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Ulasan untuk Dusit Princess Hotel Residences Nairobi

4 out of 5
Dusit Princess Hotel Residences Nairobi
Mimosa Road, Westlands, Nairobi, Nairobi County

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 3 dari 5 ulasan" "
Penilaian 8 - Bagus. 2 dari 5 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 5 ulasan" "
Penilaian 4 - Buruk. 0 dari 5 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 5 ulasan" "

10/10

Kebersihan

9,6/10

Staf & layanan

9,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Anisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2024
Tanggapan dari GM. pada tanggal 13 Jun 2024
Dear Anisa,Greetings from Dusit Princess Hotel Residences Nairobi,Thank you for taking your time to review us and we hope that you enjoyed your stay with us and that we exceeded your expectation.We look forward to hosting you in the near future.Yours truly,Lionel Formento,GM.

10/10 Sangat Bagus

Mikael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 10 Jan 2024
Dear Mikael,Thank you for your review.We hope that your stay was memorable and we are looking forward to hosting you again .Yours sincerely,Daniel Chao,GM.

8/10 Bagus

Dauphin

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful Facility with great and friendly Staff
Until I decided to travel for a business trip to Nairobi that weekend, I had never heard about this hotel. After reading few reviews and being undecided for a couple days, I decided to give it a shot! The hotel is relatively new, in a quiet and nice area. Knowing that parking for free, I rented a car and was pleasantly surprised by the structure of the facility. Check-in was smooth and friendly. Once in the room, you could feel the freshness and the cleanness overall, with bottled water and all the basic amenities. I loved it. However, I also quickly noticed that there was no kettle, tea or any type provision an afternoon or evening tea, I was quite surprised giving all the details an hotel of such standing. I reached out to the front desk about that, and although they had indicated that tea, kettle etc are provided in the residences room (from 1 bedroom and up), they still provided me with everything necessary to allow me, whenever I wish, to have a tea. Which I very much appreciated. I also needed a glass of wine after purchasing a bottle, I was quickly provided with a couple of them. Breakfast was excellent and well supplied, with attention to details. I enjoyed it for 3 morning in a row. The hotel is prettily decorated and definitely worth staying there. Overall, a beautiful and memorable stay. I will definitely go back for another visit whenever I get a chance. The staff are extremely friendly and always willing the help, and the area is near everything you need!
Room, from entrance
Bathroom, Toilet
Room, Mirror, Work desk
Bathroom, Shower
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 24 Nov 2023
Dear Dauphin,Thank you so much for taking the time to share your wonderful experience at our hotel during your recent business trip to Nairobi. We are delighted to hear that your decision to give us a try was met with such positive impressions.It's heartening to know that you found our hotel, nestled in a quiet and pleasant area, to be a refreshing choice for your stay. We are especially pleased that the cleanliness and ambiance of the facility, as well as the smooth and friendly check-in process, contributed to the overall satisfaction of your visit.Your feedback regarding the absence of a kettle and tea provisions in your room has been duly noted, and we appreciate your understanding in this matter. We are thrilled that our team promptly addressed your needs by providing the necessary amenities for your afternoon or evening tea. Additionally, we're glad to hear that our staff was quick to assist with your request for a glass of wine, enhancing your overall experience.It's fantastic to learn that you thoroughly enjoyed our breakfast offerings, and we're pleased that the attention to detail did not go unnoticed. Your kind words about the hotel's decor and the friendliness of our staff truly warm our hearts.We are honored that you consider your stay with us to be beautiful and memorable. Your intention to return for another visit is the highest compliment we could receive, and we eagerly await the opportunity to welcome you back whenever your travels bring you to Nairobi.Thank you once again for choosing our hotel, and we look forward to serving you again in the future.Yours,Daniel Chao,General Manager.

8/10 Bagus

Nique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel in every way and great personnel. Unfortunately not much to do for our 3-year old girl. Not perfect for family with small child. Otherwise very nice.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 7 Agu 2023
Dear Nique,Greetings from Dusit Princess Hotel Residencies Nairobi.Thank you for your feedback,We aim to ensure that all our guests are offered the best services. We have noted your concern and look forward to explore ways to enhance our offerings to better cater to families with children.We look forward to hosting you again.Regard,Daniel Chao.General Manager

10/10 Sangat Bagus

Justin

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari .. pada tanggal 26 Jun 2023
Dear Justin,Greetings from Dusit Princess Hotel Residencies NairobiThank you for taking time to rate us. We appreciate your positive feedback and we look forward to hosting you again.Regards,Daniel Chao.General Manager