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Ulasan untuk The Caravelle Resort

3 out of 5
The Caravelle Resort
6900 North Ocean Blvd, Myrtle Beach, SC

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 308 dari 1202 ulasan" "
Penilaian 8 - Bagus. 334 dari 1202 ulasan" "
Penilaian 6 - Cukup Baik. 251 dari 1202 ulasan" "
Penilaian 4 - Buruk. 141 dari 1202 ulasan" "
Penilaian 2 - Sangat Buruk. 168 dari 1202 ulasan" "

7,0/10

Kebersihan

7,6/10

Staf & layanan

6,6/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

5,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Mark

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The suite, the beach view, and the housekeeping were excellent. The hotel amenities were unsatisfactory. The restaurant was not full service as advertized, only breakfast was served 4 days of the week. The garage was not big enough for pickup trucks. the indoor pool wasn't open and the top two floors of the parking garage was closed off, making parking difficult.
Menginap 9 malam pada bulan Mei 2024
Tanggapan dari LAT pada tanggal 19 Mei 2024
Thank you for sharing your experience. We are in the process of upgrading some of the amenities on the property and apologize these new upgrades were not complete at the time of your stay. We look forward to these being completed in the near future.

10/10 Sangat Bagus

Lanny

Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Nkauhnu

Bepergian bersama teman
I did not like that we had to pay for parking and there was hardly ever any parking close available that was close to the hotel. Also, the beds were uncomfortable and it was just not a great experience. The parking situation is the reason I will not start at The Caravelle again. Hotel is run down and I cannot believe they charged for parking.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari LAT pada tanggal 8 Mei 2024
Thank you for sharing your experience. We hear your concerns regarding parking and apologize your beds in your unit were not comfortable. We will share this information with the owner of your unit.

4/10 Buruk

Kaitlyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
the indoor pools were closed, the hot tub was unavailable and I booked for an ocean view room and could not see the ocean at all
Menginap 6 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 4 Mei 2024
We apologize the indoor pool was closed the the hot tub on the 7th floor. They are down for renovations and we hope to have them working soon. Our outdoor pool is heat and available. Our ocean view units are on the side of the building and the Ocean fronts have direct view of the ocean. We apologize if this was not explained in detail

8/10 Bagus

Danette, Forest

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The place was quiet low season but the tv had low quality cable channels, the volume didn't work on half of them, one baking pan, no ice in the hotel except for the restaurant and that was only open for breakfast. Oh, and there was one overworked woman doing it all. The room was privately owned from what the front desk told me.
Menginap 4 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 2 Mei 2024
Thanks you for sharing your experience. We are addressing the concerns with the cable

4/10 Buruk

Kun

Disukai: Kebersihan
Bad
Menginap 5 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 4 Mei 2024
We apologize if you did not have a great experience. We will share your comment with staff.

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, kondisi & fasilitas properti
It was a nice area
Menginap 1 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 30 Apr 2024
We are so glad you enjoyed the area. We look forward to seeing you in the near future.

8/10 Bagus

Tawana

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Out dated rooms
Menginap 2 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 30 Apr 2024
Thank you for sharing your experience. While the units are individually owned we apologize if you received a room that may not have met your expectations.

10/10 Sangat Bagus

Roberto

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice setting
Menginap 1 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 30 Apr 2024
We are happy you enjoyed the area.

10/10 Sangat Bagus

Luis

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 30 Apr 2024
Thanks for the rating

8/10 Bagus

Garry

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Love the 1st floor ocean front
Menginap 4 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 26 Apr 2024
Thank you for sharing your experience. We are happy you enjoyed the ocean front unit.

10/10 Sangat Bagus

Francisca

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything on the picture was true I like this resort
Menginap 2 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 22 Apr 2024
Thank you for sharing your experience.

6/10 Cukup Baik

Robin

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The two new hired employees were awesome, the manager not so much. She should have been more accommodating to them being it was one of the employees second day. She seemed rushed and like she didn’t want to be on the front assisting patrons. Not professional at all. She made no eye contact and kept her head down and as soon as she gave instructions she disappeared. Bad service from a manager
Menginap 1 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 22 Apr 2024
Thank you for sharing. We hope the rest of your experience was more enjoyable

8/10 Bagus

Kathleen

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Hotel property was okay… for the price you pay.Very reasonable for 6 nights. Ocean front room did not disappoint, view at night and morning were spectacular. All and all we enjoyed our stay very much.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 13 Apr 2024
Thank you so much for sharing your experience with us.So happy you enjoyed your stay with us.

