Search Hotels Near Bartow Pell Mansion Museum, New York

"Though a relatively clean place, the room smelled old and musty, and the staff, specifically the manager, had terrible customer service. Also, they don't fully clean your room even if you ask for it, but have some stupid schedule of light cleaning and full cleaning days which they don't inform the guest of."

"A very well run hotel. The staff are welcoming, the rooms spacious and a good breakfast "

"Great restaurant "

"The people there were rude and disrespectful "

"Clean room"

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "

"The entire hotel reeked of cigarette and marijuana smoke. We had a non-smoking room, but the smoke seeped through every crack around the door. There was a boisterous party in an adjacent room that kept us awake well past 1 AM in spite of contacting the front desk more than once. The mattress was very thin and hard and there were cigarette burns all over the bathroom counter. The property is pretty nice since it's new, but it'll be rundown in no time. Do yourself a favor and stay someplace else."

"My only complaint about my stay is that the air freshener they were pumping through the lobby and hallways was EXTREMELY over powering. INSTANT HEADACHE. It was so strong and noxious. I would not stay here again only for that reason."

"It’s dirty."