall get sick on him. Family w/ young kids are sadly disappointed.

10/10 Sangat Bagus

Pam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great stay

10/10 Sangat Bagus

Johnathon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to town center and very accommodating
I really enjoyed my time here in Kentucky. Murray is a university town so there is alot to do. The fact that this Inn is not expensive but still very decent and right in the center of town is outstanding.

10/10 Sangat Bagus

Kelley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Kristin, Cincinnati

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Enjoyed our stay and would definitely stay here again. Room was clean and quiet. Staff were friendly and nice. Great breakfast bar.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Room was musty. Pretty old and very dusty but it was just for the night

8/10 Bagus

donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

FRANCES, St. Louis, MO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I always stay here because I know the I will be treated well and the rooms are always clean.

8/10 Bagus

AMANDA, Jamestown, La

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Quilt week stat
Good price for the stay. Nothing fancy but safe and served the purpose.

8/10 Bagus

Janet

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The pool was not working, no hot tub, no ice.
I was very disappointed at the service they acted like we should have known that everything was being worked on. They said I it was on their web site. We could not find it.We booked the room three weeks ahead of time.

10/10 Sangat Bagus

Don P., St. Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The mattress on the bed was fantastic.The hot breakfast was good. But what stood out was the cleanliness of the breakfast area.

8/10 Bagus

Kelley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

onlyonebeans, Memphis, TN

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick and easy stay.
I asked about their check out policy, seeing if I could check out later than 11am. I was told since I was not a Preferred customer I was not eligible; No big deal, I visited another who allowed me to so it never hurts to ask; Luckily I didn't need to stay over. I paid in advance online, however I have done this before and I was provided a receipt; Normally slipped under the door. The third desk clerk I had seen, checked me out but did not give me one and stated I already received when I purchased online. I did not agree with that.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
What expected for price
Staff was friendly, breakfast was good. Pool and hot tub could use a little TLC and the room had a smell of cig smoke.

8/10 Bagus

Jerrad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasantly surprised
Nice hotel for a good price. Very clean.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay in pleasant surroundings
This Quality Inn offer a nice stay with a fine complementary breakfast and an attractive surrounding inside and out.

10/10 Sangat Bagus

Joe, nicholasville, ky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend
Easy to find, courteous staff, comfortable experience