6/10 Cukup Baik

Darnell H.

Bepergian bersama keluarga dan anak
The outside pool and beach area was great. The indoor pool was out of service the whole time. My wife and kid didn’t feel safe going out the room at night because the hallway was so dark and it wasn’t safe for them
Menginap 4 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 13 Apr 2024
Thank you for sharing your experience. We are glad you enjoyed our pools and will share information regarding the hallway.

4/10 Buruk

Chad

Bepergian bersama keluarga
Indoor pool and hot rubs were closed. Room was dirty.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 8 Apr 2024
I apologize but the indoor pool and indoor hot tub is closed for renovations. We hope to have these open by the summertime. Our outdoor hot tub, outdoor pool and outdoor lazy rivers are heated and open. We hope you were able to enjoy these during your stay

8/10 Bagus

Brandy

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Indoor pool and hot tub not open. Not bad but expected I would probably stay again if no other options are available.
Menginap 3 malam pada bulan April 2024
Tanggapan dari LAT pada tanggal 8 Apr 2024
Thank you for sharing with us your stay. We apologize the indoor pool and indoor hot tub where not available. We hope to have the indoor area open as soon as construction and renovation is complete.

8/10 Bagus

Yara

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 26 Apr 2024
Thank you sharing your rating of the property

4/10 Buruk

Kevin

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Upon my arrival the property manager was conducting the audit and showed no empathy for my family and I having to wait until she was finished to be able to check us in. Initial room was dirty (took pictures). Upgrade was better, but we will be not be returning to the property again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 8 Apr 2024
Thank you for sharing your experience I apologize the audit team member was not immediately available to check you in.

8/10 Bagus

Gregory

Disukai: Kebersihan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for your input and sharing your experience.We look for to your next visit.

8/10 Bagus

Billy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience.

4/10 Buruk

Kaite

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wasn’t anything like the pictures. We got told we had a room in the “tower” green building. We found drywall screws in the pullout couch. The carpet turned my son’s legs black just from crawling on them for a few minutes. Parking was minimal. Couch was dirty. And barely had room to pull the bed in couch out. Was not happy at all with the room. Definitely won’t be staying here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience. We will share this information with the with staff and the owner of the unit to make sure the issues are corrected. Presently we are doing some updates which have caused us to limit some parking areas for safety. We anticipate two additional levels of parking to be reopened when the indoor pool worked is completed.

6/10 Cukup Baik

Kayla

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience

8/10 Bagus

Terry

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience with us. We look forward to seeing you in the near future.

2/10 Sangat Buruk

TaKia

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience with us. We look forward to seeing you in the near future.

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari LAT pada tanggal 14 Mar 2024
Thank you for your score.

10/10 Sangat Bagus

Rich

Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Lateja

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Kenya

Bepergian bersama keluarga
Disukai: Kebersihan
No hot water
Cleanliness was ok the bathroom shower water was cold tried several times to adjust to get hot water but kept going back to cold so I have up n took cold showers
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ray

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Ann

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Disappointed the indoor pool was closed. Gift shop was not open during our stay either. Game room had very few games in it for kids to play. TV had lines thru it so was hard to enjoy watching TV. Didn't have any toiletries in the bathroom (shampoo conditioner soap)
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Joshua

Disukai: Kebersihan
Tanggapan dari LAT pada tanggal 31 Mar 2024
Thank you for sharing your experience.

4/10 Buruk

Carole

Tidak Disukai: Kenyamanan kamar
The price was really too high for a old room
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

cathy jean

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Charges for parking and areas were under construction
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Roger

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stayed at carolina dunes and Property is well kept and very clean, we met some friends there and decided to stay an extra day, switching rooms and it couldn't have been any smoother. Shannon at check in is amazing and should be praised for her customer service!
Menginap 1 malam pada bulan September 2023
Tanggapan dari LAT pada tanggal 25 Okt 2023
Thanks for sharing you experience. So glad you enjoyed your stay

