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Ulasan untuk Homewood Suites by Hilton Myrtle Beach Oceanfront

3 out of 5
Homewood Suites by Hilton Myrtle Beach Oceanfront
520 North Ocean Blvd, Myrtle Beach, SC

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 620 dari 1173 ulasan" "
Penilaian 8 - Bagus. 330 dari 1173 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1173 ulasan" "
Penilaian 4 - Buruk. 52 dari 1173 ulasan" "
Penilaian 2 - Sangat Buruk. 43 dari 1173 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rohail

Great hospitality!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 1 Mei 2024
Thank you so much for your feedback ! We hope to see you again when you are in Myrtle Beach .

8/10 Bagus

Keeninja

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was nice. I did see one roach and the pool was closed for maintenance
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 1 Mei 2024
We are sorry about the bad experience you had we hope you enjoyed your time and hope you will give us another try when you are in Myrtle Beach.

6/10 Cukup Baik

Barbara

Was surprised to find that are only parking option was valet. Bed was very hard. Thought I had booked an ocean view room. Got city view when we went to the desk. They refused to give us an ocean view even though it is off peak season. Said they can’t change any reservation done thru Expedia. We had offered to pay extra. Still refused to assist.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 30 Apr 2024
Thank you for your feed back ! It looks like you reserved a city view king . We did not have any available rooms to upgrade to during your stay. I apologize for the misinformation. We would be happy to upgrade if we had the availability. Although not peak season our weekends we do sell out. Valet only parking information should have been on your reservation confirmation from Expedia. We hope you stay with us again in the future.

6/10 Cukup Baik

Justin

Bepergian bersama keluarga
Nothing special
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 29 Apr 2024
Thank you for your feedback. We appreciate you staying with us. I am sorry we fell short with your stay. We hope you will give us another try .

10/10 Sangat Bagus

Geraldine

Bepergian bersama keluarga
We love staying here. My grandsons love the indoor waterpark!!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 29 Apr 2024
Thank you for your feedback ,we are so happy you enjoyed your stay and we cannot wait to welcome you back soon !

10/10 Sangat Bagus

Latisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place, second time staying here! Will come back!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Scott pada tanggal 26 Apr 2024
Thank you for being a repeat guest at our hotel. We thank you for the opportunity to earn your business.Have a great summer!

4/10 Buruk

Michelle

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
To be a Hilton is was not clean in the rooms. There were roaches, the doors sweeked and would shut unless pushed hard. The Valley parking was something we had to pay without the option of parking or self. You paid either way and only left 3 times and one time waited 25 minutes and the other time waited 45 minutes. The breakfast and lunch was going. 44scret
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tracie pada tanggal 25 Apr 2024
I am sorry your stay was not up to the Hilton standards and your expectations. We strive to have every guests experience to be a great one. I will speak to the managers about the issues and work on getting the issues resolved. Thank you for your feedback.

10/10 Sangat Bagus

Nicole

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, convenient and comfortable
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you! Please stay again soon!

10/10 Sangat Bagus

Gerard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and staff were fantastic.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you! Please stay again soon!

8/10 Bagus

Karlen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We appreciate your feedback!

4/10 Buruk

Alison

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Paid for Oceanfront King suite but was given city/street view.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jantzen-front desk supervisor pada tanggal 15 Apr 2024
Thank you for your review.

2/10 Sangat Buruk

Karla

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We are sad to hear your stay was ranked so low. Please reach out to the hotel with any issues during your stay that we can discuss further.

8/10 Bagus

Jacqueline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay there. It is not a place for couples due to the indoor water park it was filled with kids. I thought the hot tub would be free from kids but it had more kids than in the pool. Otherwise, it was great. Very clean and the staff accommodating.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you for providing your honest feedback.

10/10 Sangat Bagus

Tenequa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
10/10! The kids really enjoyed everything except the wait for elevators
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jantzen-front desk supervisor pada tanggal 12 Apr 2024
Thank you for the review.

10/10 Sangat Bagus

Teresa

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I WAS VERY DISSATISFIED MY CHECK-IN TIME WAS 4:00 P.M. EASTERN STANDARD TIME I ARRIVED AT 4:14 P.M. EASTERN STANDARD TIME... MY ROOM WAS NOT READY I WAS TOLD I WILL GET A CALL WHEN IT WAS READY AND OFFERED A BOTTLE OF WATER WHILE WAITING, I DIDN'T CHECK INTO MY ROOM UNTIL 5:20 I AM VERY DISSATISFIED, AND NEED TO BE COMPENSATED FOR THE WAIT...
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tracie pada tanggal 1 Apr 2024
I do apologize for your hour wait to check in. We were very busy due to the holiday weekend. Our check in time starts at 4pm we do not guarantee all of the rooms will be ready by 4pm We do our best to give early check ins and late check outs at no cost when available and we also have luggage storage, and you are able to use the resort while you wait as well. There is also so much to do and see around the hotel while you wait.

10/10 Sangat Bagus

Renata

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very confortable
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tracie pada tanggal 1 Apr 2024
Thank you for your review. We hope to see you again.

