Search Hotels Near Musée - A la Rencontre du Passé, La Giettaz

"Nice location, beautiful hotel "

"The check was very easy, they even let us check in a few hours early. The hotel was lovely and clean, the lamp in the room didn’t work but plenty of other lights, the tv wouldn’t connect to the internet so could only watch French tv. Spa area was lovely and relaxing after a busy day skiing. We had one free access per booking so definitely made use of it. The breakfast was brilliant. Hot and cold buffet breakfast so great start to the day. Location of hotel was perfect, not too far from all the lifts. We didn’t eat in the restaurant but the bar area was very nice and all the staff were extremely friendly. Would definitely come again. "

"I’ve been a Hotels.com member for over 15 years and have experienced a few disappointing stays, but this was the first time where the information on the site felt truly inaccurate from the start. Property looks great in photos, but the reality was very different and many important details were missing from the listing.Check‑in was polite but overwhelming, and several things we were told turned out to be incorrect. We were instructed to inspect the apartment on arrival and document issues, which felt unusual for a property presented at this level. We found scratches, a dirty counter, dog hair, and other signs the unit wasn’t properly prepared.Access to the apartment was inconvenient. Instead of a connected garage, we had to walk outside on completely unsalted, slippery paths while carrying luggage. The garage itself was extremely tight. Inside, the apartment looked nice, but the walls were thin and noise carried easily throughout the night. Several key details were not communicated: needing to scan a QR code for essential info, cleaning requirements before departure, scheduling a checkout inspection, reserving the sauna/gym, and the fact that no extra towels or toilet paper are provided. Reception was slow to respond, and our scheduled checkout walkthrough never happened.The stay might make sense for a full group of 8, but for fewer people the value simply wasn’t there. Overall, the experience was disappointing, and I would not return at this price.Also, no kids allowed times"

"Very courteous and helpful staff Clean room Apartments very close to ski lifts Great accommodation "

"On check in told I had to pay for room as it wasn’t paid for. Paid again and then when checked back on bookings I had fully paid prior to arrival. I spoke to the lady on reception who asked me to come back in the morning for a refund as she was busy with a problem. Went back in the morning and provided her with receipts of both payments and she said she would get her superior to do it the next day. I have emailed and messaged through hotels.com and had no response. Shocking service for an error on their part. "