2/10 Sangat Buruk

Ayana

Menginap 2 malam pada bulan September 2023

4/10 Buruk

sharon

Not well maintained
Property in overall run down condition. Not well maintained
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Lillie

Bepergian bersama teman
My microwave in my room was rusted out. I love it how maintenance brought me another one. My door was messed up very hard to close but he worked on it to make it a little better. Thanks My patio cushion was ripped.they kept saying we gonna check to see if we can find you one, that never happen. TV in front room didn’t work . I love the way the staff. assured me that things will be taken care of.They really was great in that , I saw two roach bugs. But it was an okay stay.
Menginap 2 malam pada bulan September 2023
Tanggapan dari LAT pada tanggal 25 Okt 2023
We are sorry to learn you had some issues with your unit but glad to see they were resolved.

10/10 Sangat Bagus

Ana

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Super nice and clean and service office nice people and great staff and great place
Menginap 2 malam pada bulan September 2023
Tanggapan dari LAT pada tanggal 25 Okt 2023
Thank you for sharing your experience.

8/10 Bagus

Cindy

Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Victoria

Menginap 6 malam pada bulan September 2023

2/10 Sangat Buruk

Jonathan

Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

steve, Charlotte

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property grounds are dirty, damaged, moldy, rusty. DO NOT STAY AT THIS HOTEL.

6/10 Cukup Baik

Melanie

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We ordered a king ocean view suite and when we arrived to check in they gave us our key and directed us to a building that was not ocean front. The room was old, dated and smelled so bad. It had 2 queens and a pull-out couch. Not anything like the pictures online. The balcony was so small you couldn't sit on it and it had a regular door not a slider. The view was far from ocean view!! We saw palm trees and little to no ocean. Will not rent from again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari LAT pada tanggal 25 Okt 2023
Sorry to learn you were displeased with your accommodation. Not all unit types are located in the main building several types are located in the various locations such as St. Clements, Caravelle Towers, Carolina Dunes or St. Johns Inn. which are within the area. Each unit on the website notes its location.

2/10 Sangat Buruk

Bartolo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Yhudi E

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Im very desapointed with this trip. I make a reservation for a ocean view king size bed in a beutiful area and room, When we arrive they send me to a building beging with a very small room, nothing like the pictures, the hotel charge me a $200 extra deposit, and parking, I call the front desk and they say. NOT OUR PROBLEM call expidia. So we have to stay there. Very very disappointed and a false advertasing.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Need cameras in garage. Great stay otherwise
Great stay friendly staff. I gave a 4 star because my car was hit and there are no cameras in the overflow garage other than at the ramp on the first floor from what I was told so no way to know who hit my car leaving me with the bill!!!! My insurance is high enough due to the type of car I have it’s not cheap!!! So I chose to pay for it out of pocket… get cameras what if someone is robbed or killed! Ok other than that it was a amazing experience. I do want to apologize if I got a attitude with the gentleman at the front desk my challenger is my baby and finding out there was no camera I wasn’t happy. There was one specific employee who was housekeeping he was from Jamaica I didn’t get his name extremely polite and kind. The lady who checked me in was also polite. The room was great and there’s plenty to do. Very nice view of the ocean. We extended our stay and the lady at the front desk was very helpful. Thank you. We will return with cameras installed in the car to supervise it .
Menginap 2 malam pada bulan September 2023

4/10 Buruk

Angelita

Menginap 3 malam pada bulan September 2023

4/10 Buruk

H Lee

Falling Apart
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Tina-teababy-

Bepergian bersama keluarga
Disukai: Kebersihan
Made it work
I booked this hotel bacause the room was just wht i need. After booking i read reviews and quickly tried to cancel. They would let me cancell w/o refunding my money so i stay. I was ready for anything, i came well prepared, candles, extra sheets, bug spray etc. I did see 1 bug but im not petty. The beds where soft but very uncomfortable like they didnt have a bedbox under it. The pull out couch was so horrible i went and brought a air mattress for my 2yr old. Overall it was cool, just steps to ocean and awesome view..oh and the ice machine was not working, had to buy some. Overall i give it 7.5 out of 10...
Menginap 3 malam pada bulan September 2023
Tanggapan dari LAT pada tanggal 25 Okt 2023
Thank you for sharing your experience. All units are individual owned. We do recommend our owns to update their products keep them fully operational. We will share this information concerning the beds with the staff and owners.