6/10 Cukup Baik

Jennifer

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tracie pada tanggal 1 Apr 2024
Thank you for your review. We appreciate your feedback . We hope to see you again when you visit Myrtle Beach.

4/10 Buruk

john

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Would never stay there again because of parking system. Too difficult and crowded too much. Also paid $25. a day and then felt obligated to pay a tip twice to take car out and bring car back. Cafeteria could not accommodate the number of guests. Had to wait for place to sit everyday for 8 days. It was a zoo everyday.
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you for your feedback! We truly appreciate your honesty and would love for you to consider us for a stay in the future.

6/10 Cukup Baik

Ukeeba

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jantzen-front desk supervisor pada tanggal 29 Mar 2024
Thank you for your review. We hope to welcome you back soon.

10/10 Sangat Bagus

Blanca

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
*
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jantzen-front desk supervisor pada tanggal 29 Mar 2024
Thank you for your review. We hope to welcome you back soon.

2/10 Sangat Buruk

Jamie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
My stay at this hotel was extremely disappointing. From the moment we arrived until we left, it was a series of unpleasant experiences. Initially, the confusion at check-in left me hesitant to ask questions, and later, the pool staff's behavior was inappropriate. The valet attendant made retrieving our keys unnecessarily difficult compared to other guests. Despite assurances from the front desk, billing issues persisted, with additional charges appearing on my account. The response from the front desk regarding payment was unprofessional, lacking an apology even after the error was acknowledged. Additionally, the cleanliness of the pool and Jacuzzi was subpar, with visible debris. Overall, my experience was unsatisfactory, and I won't be returning to this establishment.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We appreciate your honest feedback. We value your opinion and strive to improve in the areas that you mentioned.

6/10 Cukup Baik

Lewis

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All parking is additional cost parking whether you use the hotel garage or public parking near the property. The hotel garage is mandatory valet at an increased charge with tips expected. If you are using the hotel garage valet and want to park or retrieve your vehicle during peak check in or check out times you will wait 30 to 90 minutes. The area around the property is run down with individuals that choose to be homeless lurking around. Hotel garage is only choice to keep vehicle somewhat secure.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you for your honest feedback regarding parking at our property.

10/10 Sangat Bagus

Adam

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel contained an indoor waterpark which was useful after dark or if the weather misbehaved. It was also in close proximity to shopping, dining and activities.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Latricia pada tanggal 24 Mar 2024
We thank you so much for staying with us. Can't wait to welcome you again!

6/10 Cukup Baik

David

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We appreciate your feedback!

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel was Excellent! The room could have been cleaned better. Luckily my wife and I work with a vacation rental company and carry cleaning supplies and cleaned the room. They need a shower liner that actually stops the water from going out of the shower on to the floor making you slip when you get out or use all your towels and can’t get anymore from front desk. The pool was amazing and the complimentary breakfast was so good! In all once we cleaned the room we had a great stay!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you for being honest and providing vital feedback on areas we can improve. Please stay with us again soon!

8/10 Bagus

Vidhi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Wonderful to hear! Please stay with us again soon!

8/10 Bagus

Hiralkumar

Disukai: Kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you! We look forward to seeing you again soon!

6/10 Cukup Baik

Ariyah

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We appreciate your honest feedback!

10/10 Sangat Bagus

Karthikeyan

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location. Oceanview was amazing. Rooms and pool area could be cleaner!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
Thank you so much for your positive review!

10/10 Sangat Bagus

Fran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Value and location
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shaunase pada tanggal 23 Apr 2024
We appreciate your feedback! We hope to see you back soon!

10/10 Sangat Bagus

Rami

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Inside pool Excellent for families
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

MINDIL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff made our stay very comfortable
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Nicole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Homewood Suites is a very nice place. The grounds are spotless, pool indoors is great. Beach is very clean as it is taken care of daily
Menginap 8 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tiamesha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Grandar

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel was nice, but Myrtle beach is disgusting.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Viviane

Menginap 7 malam pada bulan Desember 2023

8/10 Bagus

Latasha

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Joanna, Hopkins

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Valet parking easy. Check in simple & speedy. Hotel is easy to navigate. Room is clean, spacious & beds comfortable. Bathroom clean w/plenty amenities. Breakfast full of a variety of hot foods and cold selections. Definitely worth staying!
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Usman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoy staying there
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Jarrod

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Overseas hotels are better
I wish they had same service as many overseas resorts and hotels. Very cheap service and breakfast for price paid for the room. I'll travel elsewhere next time.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

lori

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Indoor pool, water slides, and multiple hot tubs were great. Beach is fantastic. Hotel restaurant is convenient. Location is perfect! Staff was friendly. They need all new bedding and could update the rooms a bit.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Antoine

8/10 Bagus

James

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Menu options were good at bar/restaurant. Fun pool for kids.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Andrea

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good except the food sucked.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ernie

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brittany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

amanda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Courtney

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
The resort was good. You can tell it’s dated, carpets are dirty from everyday wear. Unfortunately we could hear the people above us and beside us all night. Take a sound machine. Our kids enjoyed the indoor pool. Location is convenient to everything.
Menginap 2 malam pada bulan Januari 2024